案件经理 | 哥伦比亚
Case Manager | Colombia
- 职位类型：全职，长期合同工
- 工作地点：远程办公
- 工作时间：全职，周一至周五 - 与CT时区一致
- 薪资：1500 - 1800美元/月
关于我们
HireHawk将世界各地的熟练专业人士与寻求有经验的远程人才的美国和加拿大公司联系起来。对于这个机会，我们正在为一家美国人身伤害律师事务所招聘，该事务所重视能够对自己的案件负责、可靠沟通并无需持续监督就能推进案件的经验丰富的员工。HireHawk为分布在全球的专业人士提供明确的角色期望和专门的团队协调支持。
职位描述
作为人身伤害诉前案件经理，您将在初次接待后独立管理分配的人身伤害案件的整个诉前生命周期。这是一个面向有经验人员的职位，要求应聘者已经了解人身伤害案件下一步应该做什么，并能无需逐条指导就采取行动。
您将负责从案件开启和保险索赔设置到治疗协调、记录收集、索赔准备、和解进展及结案的整个案件流程。您在法律团队内拥有对案件的自主权，同时在诸如留置权减少等领域可获得额外支持。
职责
- 从接待后开启案件到和解及结案，负责分配的人身伤害案件
- 开启保险索赔，与保险公司沟通，并获取或确认适用的保单限额
- 协调医疗治疗，并根据客户的伤情和案件需求帮助其联系合适的提供者或专家
- 监督治疗进展，并在了解可用保险覆盖和保单限额的情况下管理案件
- 请求、收集、跟踪并审查医疗记录、账单、保险文件和其他支持性案件材料
- 主动识别每份文件所需的下一步行动，并确保案件没有不必要的延误地推进
- 与客户、医疗提供者、保险公司代表和内部团队成员保持持续沟通
- 通过整理支持性文件准备索赔，并协助或起草索赔包和信函
- 支持和解进展，包括涉及保单限额报价的事项，并确保文件正确准备以结案
- 在需要时协助处理留置权减少事宜，此外
查看英文原文
- Job Type: Full-time, long-term contractor
- Workplace: Remote
- Schedule: Full-time, Monday to Friday - CT hours aligned
- Compensation: $1,500 - $1,800/ month
About Us
HireHawk connects skilled professionals around the world with U.S. and Canadian companies looking for experienced remote talent. For this opportunity, we are recruiting for a U.S. personal injury law firm that values experienced people who can take ownership of their caseload, communicate reliably, and keep cases moving without constant oversight. HireHawk supports globally distributed professionals with clear role expectations and dedicated team coordination.
About the Role
As a Personal Injury Pre-Litigation Case Manager, you will independently manage assigned personal injury cases through the full pre-litigation lifecycle after initial intake. This is an experienced-hire position for someone who already understands what should happen next on a PI file and can take action without step-by-step direction.
You will own case progression from opening and insurance claim setup through treatment coordination, records collection, demand preparation, settlement progression, and closing. You will have meaningful autonomy over your caseload while working within an established legal team, with additional support available for areas such as lien reductions.
Responsibilities
- Take ownership of assigned personal injury cases from post-intake opening through settlement and case closing
- Open insurance claims, communicate with carriers, and obtain or confirm applicable policy limits
- Coordinate medical treatment and help clients connect with appropriate providers or specialists based on their injuries and case needs
- Monitor treatment progression and manage cases with awareness of available insurance coverage and policy limits
- Request, gather, track, and review medical records, bills, insurance documents, and other supporting case materials
- Proactively identify the next steps required on each file and keep cases progressing without unnecessary delays
- Maintain consistent communication with clients, medical providers, insurance representatives, and internal team members
- Prepare cases for demand by organizing supporting documentation and assisting with or drafting demand packages and letters
- Support settlement progression, including matters involving policy-limit tenders, and ensure files are properly prepared for closing
- Assist with lien reductions when needed, with additional firm support available for this function
Requirements
Must-Have:
- Prior hands-on U.S. personal injury pre-litigation case management experience
- Strong working knowledge of the full personal injury pre-litigation lifecycle, with 3+ years of experience preferred
- Proven ability to independently open, work up, progress, settle, and close personal injury cases
- Experience opening insurance claims, investigating coverage, and obtaining or confirming policy limits
- Strong knowledge of medical treatment coordination, medical records and bills, and ongoing case progression
- Experience preparing PI cases for demand, including organizing documentation and assisting with or drafting demand packages
- Strong written and verbal English, with the reliability and judgment to work independently with minimal supervision
Nice to Have:
- Experience negotiating or assisting with lien reductions
- Familiarity with Clio or another legal case-management platform
- Experience handling policy-limit tenders and settlement documentation
Originally posted on Himalayas