高级软件工程师 - 可观测性，托管输入
Senior Software Engineer -Observability, Managed Inputs
Elastic，搜索人工智能公司，让每个人都能实时使用所有数据找到所需答案，实现企业与个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用，将搜索的精准性与人工智能的智能相结合，使每个人都能加速实现关键成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的完整解决方案，用于搜索、安全和可观测性，帮助组织实现人工智能的承诺。
#### **职位描述**
作为可观测性组织的一部分，位于 Streams 计划中，Managed Inputs 团队构建高性能的后端采集管道。我们收集跨多样化环境的遥测数据——包括 Elastic Agents、无代理设置、OpenTelemetry 收集器以及通过 Elastic Cloud Forwarders 的云源——然后处理并存储这些信息，以在 Kibana 中提供无缝、直观的用户体验。
Elastic 的 Streams 计划是统一平台，从边缘采集到云处理，将数据引入 Elasticsearch。我们接受边缘生成的任何类型的数据（Elastic Agent、Elastic Classic APM Agents、Beats、任何 OTel SDK…），并处理和路由数据到多个目的地。
我们正在构建强大的后端解决方案，用于采集可观测性数据。我们的核心重点是构建高性能、可靠、可扩展、安全且易于维护的后端，满足产品需求。我们对所构建的内容负责，因此也负责保持系统运行，确保可靠的品质门禁和安全的部署机制，以及协助支持案例。
#### **你将负责的工作**
- 在我们拥有的不同产品中设计、实现、部署和维护高性能、可扩展的功能，其中最关键的是 Managed Inputs（mOTLP 端点）和 Managed Integrations（无代理架构），覆盖三大云服务商。
- 对项目和功能负责，从概念到交付全程主导。
- 轮班提供工程级别的客户问题支持。
- 通过代码审查为同事提供指导和反馈，确保代码质量，并在团队中推广最佳实践。
- 监控警报，建立 SLIs 和 SLOs，确保系统稳定性。
- 优化系统性能，提升可用性和可靠性。
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
#### **What is The Role**
As part of the Observability organization and inside the Streams program, the Managed Inputs team builds high-performing backend ingestion pipelines. We collect telemetry across diverse environments—including Elastic Agents, agentless setups, OpenTelemetry collectors, and cloud sources via Elastic Cloud Forwarders—then process and store this information to power seamless, intuitive user experiences within Kibana.
Elastic's Streams program is the unified platform for getting data into Elasticsearch from edge collection all the way through cloud processing. We accept any type of data generated at the edge (Elastic Agent, Elastic Classic APM Agents, Beats, any OTel SDK…) and we process and route the data to several destinations.
We are building strong backend solutions for ingesting observability data. Our core focus is on building a performant, reliable, scalable, secure and maintainable backend that fulfills product requirements. We take responsibility for what we build, and therefore are also responsible for keeping the system running, and ensuring reliable quality gates and safe deployment mechanisms, as well as assisting in support cases.
#### **What You Will Be Doing**
- Design, implement, deploy and maintain high-performing, scalable features within the different products we own, being the most critical ones Managed Inputs (mOTLP endpoints) and Managed Integrations (Agentless architecture) across the three main cloud providers.
- Take ownership of projects and features, leading them from concept to delivery.
- Provide engineering level support to escalated customer cases, on a rotation basis.
- Provide mentorship and feedback to peers through pull request reviews, ensuring code quality and promoting best practices within the team.
- Monitor alerts, build SLIs and SLOs and ensure system stability.
- Cultivate a positive, inclusive, and collaborative team culture across timezones.
- You will be on call for services we own (current rotation is 12h/day/week every 8-10 weeks)
#### What You Bring
- Intermediate to Expert Go skills with strong analytical, debugging, and troubleshooting skills.
- Hands-on experience with Kubernetes, IaC (Terraform) and Kafka
- At least Intermediate experience with Observability (tracing, metrics, logs, profiling)
- Strong understanding of microservice architecture and distributed systems, ability to understand tradeoffs between different solutions and familiarity with several parts and challenges for designing such systems.
- A positive attitude and a curious mindset with commitment to learning and self-enablement
- Ability to conduct root cause analysis and investigating to find the bottom of issues rather than accepting unexpected system behavior
- Ability to work independently in a globally distributed team, while ensuring to collaborate and share knowledge with colleagues.
- Experience with or interest in OpenTelemetry
- You work autonomously and can drive decisions and results in a distributed team by leveraging asynchronous, direct, and transparent communication.
- Demonstrated experience leveraging AI-assisted development tools to accelerate feature development, debug complex systems, and optimize existing codebases.
#### Bonus Points
- Experience in designing scalable, high-availability services and applications ingesting terabytes per day.
- Experience with operational stability as responder or incident commander
- Experience with Elasticsearch and/or Kibana
- Passion for open-source development and contributions to community projects (doesn’t have to be ours).
- Experience in full remote teams
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.
The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.
The typical starting salary range for this role is:
€55.800—€88.300 EUR
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
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