数字销售代表
Digital Sales Representative
我们从一个简单的想法开始：如果手术可以更微创，恢复更轻松会怎样？近30年后，这个问题仍然推动着 Intuitive 所做的每一件事。作为机器人辅助手术和微创护理领域的全球领导者，我们的技术——如达芬奇手术系统和 Ion——已经改变了数百万患者在全球范围内的治疗方式。
我们是一支由工程师、临床医生和创新者组成的团队，共同致力于让手术更智能、更安全、更人性化。每天，我们的工作帮助医疗团队以更高的精度进行操作，使患者更快康复，从而改善全球的治疗结果。
我们解决的问题需要创造力、严谨性和协作精神。这项工作充满挑战，但意义深远，因为每一次改进都有可能改变一个人的生活。
如果你准备为比自己更大的目标做出贡献，并帮助变革医疗保健的未来，你将在这里找到自己的使命。
你是否对医疗技术、创新和帮助客户实现更好的手术结果充满热情？作为数字销售代表（DSR），你将在加速 Intuitive 数字生态系统的采用、使用和长期成功方面发挥关键作用。DSR 负责通过识别机会、推动客户参与、提供咨询销售支持，并确保在指定客户中成功实施和采用数字解决方案，来扩大 Intuitive 数字产品组合的影响力。
与外科医生、医疗机构和跨职能合作伙伴紧密合作，DSR 将成为 Intuitive 数字产品的可信赖顾问和专家。这个职位通过推动销售增长、支持产品使用、收集客户反馈并确保客户充分实现 Intuitive 数字产品的价值，连接商业执行和客户成功。
为什么这个职位很重要
这是一个在医疗、人工智能、数字创新和机器人辅助手术交汇处工作的独特机会。作为数字销售代表，你将帮助外科医生和医疗机构实现变革性技术的价值，这些技术能够提升手术培训、协作、表现和患者结果。通过强大的客户合作关系和商业执行，你将直接为塑造手术的未来做出贡献，同时推动 Intuitive 下一代的发展。
查看英文原文
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Primary Function of Position
The Digital Solutions Representative (DSR) will focus on the execution of current and future digital strategies. The DSR will work to expand the footprint and adoption of Intuitive’s digital portfolio by selling digital products to targeted customers, driving adoption and ensuring the surgeons are taught how to access and use the technology. The DSR will serve as the liaison between internal teams and the customer, providing surgeon feedback, ensuring ease of use for the surgeon through thorough training and sharing leads with other teams. The DSR will collaborate cross-functionally to target, drive product utilization, and support customers in new and existing accounts. Collaborating with cross-functional teams is essential to excel and provide an easy-to-use solution with the goal of driving product use from clinical care team and surgeons.
Essential Job Duties
• Consult with customers and understand their needs. Collaborate with sales, Digital
Networking team to drive adoption of digital portfolio with surgeons.
• Drive adoption and utilization of digital solutions through targeting, customer support, and
continuous consultation and thorough training on functionality and benefit.
• Drive continuous expansion and development of the digital user base by working with key
surgeon thought leaders and other key customers to develop a qualified lead funnel.
• Partner with Key Account, Clinical and Capital teams to identify digital solution leads and
develop targeted customer strategy.
• Engage with prospective customers via video meeting, email, and in person where
applicable to understand their needs and communicate the value of our digital solutions.
• In-person meetings may be required as needed.
• Effectively collaborate with cross-functional teams in the corporate office to understand
assigned business and needs.
• Partner with Sales and Marketing to ensure success of regional and virtual market
development events, trade shows, and other industry activities.
• Develop KOL’s for digital portfolio.
• Achieve quarterly and yearly sales and adoption goals.
• Use Salesforce.com to organize activities, manage pipeline and report territory progress.
• Responsibly manage administrative tasks; reporting, outcomes of support activities,
submission of expense reports, etc.
• Support product demonstrations & attend cases as needed
to drive adoption and train surgeons for utilization.
• Ability to manage large pipeline, territory of surgeon
targets.
• Become subject matter expert with the ability to adapt to new features/innovation.
• Help drive processes/approaches to improve internal team operations.
• Gather and funnel customer feedback to engineering to drive product improvement.
Required Skills and Experience
• Minimum 2 years of experience in a business development role in the medical field
• Proven experience with cross-functional collaboration
• Demonstrated success with influencing customers and leadership via phone and video
meeting
• Ability to communicate and present ideas clearly to internal teams and customer-facing
stakeholders (surgeons, nurse managers, hospital C-suite leadership)
• Excellent communication skills, both written and verbal
• Carry self-directed approach to meet project/team goals with minimal supervision
• Ability to work independently remotely with some in person sales activities
• Self-led with ability to navigate complex sales scenarios
• Great time management and a detailed organization approach in a fast-paced
environment
Required Education and Training
• Bachelor's degree or equivalent experience required
Preferred Skills and Experience
• Understands the basics of HL7, PACS (picture archival and communications), DICOM,
EPIC interfaces, etc.
• Experience working in hospital operating room environments preferred
• Experience in training physicians preferred
当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。
この職位は、業務上のニーズや、採用候補者の経験、知識、技能に応じて、ここに記載されている職務レベルと異なるレベルで採用される場合があります。
報酬は、主に採用された職務レベルと候補者の資格に基づき、適用される法律に従って決定されます。