软件工程师 II - 数据平台
Software Engineer II - Data Platform
加入我们，为客户提供愉悦的体验。Five9 是一家领先的云客服中心软件提供商，将云计算创新的力量带给全球客户。
我们每天践行价值观，打造以团队为先的文化，使我们能够在享受旅程的同时不断创新、成长和繁荣。我们重视多样性，营造包容的环境，赋能员工做真实的自己。
为了配合我们的快速发展，我们正在积极寻找一位具有 Google Cloud Platform 经验的软件工程师 – 数据平台，加入我们的团队。Five9 为其客服中心应用提供市场领先的运行时间，同时不断为高要求的企业客户提供新的功能和能力。这要求 Five9 持续增强、更新和现代化客服中心应用所依赖的平台服务。该职位需要对云软件有深入的理解：如何构建、部署、测试和管理。
**主要职责：**
- 参与 Five9 下一代现代 SaaS 平台和应用的开发，为企业提供通过客服中心中人工智能的力量提升客户服务的能力。
- 在构建高可用、高扩展性和可靠性的微服务基础设施方面发挥关键作用。
- 运用你在云计算架构、广泛软件技术和开源工具方面的专业知识，解决客户通常认为难以解决的云技术平台挑战。
- 深入了解现有系统的应用层面知识，并参与其整体设计。
- 深入软件堆栈，根据需要进行故障排查并提供生产支持。
- 与同事团队合作，分享对所创造事物的热情，并承担自己的责任。
**要求：**
- 3年以上作为 Java 开发团队成员的软件开发经验，使用 Spring Boot。
- 1年以上使用云平台（AWS、Azure、GCP 优先）和 Spring Cloud 的经验。
- 在 GCP 上设计和构建高可用和可扩展应用程序的经验。
- 具备使用 GCP 产品如 Google Big Query、Cloud Storage、Cloud Functions、Pub/Sub、App Engine、Cloud SQL 的实际经验和技能。
- 具备 Docker、Kubernetes 的实际操作经验。
- 具备作为持续交付团队成员的工作经验，持续进行开发、测试、部署和管理生产环境。
查看英文原文
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To complement our rapid growth, we are actively looking for a Software Engineer – Data Platform with experience working on Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it's built, deployed, tested and managed.
**Key Responsibilities:**
- Contribute to the next generation of Five9’s modern SaaS platform and applications, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
- You will play a critical role in developing a highly-available, highly-scalable and reliable infrastructure for microservices.
- You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
- Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
- Dive deep into the software stack to troubleshoot and provide production support as needed.
- Work with a team of peers, share a passion for what they’re creating and pull your own weight.
**Requirements:**
- 3+ years of software development experience as part of a Java development team using Spring Boot.
- 1+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud.
- Experience with designing and building highly available and scalable applications in GCP.
- Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL.
- Experience and hands on skills with Docker, Kubernetes.
- Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform.
- Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security.
- Bachelor's degree in an engineering field.
- An advanced degree in an engineering or a business discipline is highly desirable.
**Workplace location:** This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia. Candidates who reside within those municipalities would be required to work in-office 3 days a week.
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**Benefits:**
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.
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View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal](https://www.five9.com/pt-pt/legal).
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.