预约调度员
Appointment Scheduler
这是一个远程职位。
关于我们
Red River Toyota 是位于阿肯色州 Wynne 的领先汽车经销商，以提供卓越的客户体验和营造协作、团队导向的工作环境而著称。我们正在寻找一名远程预约协调员，负责协调和管理车辆销售、试驾和维修预约。该职位仅对居住在美国的候选人开放，您可以在家工作，协助客户处理预约需求。
职责：
- 为销售、试驾和服务安排预约并确认。
- 通过电话、电子邮件和聊天回复客户咨询。
- 在系统中维护和更新预约记录。
- 发送提醒和跟进信息以减少取消情况。
- 与经销商员工协调，优化排程效率。
- 提供优质的客户服务，确保积极的体验。
- 遵守公司政策和保密指南。
要求
- 高中毕业或同等学历。
- 有客户服务、排程或行政支持经验者优先。
- 具备良好的沟通和组织能力。
- 能够多任务处理并管理大量预约。
- 熟练使用排程软件和 CRM 工具。
- 具备可靠的互联网连接和安静的工作空间。
福利
- 有竞争力的时薪。
- 灵活的远程工作时间。
- 养老金
- 视力保险
- 医疗保险
- 寿险
- 牙科保险
最初发布于 Himalayas
查看英文原文
This is a remote position.
About Us
Red River Toyota is a leading automotive dealership in Wynne, Arkansas, recognized for delivering exceptional customer experiences and fostering a collaborative, team-oriented workplace.We’re looking for a Remote Appointment Scheduler to coordinate and manage customer appointments for vehicle sales, test drives, and service visits. This position is only open to candidates residing in the United States and allows you to work from home while assisting customers with their scheduling needs.Responsibilities:
- Schedule and confirm appointments for sales, test drives, and service.
- Respond to customer inquiries via phone, email, and chat.
- Maintain and update appointment records in the system.
- Send reminders and follow-ups to reduce cancellations.
- Coordinate with dealership staff to optimize scheduling efficiency.
- Provide exceptional customer service to ensure a positive experience.
- Adhere to company policies and confidentiality guidelines.
- .
Requirements
- High school diploma or equivalent.
- Prior experience in customer service, scheduling, or administrative support preferred.
- Strong communication and organizational skills.
- Ability to multitask and manage a high volume of appointments.
- Proficiency in scheduling software and CRM tools.
- Reliable internet connection and a quiet workspace.
Benefits
- Competitive hourly pay.
- Flexible remote work schedule.
- Retirement
- Vision Insurance
- Medical Insurance
- Life Insurance
- Dental Insurance
Originally posted on Himalayas