高级产品经理 – 远程，合同制
Senior Product Manager – Remote, Contract
高级产品经理 – 远程，合同制
关于 Bold Commerce
Bold Commerce 是一家领先的电子商务技术公司，帮助商家在线增长、扩展并取得成功。过去十年中，我们一直致力于打造创新且易于使用的解决方案，帮助商家创造更好的购物体验，增加收入并建立客户忠诚度。
rePete 是我们的最新创新，旨在在不增加流失率的情况下提高客户终身价值。它会学习每个客户的实际购买节奏，并在最佳时机推送复购提示，没有固定的计划，也没有强制的承诺。
在 Bold，我们将技术与深厚的商家洞察相结合，打造解决实际问题并推动有意义增长的产品。
职位简介
我们正在寻找一位高级产品经理加入我们，进行为期 12 到 18 个月的合同工作，推动 rePete 的成功。这是一款令人兴奋的新产品，也是 Bold 下一阶段增长的关键部分。
在 Bold，我们对产品管理的方式略有不同。内部我们认为产品经理是产品负责人。他们不仅仅是决定应该开发什么并将其交给团队。他们会负责推动产品的进展。这意味着要与客户保持紧密联系，对什么是重要的有明确的观点，做出决策，并亲自动手将想法转化为成果。无论是深入分析数据、与客户交谈、用 AI 原型设计、测试一个想法，还是跳出来解决障碍，我们的产品负责人会做任何必要的事情来帮助产品成功。
我们行动迅速，以初创公司的思维运作。你需要在客户需求、商业机会和技术现实之间找到平衡，快速做出好的决策。随着我们不断学习，优先级可能会变化，每个人都会参与进来，你需要习惯于亲自参与并采取一切必要措施推动产品前进。
你将负责
- 负责 rePete 的产品方向和优先级，确保团队专注于能产生最大客户和业务影响的机会。
- 深入了解客户，通过直接对话以及来自销售、入职、支持、市场等业务部门的洞察，理解他们的需求、行为和问题。
- 将客户洞察、数据、市场机会和业务背景转化为清晰的观点，说明我们应该开发什么以及为什么。
- 做出深思熟虑的权衡和决策，平衡客户需求、业务影响、努力程度和技术现实。
- 将想法转化为实际行动
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Senior Product Manager – Remote, Contract
About Bold Commerce
Bold Commerce is a leading ecommerce technology company helping merchants grow, scale, and succeed online. For over a decade, we’ve built innovative, user-friendly solutions that help merchants create better shopping experiences, grow revenue, and build customer loyalty.
rePete is our latest innovation, designed to increase customer lifetime value without increasing churn. It learns each customer’s real purchase rhythm and delivers perfectly timed reorder nudges, with no rigid schedules and no forced commitments.
At Bold, we combine technology with deep merchant insights to build products that solve real problems and drive meaningful growth.
About the role
We’re looking for a Senior Product Manager to join us on a 12 to 18 month contract and drive the success of rePete, an exciting new product and a key part of Bold’s next stage of growth.
We do Product Management a little differently at Bold. Internally, we think of our Product Managers as Product Runners. They don’t just decide what should be built and hand it off to the team. They take ownership of moving the product forward. That means staying close to customers, having a strong point of view on what matters, making decisions, and getting hands-on to turn ideas into outcomes. Whether that means digging into data, talking to customers, prototyping with AI, testing an idea, or jumping in to remove a blocker, our Product Runners do what’s needed to help the product succeed.
We move fast and operate with a startup mentality. You’ll balance customer needs, commercial opportunities, and technical realities to make good decisions quickly. Priorities will change as we learn, everyone pitches in, and you’ll need to be comfortable getting your hands dirty and doing what it takes to move the product forward.
What you'll do
- Own product direction and priorities for rePete, keeping the team focused on the opportunities that will create the greatest customer and business impact.
- Stay deeply connected to customers, understanding their problems, behaviours, and needs through direct conversations and insights from Sales, Onboarding, Support, Marketing, and others across the business.
- Turn customer insights, data, market opportunities, and business context into a clear point of view on what we should build and why.
- Make thoughtful trade-offs and decisions, balancing customer needs, business impact, effort, and technical realities.
- Turn ideas and customer problems into tangible solutions, using prototypes, designs, experiments, and whatever else helps us learn and move faster.
- Create alignment across founders, executives, Engineering, Sales, Marketing, and other stakeholders while keeping decisions and execution moving.
- Identify blockers, create urgency, and follow through to ensure the things we decide to do actually get done.
- Use AI as a core part of how you work, leveraging tools like Claude, Lovable, Figma, and Gemini to explore ideas, prototype solutions, accelerate learning, and help us build and iterate faster.
What we're looking for
- Strong product judgment and the confidence to develop and communicate a clear point of view, even when there are lots of opinions in the room.
- Deep customer curiosity and a desire to understand the problem behind what customers are asking for.
- Commercial instincts and an understanding of how product decisions can influence adoption, retention, revenue, and growth.
- A builder mentality. You’re just as comfortable rolling up your sleeves and doing the work as you are setting direction.
- Strong prioritization skills and the ability to separate what’s interesting from what will actually have an impact.
- The ability to influence and create alignment across technical teams, business leaders, founders, and executives without relying on formal authority.
- Comfortable making decisions with imperfect information, moving quickly, learning, and adjusting as you go.
- Someone who genuinely enjoys a startup environment that is fast moving, evolving, highly collaborative, and all hands on deck.
- Strong product design instincts and hands-on Figma experience, with the ability to take product ideas from concept to thoughtful, intuitive designs and iterate quickly.
- Comfortable using AI tools as part of your everyday work and excited about finding new ways to use AI to think, build, learn, and execute faster.
- Experience in SaaS, ecommerce, product-led growth, or another fast-moving technology environment is an asset.
Our Investment in YOU!
- 💰 Competitive compensation that reflects your experience and skills
- 💼 Employer Paid Health & Dental Benefits - starting day 1!
- 🌴 Competitive paid vacation days
- 🌱 Annual Health Benefit ($1,000 per year) to help you thrive!
- 🧠 Virtual mental health and EAP platform for support anytime
- 📈 Employee Options to help you grow with us!
- 🌍 Working remotely - anywhere in Canada
- 🏡 Flexible work hours
Originally posted on Himalayas