诊断服务协调员
Coordinator of Diagnostic Services
这是一个远程职位。
Quoretech 正在寻找一位充满活力且经验丰富的专业人士，负责我们心脏诊断服务的运营管理。这个职位提供了显著的机会，以影响巴西及国际范围内的心律监测标准，使运营流程与公司卓越的标准保持一致。诊断服务协调员将在优化我们心脏分析和报告流程的质量、效率和一致性方面发挥关键作用，确保从数据收集到报告发布的无缝整合。
职责：
- 监控团队绩效并实施运营的持续改进。
- 领导分析师和报告医生的招聘和选拔流程，确保组建一支高素质的团队。
- 监督新员工的入职和培训，确保他们有效融入公司的业务流程。
- 战略性地管理检测工作量的分配，以优化工作流程的平衡和效率。
- 制定并跟踪关键绩效指标（KPI），以不断优化流程。
- 实施报告一致性标准，减少变异性和提高分析准确性。
- 定期审查检查和报告，以识别流程优化的领域。
- 参与与内部团队和客户的战略会议，对齐期望、澄清疑问并提出运营改进方案。
- 开发并促进客户培训计划，作为推动者，根据用户反馈鼓励采用新平台功能。
- 监督内部审计并建议流程调整，以提升服务质量。
- 通过提供运营见解，支持新产品和服务的开发。
要求
- 在医疗诊断或数字健康领域具有运营管理工作经验。
- 具备强大的领导能力，有管理远程团队的经验。
- 具备分析能力，能够基于绩效数据监控并实施改进。
- 具备优秀的沟通和人际交往能力，能够管理多样化的团队和利益相关者关系。
- 英语流利，能够与国际客户和合作伙伴进行有效沟通。
- 有条理且守时，具备快速适应和学习新工具的能力。
福利
- 全程远程工作，可自由选择工作地点。
- 创新且
查看英文原文
Este é um cargo remoto.
Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence. The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance.
Responsibilities:
- Monitor team performance and implement continuous improvements in operation.
- Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place.
- Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow.
- Manage the distribution of test workloads strategically to optimize workflow balance and efficiency.
- Define and track key performance indicators (KPIs) to continually refine processes.
- Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses.
- Conduct periodic reviews of examinations and reports to identify areas for process optimization.
- Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements.
- Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback.
- Supervise internal audits and recommend process adjustments to elevate service quality.
- Support the development of new products and services by providing operational insights.
Requisitos
- Proven experience in operational management within the healthcare diagnostic or digital health sectors.
- Strong leadership capabilities with experience managing remote teams.
- Analytical skills to monitor and implement improvements based on performance data.
- Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships.
- Proficiency in English for effective communication with international clients and partners.
- Organized and punctual with a proven ability to adapt and learn new tools quickly.
Benefícios
- Fully remote role, offering the flexibility to work from anywhere.
- Innovative and multicultural work environment that fosters professional growth.
- Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics.
Originally posted on Himalayas