Zoho 开发分析师
Zoho Dev Analyst
这是一个远程职位。
我们使用 Zoho One 和 Zoho 产品套件。
帮助 businesses 自动化，提高效率和系统性。
我们正在寻找一名负责 Zoho CRM 实施项目的业务分析师。你将主导 Zoho 模块和工作流的设计、规划和实施，推动组织效率的实质性提升。你的主要职责包括与利益相关者协作，明确业务需求，规划新模块和工作流的开发，实施改进，并进行全面的培训。我们寻求一位具备扎实商业洞察力、强大沟通能力和技术能力的人才，以胜任这一动态角色。
主要职责
- 与利益相关者协作，在 Zoho 中设计和实施业务流程
- 通过提供估算、更新和利益相关者沟通来管理项目
- 配置原生 Zoho 模块并自定义 Creator 应用模块
- 参与配置与自定义决策
- 评估现有的 Zoho 流程和模块，推荐改进区域
- 确保 Zoho 平台的最佳性能
- 管理 Zoho 角色、配置文件、共享规则、工作流和组
- 构建自定义报告和仪表盘
- 提供终端用户培训和支持
- 执行维护任务，包括诊断测试、数据清理和备份
- 记录流程，包括错误报告和版本说明
我们考虑的候选人：
1. 有在 Zoho 或类似 CRM 系统中实施的经验
2. 理解业务流程，并具备通过 IT 解决方案改进流程的能力
3. 技术背景达到以下水平：
4. 网络应用的基本原理
5. 数据库构建原则
6. 基本编程原则（以便正确地为开发者分配任务）Deluge
7. API 和集成的一般原则
8. 优秀的沟通技巧
要求
必备/最低资格
- 计算机科学学士学位或 3 年以上相关经验
- 3 - 5 年 CRM 管理员经验（优先考虑 Zoho One）
- 3 - 5 年项目管理经验
- CRM 自定义编程经验（优先考虑 Deluge 语言）
- CRM 自定义的专家知识（优先考虑 Zoho Creator）
- API 集成原则的知识
- 有性能管理经验
查看英文原文
This is a remote position.
We work with Zoho One and the Zoho suite of products.
Helping businesses to automate, become more efficient and systematic.
We are looking for a Business Analyst for Zoho CRM implementation projects.You will lead the design, planning, and implementation of Zoho modules and workflows, driving tangible improvements in our organizational efficiency. Your key responsibilities will involve collaborating with stakeholders to discern business needs, planning the development of new modules and workflows, implementing enhancements, and conducting comprehensive training sessions. We are seeking an individual with a blend of robust business acumen, strong communication skills, and technical prowess to excel in this dynamic role.
Primary Responsibilities
- Collaborating With Stakeholders to Design and Implement Business Processes in Zoho
- Managing Projects by Providing Estimates, Updates, and Stakeholder Communication
- Configuring Native Zoho Modules and Customizing Creator App Modules
- Participating in Configuration Versus Customization Decisions
- Evaluating Existing Zoho Processes and Modules, Recommending Areas for Improvement
- Ensuring Optimal Performance of the Zoho Platform
- Managing Zoho Roles, Profiles, Sharing Rules, Workflows and Groups
- Building Custom Reports and Dashboards
- Providing End-User Training and Support
- Performing Maintenance Tasks, Including Diagnostic Tests, Data Sanitization and Backups
- Documenting Processes, Including Error Reports and Release Notes
We are considering candidates:
1. With experience in Zoho or similar CRM systems implementing
2. With an understanding of business processes and skills in improving processes with the help of IT solutions
3. Technical background at the level of understanding:
4. The principles of web applications
5. Principles of database construction
6. Basic programming principles (for correct tasking of developers) Deluge
7. Principles of APIs and integrations in general
8. Excellent communications skills
Requirements
Required/Minimum Qualifications
- A Bachelor's Degree in Computer Science or 3+ Years of Related Experience
- 3 - 5 Years of Experience as a CRM Administrator (Zoho One Preferred)
- 3 - 5 Years of Project Management Experience
- Experience in CRM Customization Programming (Deluge Language Preferred)
- Expert Knowledge of CRM Customization (Zoho Creator Preferred)
- Knowledge of API Integration Principals
- Experience in Performing CRM Upgrades, Managing Profiles, Allocating Roles and Managing Access (Zoho One Preferred)
- Ability to Provide Training and End-User Support
1.Collect requirements, describe and decompose them
2. Recommend improvements to customers regarding their processes
3. Configure the system using the admin panel, and where programming is required, set tasks for the developer, monitor and test the result
4. Upload historical data to the system
5.Train users, create video instructions
Benefits
This is a full-time, located in the continental United States and Hawaii, and includes benefits package, with paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.
Originally posted on Himalayas