铂金会员体验与联系主管
Director of Platinum Member Experience & Connections
总监：铂金会员体验与联系
汇报对象：首席运营官 / 会员成功领导层
地点：美国远程办公，全国范围 —— 根据需要偶尔出差
兼职领导职位
俱乐部简介
CEO Life 是一个仅限邀请的会员社区，专为希望超越普通人脉网络的首席执行官、创始人和领导者而建。
我们不是大师小组，也不是获取线索的群体。
我们是那些有抱负的人真正想待的地方 —— 欢迎酒会和商业圆桌会议、高级餐饮和剧院、球场边座位和音乐会，以及值得远道而来的目的地旅行。扎根本地，全国连接。建立在信任先于机会的信念之上。
会员资格仅通过申请和邀请获得。我们在每个城市所构建的很简单：聚集、成长、回馈。
职位概要
铂金会员体验与联系总监负责 CEO Life 与最高级别会员之间的关系。此人确保每位铂金和铂金加会员感到被个人了解、完全融入，并持续获得其会员资格所承诺的特权和访问权限。随着时间推移，该角色将扩展至负责整个社区的会员成功和会员间联系。
这是一个以关系为主的角色，其次是运营角色。成功的标志是铂金会员毫不犹豫地续费，因为他们能说出他们获得的价值 —— 以及提供价值的人。
- 铂金及铂金加会员管理
- 个人关系建设
- 特权交付与责任
- 战略性介绍
- 数据、CRM 及报告
及时且一致地记录会员互动、跟进、介绍和特权交付。
生成关于顶级会员参与度、满意度和联系成果的月度报告。
跟踪介绍成功率和会员满意度，并与设定的目标进行对比。
记录会员成功故事和推荐语用于营销和留存。
会员增长与销售（仅佣金结构，帮助你赚更多）
招募并完成新会员，每成功签约一位会员即可获得佣金。
当你达到每月新会员目标时，可获得数量和绩效层级奖金。
当你推荐会员参加 CEO Life 能获得讲师佣金的付费课程或大师小组，以及合格分会推荐时，可获得推荐佣金。
CEO Life 正通过三个支柱构建高管联系的未来：聚集（真实关系）、成长
查看英文原文
Director of Platinum Member Experience & Connections
Reports to: COO / Member Success leadership
Location: Remote, United States - national scope — occasional travel as needed
Part-time leadership opportunity
The Club
CEO Life is a private invite-only membership community built for CEOs, founders, and leaders who want more than a network.
We're not a mastermind. We're not a leads group.
We're the room where ambitious people actually want to be — happy hours and business round tables, fine dining and theatre, courtside seats and concerts, and destination trips worth traveling for. Rooted locally. Connected nationally. Built on the belief that trust forms first, and opportunity follows naturally.
Membership is by application and invitation only. What we're building in every city is simple: Gather. Grow. Give.
Role Summary
The Director of Platinum Member Experience & Connections owns the relationship between CEO Life and its highest-tier members. This person makes sure every Platinum and Platinum Plus member feels personally known, fully onboarded, and consistently receiving the perks and access their membership promises. Over time, the role expands to own member success and member-to-member connections across the full community.
This is a relationship role first and an operations role second. Success looks like Platinum members who renew without hesitation because they can name the value they got — and the person who delivered it.
- Platinum & Platinum Plus Ownership
- Personal relationship building
- Perk delivery and accountability
- Strategic introductions
- Data, CRM & reporting
Log member interactions, check-ins, introductions, and perk delivery promptly and consistently.
Generate monthly reports on top-tier member engagement, satisfaction, and connection outcomes.
Track introduction success rates and member satisfaction against a defined target.
Document member success stories and testimonials for marketing and retention.
Membership growth & sales (commission-only structures to help you earn more)
Recruit and close new members, earning commission on every membership you personally close.
Earn volume and performance-tier bonuses as you hit monthly new-member thresholds.
Earn referral commissions when you refer members to paid courses or masterminds where CEO Life receives a facilitator commission, and on qualified chapter referrals.
CEO Life is building the future of executive connection through three pillars: Gather (authentic relationships), Grow (leadership development), and Give (community impact). Join us in creating something extraordinary.
Requirements
Must live in the United States.
Originally posted on Himalayas