数据中心运营副总裁
Vice President, Data Center Operations
AFL在全球提供领先的光纤产品和服务。公司成立于1984年，最初只有一根光纤电缆，如今已生产超过两千种产品，雇佣了超过5000名员工，并持续实现每年超过20亿美元的营收。凭借对专业成长和员工发展的承诺，AFL“连接”你到下一个职业机会！
职位概述
数据中心运营与超大规模服务副总裁将负责高密度数据中心及公司超大规模/商业交付业务的端到端运营。该高管负责全球数据中心机房运营、生命周期服务、结构化布线、接续/测试、服务SLA以及区域交付团队。
他们将定义运营模式，制定战略方向，领导基础设施扩展，建立组织能力，并在规模化过程中推动运营卓越、质量和安全。副总裁将确保在快速发展的环境中保持一致的服务交付、优化的成本结构、客户满意度和损益表现。
职责
战略领导与规模化
- 领导多个高密度设施和生命周期服务线的全球数据中心运营。
- 制定并执行为期三年的规模化计划，包括区域化、国家产能建模、混合用工策略和卓越中心。
- 制定运营卓越、成本效率、安全性和客户体验的战略方向。
- 开发标准化的运营模式和操作手册，以实现可重复、可扩展的全国和全球交付。
治理、项目管理办公室（PMO）与运营模式
- 建立和/或优化专注于进度准确性、风险降低、里程碑控制和可操作仪表盘的项目管理办公室。
- 建立企业标准操作程序/操作规程、准备就绪关卡（设计完成、材料、团队、许可、安全）以及所有设施的运营一致性。
- 与设计和建设团队紧密合作，支持数据中心的无缝扩展、迁移和设施升级。
运营、交付与服务领导力
- 监督所有站点的数据机房运营、事件响应、变更管理和关键维护。
- 确保超大规模客户和商业客户的按时、按预算项目交付和24x7服务SLA。
- 跟踪和管理KPI、SLA、运营指标和绩效仪表盘。
- 推动持续改进，实施精益管理方法，提升整体运营效率。
查看英文原文
AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 5,000 associates and consistently generate annual sales in excess of 2 billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!
Job Summary
The Vice President of Data Center Operations & Hyperscale Services will lead end‑to‑end operations across high‑density data centers and the company’s hyperscale/commercial delivery businesses. This executive oversees global data hall operations, lifecycle services, structured cabling, splicing/testing, service SLAs, and regional delivery teams.
They will define the operating model, set strategic direction, lead infrastructure expansions, build organizational capacity, and drive operational excellence, quality, and safety at scale. The VP will ensure consistent service delivery, optimized cost structures, customer satisfaction, and P&L performance in a rapidly growing environment.
Responsibilities
Strategic Leadership & Scale
- Lead global data center operations across multiple high‑density facilities and lifecycle service lines.
- Define and execute a 3‑year scale plan including regionalization, national capacity modeling, hybrid workforce strategy, and centers of excellence.
- Set strategic direction for operational excellence, cost efficiency, safety, and customer experience.
- Develop standardized operating models and playbooks to enable repeatable, scalable national and global delivery.
Governance, PMO & Operating Model
- Stand up and/or optimize a PMO focused on schedule fidelity, risk burndown, milestone control, and actionable dashboards.
- Establish enterprise SOPs/MOPs, readiness gates (design completion, materials, crews, permits, safety), and operational consistency across all facilities.
- Align closely with design and construction teams to support seamless data center expansions, migrations, and facility upgrades.
Operations, Delivery & Service Leadership
- Oversee data hall operations, incident response, change management, and critical maintenance across all sites.
- Ensure on-time, on-budget project delivery and 24x7 service SLAs across hyperscale customers and commercial accounts.
- Track and manage KPIs, SLAs, operational metrics, and performance dashboards.
- Drive continuous improvement, minimize downtime, strengthen incident management, and ensure business continuity planning.
- Maintain global operational consistency, customer satisfaction, and technical excellence.
Commercial, Financial & Supply Chain
- Lead P&L management with targets of 20% year-over-year growth.
- Build and optimize supply chain strategy to drive cost savings, margin improvement, and scalable delivery.
- Improve working capital performance through DSO management, milestone billing discipline, and material readiness to reduce WIP drag.
- Partner with customer executives (including Hyperscalers) to enhance relationships and expand business opportunities.
People Leadership & Culture
- Build and mentor a high‑performing global leadership team across operations, PMO, quality, safety, and service delivery.
- Aggressively scale a hybrid workforce through training, certification programs, and technical skill development.
- Create a performance-driven culture with transparent KPIs, tiered reviews, and a disciplined problem‑solving cadence.
- Champion safety as a core value through proactive reporting, audits, training, and recognition programs.
Required Qualifications
- 10–15+ years leading large-scale data center build, operations & maintenance, or mission‑critical infrastructure environments.
- Proven track record scaling organizations from ~$100M to $300M+ with full P&L accountability.
- Deep expertise in structured cabling, fiber splicing/testing (OTDR/OLTS; Tier 1/Tier 2), patching/MACs, labeling, documentation, and data center O&M standards.
- Demonstrated experience building PMOs, operational governance, and enterprise process frameworks.
- Executive presence with Hyperscalers and strong cross-functional leadership skills.
- Strong capability in risk, schedule, cost control, and complex operational environments.
Originally posted on Himalayas