财务助理, 会说中文
Finance Assistant, Mandarin Speaking
Spreetail 帮助品牌在全球范围内提升其电商市场份额,同时降低运营成本。了解我们如何打造历史上增长最快的电商公司之一:www.spreetail.com
Spreetail 的平台服务团队会将仓储、履约、货运及其他运营成本计费给客户品牌,其中许多品牌位于中国。我们正在寻找一位注重细节、具备双语能力的财务助理,负责这些账户的周度计费流程;从多个系统中提取数据,整理成清晰准确的电子表格,与合同条款核对,并确保发票按时准确地发送给客户。
这是一个需要亲力亲为、处理大量数据且要求高准确率的职位。你将是发票送达客户前的最后一道防线,因此对数字敏锐以及对异常情况有直觉判断是必不可少的。由于该板块的客户多为中文品牌,必须具备流利的普通话沟通能力,以便直接与客户沟通并顺利解决疑问。
你将如何取得成功:
- 为平台服务客户制作详细的发票,并附上符合合同条款的支持文件。
- 每周从多个系统和团队(外发、运营、仓储)中提取计费和成本数据,并整合成逻辑清晰、结构合理的格式。
- 在文件和发票进入下一步之前,检查每个计费文件和发票的公式准确性、内部一致性以及与合同的一致性,包括对任何异常情况的最终核查。
- 提交计费文件和发票以获得内部审批,然后将已批准的发票直接发送给客户。
- 与内部和外部相关方就发票计算、查询和合同条款进行沟通。与平台服务客户经理紧密合作,调查并解决客户的计费问题。直接用普通话与中文客户联系人沟通,明确计费细节并解决问题。
哪些经验将帮助你在该职位上取得成功:
- 高度聪明、勤奋、注重细节,能够胜任在资金流动前的最终审核工作。能够在严格、不可更改的截止日期内工作。
- 能够自信地与各种内部和外部相关方协作。
- 具有处理大量数据的经验,数据来源多样。有创建发票或其他面向客户的财务文件的经验。了解损益表(P&L)的结构。
查看英文原文
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.
Spreetail's Platform Services team bills warehousing, fulfilment, freight, and other operational costs to our customer brands, many of which are based in China. We are looking for a detail-obsessed, bilingual Finance Assistant to own the weekly billing cycle for these accounts; pulling data from multiple systems, building it into clean, accurate spreadsheets, checking it against contract terms, and getting invoices approved and out the door to customers on time, every time.
This is a hands-on, high-volume, high-accuracy role. You will be the last line of defence before an invoice reaches a customer, so a sharp eye for numbers and an instinct for when something “looks off” are essential. Because our customers in this segment are Chinese brands, fluency in Mandarin is required to communicate with them directly and resolve queries smoothly.
How you will achieve success:
- Produce detailed invoices for Platform Services customers, with supporting documentation in line with contracted terms.
- Pull billing and cost data from multiple systems and teams (Outbound, Operations, Warehouse) each week and consolidate it into a sensible, well-organised format.
- Check every billing file and invoice for formula accuracy, internal consistency, and alignment with the contract before it moves forward, including a final sense check for anything that looks unusual.
- Submit billing files and invoices for internal approval, then issue approved invoices directly to customers.
- Liaise with internal and external stakeholders on invoice calculations, queries, and contract terms.Work closely with Platform Services account managers to investigate and resolve customer billing queries.Communicate directly with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.
What experiences will help you in this role:
- Highly intelligent, diligent, and detail-obsessed, comfortable being the final check before money moves.Able to work to tight, non-negotiable deadlines.
- Confident working with a variety of internal and external stakeholders.
- Experience working with high volumes of data across multiple sources.Experience creating invoices or other customer-facing financial documents.Understanding of a P&L and how billing feeds into it.
- Highly proficient in MS Excel (formulas, lookups, and large data sets).
- Fluent in English and Mandarin, spoken and written, to a business standard. Able to work UK hours (8:15–17:15)
This is a remote position and requires candidates to have an available work-from-home setup
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system
- You are required to provide your own dual monitors
A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.
Originally posted on Himalayas