HealthTech客户 #1 | 患者倡导者
HealthTech Client #1 | Patient Advocate
为HealthTech客户#1，SD Solutions正在寻找一位富有同情心且尽职的患者倡导者，帮助患者应对医疗体系的复杂性。
SD Solutions是一家全球运营的招聘公司。请联系我们将了解更多关于我们提供的福利信息。
职责包括告知患者其财务选项、回应患者和客户的查询、将符合条件的患者纳入财务援助计划，并协调免费药物和援助付款的发放。要成为一名成功的患者倡导者，您应具备高度的同理心，热衷于患者的福祉，有实现既定目标的动力，并渴望了解更多关于医疗领域的知识。
职责：
- 将患者注册到慈善援助项目中。
- 有效管理注册后的相关工作，如提交索赔或订购药物。
- 审核患者注册信息的准确性和完整性。
- 对患者援助被拒的情况进行升级和申诉。
- 订购、接收并记录药物订单。
- 及时协调药物配送至指定药房。
- 始终为患者和客户提供卓越的客户服务。
- 向患者提供他们做出医疗财务决策所需的信息。
- 发现改进Atlas产品和服务的机会。
要求：
- 在高绩效、高责任环境中具有实际经验。
- 必须有在医疗领域工作的实际经验。
- 高中毕业或同等学历。
- 强大的倾听和沟通能力。
- 英语书面和口头表达能力优秀。
- 熟练的计算机技能。
- 注重细节。
- 能够提供情感支持和同理心。
- 对患者的福祉充满热情。
- 通过标准的背景调查和药物检测。
- 根据医疗系统的要求完成医疗审查（包括疫苗要求）。
- 远程职位需要一个无干扰的办公环境，该环境需符合HIPAA规定，并且能专业地代表Atlas。
互联网服务要求：
- 由有线或光纤供应商提供的互联网接入
- 不允许使用DSL、卫星和无线宽带；但在紧急情况下，如果出现网络中断，可以使用您的移动热点。
- 最小上传速度为2 Mbps。
- 最小下载速度为5 Mbps。
- 保持不间断的互联网连接
查看英文原文
On behalf of HealthTech Client #1, SD Solutions is looking for a compassionate and dedicated Patient Advocate to help patients navigate the complexities of the healthcare system.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, and coordinating the delivery of free medications and assistance payments. To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, be driven to achieve set goals, and have a desire to learn more about the healthcare field.
Responsibilities:
- Enroll patients in philanthropic aid programs.
- Effectively manage post-enrollment work such as submitting claims or ordering medications.
- Reviewing patient enrollments for accuracy and completeness.
- Escalate and appeal patient assistance denials.
- Order, receive, and log medication orders.
- Coordinate medication deliveries to the designated pharmacy timely.
- Always provide exceptional customer service to both the patient and client.
- Provide patients with information they need to make informed financial decisions about their healthcare.
- Identify opportunities to improve Atlas products and services.
Requirements:
- Proven experience in a high-performance, high accountability environment.
- Hands-on experience working in healthcare is a must.
- High-school diploma or equivalent.
- Strong listening and communication skills.
- Excellent written and verbal communication skills in English.
- Proficient computer skills.
- Attention to detail.
- Ability to offer emotional support and empathy.
- Have passion for the well-being of patients.
- Pass standard background check and drug screen.
- Complete medical clearance per health system requirements (includes vaccination mandates).
- Remote positions require a distraction free office environment that is HIPAA compliant where Atlas is professionally represented.
Internet Service Requirements:
- Internet access provided by a cable or fiber provider
- DSL, satellite, and wireless broadband is NOT permitted; however, in an emergency, if there is an internet outage, your mobile hot spot can be used.
- Minimum upload speed of 2 mbps.
- Minimum download speed of 5 mbps.
- Maintaining an uninterrupted internet connection is a requirement of the Work From Home position. You may be asked to upgrade your existing service or switch providers to meet the job requirements.
Modem & Router Requirements:
Our technology department has determined that modem/router combinations (sometimes referred to as a multi-port modem or gateway) often cause connection problems with company issued phones that can prevent connection. You may need to add a router into your network that meets the following guidelines:
- Ethernet ports wired for gigabit speed connections
- Availability of at least two (2) Ethernet connections to the internet source is required (for your PC and phone).
- Your modem or router must either be in the same room as your workspace, or you must have an Ethernet cord long enough to reach your workspace to meet this requirement. Working wirelessly is prohibited.
About the company:
HealthTech Client #1 is dedicated to helping patients navigate the complexities of the healthcare system with ease and confidence. Our mission is to connect individuals with the financial assistance programs and resources they need to access essential medical care. By combining compassionate support with efficient processes, we ensure that patients receive the medications and services they require without unnecessary stress.
Our team works closely with healthcare providers, pharmacies, and financial aid programs to streamline assistance and improve patient outcomes. With a commitment to excellence and patient advocacy, we strive to make healthcare more accessible for everyone.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Originally posted on Himalayas