Call Center Representative
每次令人难忘的冒险都从预订开始！在 Camis,我们支持北美各地的公园预订技术，帮助数百万人将旅行计划转化为不可遗忘的户外体验。每天，我们的团队致力于一个目标：让更多的人出去玩，享受那些让人们一生记忆的公园和娱乐场所。我们正在寻找友好的，客户专注的预订代理商来成为这些经历背后的声音。无论你回答问题，引导客户通过预订过程或帮助解决问题，你会真正改变帮助人们走出并创造下一场冒险。加入一个支持团队，你将获得宝贵的客户服务经验，享受灵活的安排和露营优惠，并在组织内有机会成长。你会做什么 ·帮助客户预订和账户查询 ·提供友好，专业的客户服務 ·在支持呼叫时导航多个系统 ·有效地准确解决问题 我们正在寻找什么 ·强大的沟通和客户服务技能 ·使用计算机和学习新软件 ·友好，职业和可靠 ·至少1年客户服务体验 ·电话中心的经验是资产位置详细信息 从家工作 （仅为密歇根居民）📅合同日期：2026年12月30日至2027年10月31日 兼职，每周15-30小时由于调用量波动。培训要求 ·指导：星期四，2026年12 月 30 日·培训时间表：·周一 - 2027年1月4日 - 2027 年1月8日 - 金曜2027年1월8日 - 8:30点 - 5:00点 EST ·周二 - 11日1月11日 - 8点30分 - 5:00分 EST · 全场出席是强制性的。可用性要求我们的联系中心在7点00分 - 10:00点 EST,每周7天运营。申请人必须有灵活的时间表，包括：·晚上 ·周末 ·假期期间 由于业务需求，员工预计将可在7月和8月第一周内工作最多的计划时间。在这个期间通常不能获得免费时间要求。
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Every memorable adventure starts with a reservation!
At Camis, we power the technology behind park reservations across North America, helping millions of people turn travel plans into unforgettable outdoor experiences. Every day, our team works toward one goal: getting more people outdoors and enjoying the parks and recreation spaces that make memories last a lifetime.
We're looking for friendly, customer-focused Reservation Agents to be the voice behind those experiences. Whether you're answering questions, guiding customers through the booking process, or helping solve a problem, you'll make a real difference in helping people get outside and create their next adventure.
Join a supportive team where you’ll gain valuable customer service experience, enjoy flexible scheduling and camping perks, and have opportunities to grow within the organization.
What You'll Do
- Assist customers with reservations and account inquiries
- Provide friendly, professional customer service
- Navigate multiple systems while supporting callers
- Resolve questions efficiently and accurately
What We're Looking For
- Strong communication and customer service skills
- Comfortable using computers and learning new software
- Friendly, professional, and dependable
- Minimum 1 year of customer service experience
- Call Center experience is an asset
Position Details
📍 Work From Home (Michigan residents only)
📅 Contract Dates: December 30, 2026 - October 31, 2027
⏰ Part-Time, 15-30 hours per week due to fluctuating call volumes.
Training Requirements
- Orientation: Thursday, December 30, 2026
- Training Schedule:
- Week 1 - Monday, January 4, 2027 - Friday, January 8, 2027 - 8:30AM - 5:00PM EST
- Week 2 - Monday, January 11, 2027 - 8:30AM - 5:00PM EST
- Full attendance is mandatory.
Availability Requirements
Our contact center operates 7:00 AM - 10:00 PM EST, 7 days per week. Applicants must be available to work a flexible schedule, including:
- Evenings
- Weekends
- Holidays during the contract period
This position is not suitable for candidates seeking daytime-only, fixed Monday-Friday schedules, or those who require extended time off during the peak summer season.
Please note: There are peak periods during our busy season when time-off requests may be limited. Due to business needs, employees are expected to be available to work their maximum scheduled hours throughout July and the first week of August. Time-off requests during this period generally cannot be accommodated.
Diversity & Inclusion
Camis is committed to creating an inclusive workplace where employees feel respected, valued, and empowered. We welcome applications from individuals of all backgrounds and experiences and believe diversity strengthens our team.
Salary: $16.50/hourOriginally posted on Himalayas