项目经理 I
Program Manager I
描述
我们正在寻找一位有战略眼光的项目经理，以支持Comparion的现场合作伙伴计划（Comparion优势计划）——一个不断壮大的计划，将代理与关键外部合作伙伴连接起来，推动全国范围的新业务。在这个职位上，你将负责整个项目的运营：支持策略制定、审核合作伙伴报酬、执行绩效指标，并使现场团队能够最大化推荐质量和产出。如果你在项目管理、数据驱动决策和利益相关者协作的交汇点上表现出色，这将是一个高可见度的机会，可以真正产生影响。
领导和管理Comparion优势计划（CAP）的实施和管理——Comparion的现场合作伙伴计划，涵盖六种合作类型：经销商、雇主团体、区域推荐、房地产专业人士、协会和全国性合作伙伴。为全国范围内的现场合作伙伴、代理人和区域领导提供项目管理支持、咨询和项目管理服务。通过利用资源为商业合作伙伴提供服务；实施生产、生产力、质量和客户服务标准；支付并解决合作伙伴的付款和注册问题；完成合作伙伴审计；识别合作质量及转化趋势；确定系统改进（包括CRM/Salesforce和Power BI）；并实施变更。
职责
- 运营策略。制定并监督该计划的运营策略，确保与更广泛的组织目标保持一致。识别与合作开发、报酬和合规性相关的短期和长期需求。
- 业务对齐。与内部利益相关者——包括区域领导、代理人、部门经理和高管——协作，确保该计划支持现场和增长目标。
- 合作伙伴报酬与付款。端到端管理合作伙伴报酬和付款流程，确保准确性和及时性，并解决任何付款或注册问题，以维持良好的合作伙伴关系。
- 指标与绩效管理。定义并评估计划的关键绩效指标（KPI）——包括产出量、转化率、推荐质量以及合作伙伴绩效等级——利用仪表板和报告工具推动数据驱动的决策。
- 计划运营。监控所有地区的日常计划运营，包括
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Description
We're looking for a strategic Program Manager to support Comparion's field partnership program (comparion advantage program)— a growing program that connects agents with key external partners to drive new business across the country. In this role, you'll own the end-to-end operation: supporting strategy, reviewing partner compensation, enforcing performance metrics, and enabling the field to maximize referral quality and production. If you thrive at the intersection of program management, data-driven decision-making, and stakeholder collaboration, this is a high-visibility opportunity to make a real impact.
Leads and manages the implementation, and management of the Comparion Advantage Program (CAP) — Comparion's field partnership program spanning six partnership types: Dealerships, Employer Groups, Regional Referrals, Real Estate Professionals, Associations, and National Partnerships. Provides project management support, consultation, and program management to field partners, agents, and regional leadership across the countrywide organization. Delivering services to business partners by leveraging resources; implementing production, productivity, quality, and customer-service standards; paying and resolving partner payment and enrollment issues; completing partner audits; identifying trends in partnership quality and conversion; determining system improvements (including CRM/Salesforce and Power BI); and implementing change.
Responsibilities
- Operational Strategy. Develops and oversees the operational strategy for the program, ensuring alignment with broader organizational goals. Identifies immediate and long-range needs related to partnership development, compensation, and compliance.
- Business Alignment. Collaborates with internal stakeholders — including regional leadership, agents, department managers, and executives — to ensure the program supports field and growth objectives.
- Partner Compensation & Payments. Manages the partner compensation and payment process end-to-end, ensuring accuracy, timeliness, and resolution of any payment or registration issues to maintain strong partner relationships.
- Metrics & Performance Management. Defines and evaluates program KPIs — including production volume, conversion rates, referral quality, and partner performance tiers — leveraging dashboards and reporting tools to drive data-informed decisions.
- Program Operations. Monitors day-to-day program operations across all regions, including performance standards, referral workflows, partner enrollment, and the vetting and approval of new partnerships.
- Program Governance & Audits. Conducts periodic partner reviews and audits, manages partner status changes in coordination with regional leadership, and recommends process improvements and program enhancements.
- Special Projects & Initiatives. Leads special projects as assigned, including new program development, reporting enhancements, marketing initiatives, and research and analysis to evaluate and implement solutions.
- Executive Communication. Prepares and delivers presentations on program direction, performance, and strategic recommendations to senior leaders and regional stakeholders.
- Program & Vendor Management. Manages vendor and partner relationships supporting the program, with accountability for budgets and low-to-moderate operational complexity.
- Field Enablement & Support. Oversees training, contract administration, marketing materials, and support resources that enable agents and field teams to generate high-quality partnership referrals.
- Leverage advanced Excel skills, including formulas, pivot tables, data analysis, and reporting, while maintaining proficiency across the Microsoft Office Suite to support planning, analysis, and decision-making.
Qualifications
· Bachelor`s degree or equivalent experience
- 5-7 years` experience working in corporate real estate or workplace services environment
- Knowledge of business functions, operations, objectives and strategies
- Project management skills, to include planning and execution; ability to assume role as project lead; lead projects within aggressive timeframes
- Consulting and influencing skills to bring multiple stakeholders to agreement and advocacy
- Ability to get work done through others, communicate effectively, plan/organize work, analyze and solve problems and focus on the larger picture
About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Originally posted on Himalayas