Patient Care Coordinator
关于孙 rise 集团：孙 rise 集團正在通过结合突破性技术和专家护理来构建睡眠健康的未来。我们于2015年开始了一个简单的想法：睡眠诊断应该在你自己的家中进行，而不是医院。为了实现这一点，我们创建了一种首个类型的部传感器，经过临床研究进行认证，由领先的睡眠专家审查并获得 FDA 批准。从那时起，Sunrise 集团已经从一项创新发展成为了一个完整的睡眠保健公司。现在我们设计出先进的诊断和治疗解决方案，直接通过 Dreem Health,我们的数字睡眠诊所提供护理服务给患者。通过提供全50个州的患者带来偿还医疗服务，我们正在使睡眠治疗比以往任何时候都更容易获得，更个人化和更简单.Dreem Health 是美国领先的数字睡眠诊所，正确解决失眠护理病人的旅程。我们通过一个直接的远程健康平台连接病人与睡眠专家，消除长期等待时间和复杂实验室检测。我们的临床人员使用家庭检查诊断睡眠障碍并提供有效的治疗计划，让患者可以轻松遵循。梦幻健康由 Sunrise 集团管理，这是一个突破性的技术公司，正在用创新的诊断和治疗技术彻底改变睡眠保健，包括在家里进行的睡眠测试，这将改变睡眠喘的诊断方式。我们一起解决医疗保健最大挑战之一：帮助超过10亿患有睡眠障碍的人得到应得的护理。亚马逊 Alexa 基金和3500万美元资金支持，我们刚刚开始了。作为 Dreem Health 患者护理协调员，你将扮演从头到尾塑造病人体验中的关键角色。你不仅会支持我们的医疗保健提供者，回答患者的询问。你将拥有我们服务提供的主要方面，根据真实病人反推动改进，并帮助创建快速增长的数字睡眠诊所的运营基础。这是一个热衷于护理患者的人员而言，这是一个令人兴奋的机会，并且希望对如何在规模上提供护理产生真正影响。你将学习如何导航技术支持的护理环境，与跨职能团队密切合作，并在建立更好的，更可访问性的睡眠健康未来的一部分。如果你在动态，使命驱动的环境中繁荣。
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About Sunrise Group
Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. We started in 2015 with a straightforward idea: sleep diagnosis should happen in the comfort of your own home, not in a hospital. To make that possible, we created a first-of-its-kind chin sensor, carefully validated through clinical research, reviewed by leading sleep experts, and cleared by the FDA.
Since then, Sunrise Group has grown from a single innovation into a complete sleep health company. We now design advanced diagnostic and treatment solutions, and we deliver care directly to patients through Dreem Health, our digital sleep clinic. By serving patients in all 50 states with reimbursed care, we are making sleep treatment more accessible, more personal, and much simpler than it has ever been.
Dreem Health is America's leading digital sleep clinic that's fixing the broken sleep care patient journey. We connect patients with sleep specialists through a straightforward telehealth platform, eliminating lengthy wait times and complicated in-lab testing. Our clinicians diagnose sleep disorders using home-based tests and deliver effective treatment plans that patients can easily follow.
Dreem Health is managed by the Sunrise Group, a breakthrough technology company that's revolutionizing sleep care with innovative diagnostic and treatment technologies, including a home sleep test that's changing how sleep apnea is diagnosed. Together, we're tackling one of healthcare's biggest challenges: helping the 1+ billion people affected by sleep disorders get the care they deserve. Backed by Amazon's Alexa Fund and $35M in funding, we're just getting started.
Your opportunity
As a Patient Care Coordinator at Dreem Health, you’ll play a critical role in shaping the patient experience from start to finish. You won’t just support our healthcare providers and answer patient inquiries — you’ll own key aspects of our service delivery, drive improvements based on real patient feedback, and help create the operational foundation for a fast-growing digital sleep clinic.
This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale. You’ll learn how to navigate a tech-enabled care environment, collaborate closely with cross-functional teams, and be part of building a better, more accessible future for sleep health. If you thrive in a dynamic, mission-driven setting and are excited to grow with a company that’s redefining care, we’d love to meet you.
What you bring
- Previous experience in a patient/customer facing role
- Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems
- Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment
- Ability to work autonomously while interacting effectively with healthcare providers, sleep specialists, and external partners
- Foundational understanding of billing processes and durable medical equipment (DME)
- A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes
What makes you stand out
- Completion of a Medical Assistant program or equivalent healthcare experience
- Strong understanding of healthcare insurances and referral processes
- High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey.
Benefits that make a difference
- Be part of an international team across the US, Paris, Belgium, and Vienna
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- 20 days PTO + 10 paid holidays + sick leave
- FREE One Medical membership
- Internet reimbursement
Our team values
At Dreem Health — and across Sunrise — we believe in keeping things clear and simple. We make sleep medicine more accessible by cutting through complexity and focusing on what truly matters: helping people sleep and feel better. We count on one another, building trust through dependable actions and authentic teamwork. And we always let the sun rise — leading with optimism, compassion, and the belief that better sleep unlocks a healthier, fuller life.
We value people, not just paper. Don't quite meet every qualification? Apply anyway! We're interested in your unique perspective and what you'll bring to our team. Tell us your story and why you're passionate about improving sleep health. Real-world experience, empathy, and a genuine desire to help patients often matter more than checking every box.
Compensation
$21.00 - $25.00
Compensation Range - Depending on Experience
$21—$25 USD
Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.
Originally posted on Himalayas