客户管理经理
Manager - Account Management
客户经理负责维护和拓展现有客户/业务领域的业务，同时通过建立新的客户关系来寻找新的机会。
他们负责获取并保持长期关键客户，深入了解客户需求。与战略客户建立牢固的关系，识别客户的需求，并将其与公司的专业能力相结合，创造互利价值。他们与多个交付团队合作，提升客户满意度。目标是推动业务的可持续性和增长，与客户组织实现长期成功。
Originally posted on Himalayas
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Account Managers are responsible for maintaining and expanding business with existing customers/ business areas whilst scouting for new opportunities via building new customer relationships.
They are responsible for obtaining and maintaining long-term key customers by comprehending their requirements. They build strong relationships with strategic customers, identify customer needs and map them with the company’s expertise to generate mutual value. They work with multiple delivery teams to enhance customer satisfaction. The goal is to drive sustainability and growth of our business to achieve long-term success with client organizations.
Originally posted on Himalayas