Sales Manager (US Market)
克里斯塔利亚玻璃有限公司是一家美国总部的制造商和高端玻璃解决方案提供商，专门为住宅，商业和机构项目进行定制玻璃分隔。我们运营一个全周期模型 - 从设计和生产到销售，交付和安装 - 在美国和欧洲的生产设施。美国市场是我们的核心重点。克里斯达利亚玻璃是一个稳定的规模化企业，服务于多个州 B2C,B2B 和 B2G 客户。我们结合强大的产品质量，竞争性价格，高服务标准和运营效率，以设置行业内的基准。我们正在加强我们的商业功能，并寻找销售经理，以在高量化，受入驱动的环境中完全掌握销售执行，团队绩效和收入增长。这一角色是需要强大的运营参与的实践领导作用。销售经纪人将拥有包括 CRM 操作，进口领先管理，呼叫质量，分析和团队开发的销售性能。责任：CRM&销售运营：· 拥有和优化 CRM 和销售运作，包括管道结构，领先生命周期，数据卫生，SLA 和进口工作流程。·通过培训，审计和纠正行动在整个销售团队中执行强有力的 CRM 纪律。·通过结构化报告和仪表板来推动绩效，不断识别和提高道效率。团队领导与开发：- 领导和发展销售团隊。· 为团队成员提供持续的教练和导师，定期进行绩效审查并设定目标以确保他们实现和超越他们的目标。·参与招聘和培训新团队成员，确保它们符合公司价值观和优先事项。· 管理大量的进口领先流量，确保快速响应时间，高质量的领先处理和在销售代表中平衡的工作负载。·不断优化领先分布以最大限度地提高效率，转换和团队绩效。呼叫质量和通信标准：· 自主调用质量和通讯标准，与美国客户作为主要道的电话。·定期审查电话，对反对处理和结构进行教练，分析交易损失，并开发支持道如 SMS 和电子邮件。性能&分析：·通过数据和指标来领导销售功能，包括合作伙伴。
查看英文原文
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe.
The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.
We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.
The Role
This is a hands-on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.
Responsibilities:
CRM & Sales Operations:
- Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
- Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
- Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
Team Leadership & Development:
- Lead and develop the sales team
- Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets
- Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities
Inbound Lead Management:
- Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
- Continuously optimize lead distribution to maximize efficiency, conversion, and team performance.
Call Quality & Communication Standards:
- Own call quality and communication standards, with calls as the primary channel for US-based clients.
- Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email.
Performance & Analytics:
- Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
- Design and execute data-backed initiatives to improve conversion and overall sales performance.
Proactivity & Continuous Improvement:
- Proactively identify and solve problems, taking full ownership even with limited resources.
- Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.
Requirements
- 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth.
- At least 2 years of managerial experience, leading and developing sales teams.
- Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance.
- Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
- Experience managing inbound sales, preferably in a B2C or high-volume environment.
- Experience leading teams of 5+ Sales Reps.
- Strong analytical mindset with the ability to make data-driven decisions.
- Experience with call-based sales models.
- Fluent English (working with US-based clients).
- High level of involvement in day-to-day sales operations.
Nice-to-Have
- Experience scaling inbound sales teams.
- Proven success improving conversion rates.
- Familiarity with call tracking and call scoring tools.
- Background in fast-growing or high-volume sales environments.
Benefits
- Full-time, remote role (8:30 AM – 5:00 PM EST).
- B2B contract.
- Fixed salary plus performance-based bonuses.
- Real ownership of the sales function in a scaling U.S. business.
- Opportunity to work with a professional international team and prestigious U.S. clients.
Originally posted on Himalayas