合作伙伴销售总监
Partner Sales Director
#### 关于我们
Ada 是一家人工智能客服公司，我们的使命是为每个人带来非凡的客服体验。我们致力于在规模上提升客服质量，使企业能够提供人们喜爱的即时、主动、个性化且无缝的体验。
Ada 是一个 AI 转型平台和合作伙伴，结合战略专长与强大的 AI 代理管理技术，加速企业的 AI 成熟度，使其保持领先。通过 Ada，83% 的客户对话——还在持续增长——通过自动化轻松解决，让团队有更多时间，公司有更多资源专注于增长，客户有更多时间关注对他们最重要的事情。
Ada 成立于 2016 年，是一家加拿大公司，已为 Square、YETI、IPSY 和 [Monday.com](http://monday.com/) 等领先品牌提供了超过 55 亿次互动，节省了数百万小时的人工努力。Ada 获得了来自 Accel、Bessemer、FirstMark、Spark 和 Version One Ventures 等顶级投资机构超过 2.5 亿美元的资金支持，是客服领域 AI 管理和应用的先驱。
在 Ada，我们认为成长是每个个人主人翁成长的反映。这就是为什么我们的价值观根植于推动进步和持续改进。如果你有抱负并渴望成长，Ada 可能就是适合你的地方。
了解更多请访问 [www.ada.cx](http://www.ada.cx)。
#### 岗位介绍
我们正在寻找一位合作伙伴销售总监，作为 Ada 共售引擎的核心，将合作转化为收入。你将成为销售与合作伙伴关系之间的纽带——与销售代表（AE）紧密合作，挖掘并加速交易，帮助合作伙伴将 Ada 引入他们的对话中，并制定决定我们下一步重点发展的生态系统策略。这是一个既让人兴奋地完成本周的单个交易，又能够构建驱动未来二十年增长的联合 GTM 计划的角色。
##### 我们希望你具备
- 7 年以上合作伙伴相关经验，最好是在 B2B SaaS 领域
- 在建立和执行共售策略方面有成功经验，有可衡量和可归因的销售渠道和收入记录
- 有 CRM 和合作伙伴生态系统工具的实际操作经验，如 Salesforce 和 PRM 平台
- 优秀的沟通和赋能能力——能够让合作伙伴和内部销售人员都准备好交易
- 能够在单个交易和生态系统战略层面都能自如运作
- 关系
查看英文原文
#### **About Us**
Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and [Monday.com](http://monday.com/), saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you.
Learn more at [www.ada.cx](http://www.ada.cx).
#### About the Role
We are seeking a Partner Sales Director to sit at the center of Ada's co-sell engine, turning partnerships into revenue. You'll be the connective tissue between Sales and Partnerships — embedding with AEs to source and accelerate deals, arming partners to bring Ada into their conversations, and shaping the ecosystem strategy that decides which partners we double down on next. This is a role for someone who's equally energized closing an individual deal this week and building the joint GTM plan that drives the next twenty.
##### About You
- 7+ years in partnership roles, ideally within B2B SaaS
- Proven track record building and executing co-sell motions with measurable, attributable pipeline and revenue
- Hands-on experience with CRM and partner ecosystem tools, such as Salesforce and PRM platforms
- Excellent communication and enablement skills — able to get both partners and internal sellers deal-ready
- Comfortable operating both in individual deals and at ecosystem strategy level
- Relationship-first mindset, equally effective with external partner reps and internal AEs
- CX, customer support, or AI/automation experience is a plus
##### Outcomes
- Own the co-sell motion with AEs end to end — sourcing, developing, and accelerating partner-influenced deals from first touch to close
- Build and run joint GTM plans, account mapping, and territory planning with priority partners across our primary verticals
- Grow marketplace revenue by accelerating wins through AWS and Microsoft
- Drive net new pipeline growth sourced directly from partners
- Increase the share of closed/won business influenced by partners by advising reps on the right partner to engage, when, and how
- Keep partner-supported deals clean and trackable by maintaining accurate partner notes in Salesforce
- Remove friction in deal registration, pricing, and contracting by working cross-functionally with Deal Desk and Sales Ops
- Shape where Ada invests next by spotting white space in the partner ecosystem and recommending new plays to Partnerships leadership
#### Benefits & Perks
At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer:
##### **Benefits**
- **Unlimited Vacation:** Recharge when you need to.
- **Comprehensive Benefits:** Extended health coverage, dental, vision, travel, and life insurance.
- **Wellness Account:** Empowering you to invest in your overall well-being and lifestyle.
- **Employee & Family Assistance Plan:** Resources to support you and your loved ones.
##### **Perks**
- **Flexible Work Schedule:** Balance your work and personal life.
- **Remote-First, In-Person Friendly:** Options to work from home or at our local hub.
- **Learning & Development Budget:** Invest in your long-term growth goals and skills.
- **Work from Home Budget:** Equipping you with the tools and support for a seamless remote work experience.
- **Access to Cutting-Edge AI Tools:** Work with the best AI tech stack in the industry.
- **Hands-On with LLMs:** Enhance your expertise in leveraging large language models.
- **A Thriving Industry:** Join the forefront of innovation in AI, shaping the future of technology.
The above Benefits and Perks only apply to full-time, permanent employees.
As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking. All hiring decisions are made by our team.
Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.