Mgr Software & Product Engineering

About the Position
At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.
This role leads a team of engineers responsible for designing, developing, implementing, troubleshooting, and optimizing scalable, high-performance software and product applications. Leveraging industry best practices, the Manager of Software & Product Engineering plans and directs the resources and processes needed to execute the vision and strategy, delivering robust, customer-focused solutions that drive product innovation.
Responsibilities

• Provides leadership, innovation, and direction to guide and support the Software & Product Engineering team, shaping the specifications and standards that guide scalable, high-quality development.

• Leads a team of engineers responsible for coding, debugging, testing, and troubleshooting across the full development lifecycle to ensure high-quality delivery.

• Assists in the determination of project milestones and delivery timelines. Manages resources to release products on time and within budget.

• Evaluates application requirements and architects database solutions that ensure scalability, performance, and data integrity. Identifies tools and methodologies to streamline development.

• Ensures the team meets project milestones and completes projects within the established timeline. Evaluates issues, provides resolution, and notifies senior leadership of any recurring issues. Organizes, manages, and reports on delivery for projects.

• Drives continuous improvement activities, reviews progress reports, and recommends process improvements to facilitate development and implementation.

• Establishes and/or approves team's operating policies and procedures and monitors to ensure efficient and effective workflow.

Who We’re Looking For

• Bachelor's degree (or international equivalent), required.

• Computer Science, Computer Engineering, or related field

• 6+ years of related experience required.

• 8+ years of related experience, preferred.

• Experience in people management, software or product engineering experience collaborating with Product Managers and Designers in cross-functional teams, required.

• Experience with Git/GitHub, JIRA, Confluence, CircleCI, required.

• Experience developing in Agile, SCRUM, or similar iterative methodologies, required.

• Experience in fast-growing companies or entrepreneurial environments, required.

• GitHub or Stack Overflow profile showing contributions to open-source or personal projects, required.

• Comprehensive industry knowledge with an understanding of best practices and processes related to leading software & product engineering teams.

• Technical acumen with the ability to abstract from a detailed business requirement the necessary technical specifications to see how that detail can broadly be delivered utilizing all available tools and technologies.

• Expert interpersonal, communication, and leadership skills, with the ability to mentor and develop others and build strong working relationships with key stakeholders across the business.

• Proven project management skills with the ability to effectively manage multiple priorities with competing deadlines or conflicting demands, implementing or adapting to change in work or procedure as needed.

• Highly skilled in Microsoft Excel, PowerPoint, Asana, etc. with the ability to utilize various programming languages, technology stacks, and related data technologies along with other internal and external integration frameworks.

• Proven problem-solving skills with the ability to easily prototype and experiment.

• Must be 18 years of age or older.

• Must successfully complete pre-employment screening process, as required.

• Must successfully complete any required training or orientation courses, as needed.

What We Offer
Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Law benefits

• Private medical insurance covered by us

• Remote work

• Life insurance

• Education subsidy

• Electricity & Internet subsidy

• Flexible extra time off

• Paid time off during winter

• International discounts

• Internal programs

Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.
We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done.
Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.

• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.

• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.

• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.

• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).

• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.

• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/
Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.
We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

Originally posted on Himalayas