双语战略餐饮内部客户经理（中文）
Bilingual Strategic Cuisines Inside Account Executive (Mandarin)
这是一份基于个人家庭办公室的全远程中文内部销售职位机会
Toast 通过技术帮助餐厅和本地企业在一个数字化世界中取得成功，帮助企业主运营、增加销售额、与客户互动并让员工保持快乐。
作为战略餐饮客户经理，您将帮助扩大 Toast 在中式餐饮餐厅中的影响力。采用咨询式销售方法，您将转化内部需求，通过推荐产生新机会，并与餐饮业主建立信任关系。通过提供高质量、语言包容的体验，您将了解每家餐厅的需求，并推荐 Toast 的端到端平台如何帮助他们的业务运行得更好。您的工作重点是通过电话、演示和签订合同来推动新客户的增长，使用客户偏好的语言。
**日常职责（ Responsibilities ）**
- 跟进您所支持市场中的营销合格线索
- 使用客户偏好的语言进行发现通话和产品演示
- 使用客户偏好的语言创建和审查报价和合同
- 确保售后我们的入职团队和客户能够顺利开展工作
- 了解您所在市场的竞争格局（优势、劣势、好处），以便最佳地推广 Toast
您的中文技能将在工作中用于与讲中文的客户和潜在客户沟通，而您的英文技能主要用于与其他 Toast 员工沟通。像 Toast 内部大多数业务一样，该职位的申请和面试流程主要以英文进行。Toast 不会为该职位的申请人提供工作签证担保
**您需要具备的条件（ Requirements ）**
**此职位要求中英文口语和书面表达流利**
- 1年以上在采购或成交销售岗位、餐厅运营或相关领域和行业的经验
- 强大的沟通、组织和演示能力，能够在所有决策层级进行销售和谈判
- 有成功达成并超越目标的记录
- 能够在快节奏、创业型和团队环境中工作
- 自我驱动、富有创造力且灵活
- 一般的技术熟练度，熟悉软件
**有助于脱颖而出的技能（加分项/非必需技能）**
- 有使用...的经验
查看英文原文
_This is a fully remote bilingual Mandarin inside sales opportunity based out of a personal home office._
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language.
**A day in the life (Responsibilities)**
- Following up on marketing qualified leads in the market you support
- Conducting discovery calls & product demonstrations in your customer’s preferred language
- Creating and reviewing quotes and contracts in your customer’s preferred language
- Ensure our onboarding team and customer are set up for success post sale
- Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
_Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast._ _As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English._ _Toast will not sponsor applicants for work visas for this role_
**What you'll need to thrive (Requirements)**
**Fluency in both oral and written English and Mandarin is required for this role**
- 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
- Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
- Proven track record of success in meeting and exceeding goals
- Ability to work in a fast-paced, entrepreneurial and team environment
- Self-motivated, creative, and flexible
- General technical proficiency with software
**What will help you stand out (Nice to Haves/Nonessential Skills)**
- Experience using Salesforce to keep track of Sales activities
- Sandler Sales Training
**AI at Toast**
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
**Our Total Rewards Philosophy**
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at [https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).
Total Targeted Cash
$128,000—$205,000 USD
**How Toast Uses AI in its Hiring Process**
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)
**Our Approach to Hybrid Working**
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)
**People Are the Secret Ingredient in Our Recipe for Success**
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
**Apply today!**
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).
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_For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._