公共部门客户经理（DWP）
Public Sector Account Executive (DWP)
Elastic，搜索AI公司，让每个人都能实时利用所有数据找到所需答案，释放企业和个人的潜力。Elastic搜索AI平台被超过50%的财富500强企业使用，将搜索的精准性与AI的智能相结合，使每个人都能加速实现关键成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic基于云的完整解决方案，用于搜索、安全和可观测性，帮助组织实现AI的承诺。
我们的公共部门客户经理充满好奇心、活力，并乐于解决政府最复杂的问题。他们跨部门建立并培养战略关系，带来以客户为中心的想法和解决方案，帮助组织挖掘数据价值，加强安全并为公民提供更好的数字服务。
此职位需要那些以影响力和使命成果为动力的人，能够应对复杂环境，并热衷于通过数据帮助政府机构做出更好决策。我们的客户经理兼具商业驱动力和求知欲，与技术领导者、政策负责人和运营团队紧密合作，发现Elastic搜索AI、可观测性和安全能力可以产生实际成果的机会。
你将负责的工作
- 通过系统化的多渠道、多触点方法主动生成和开发销售线索。
- 作为猎手，在各部门和机构中寻找新机会，并与高级领导和技术人员建立关系。
- 引导结构化的探索对话，了解政府机构的使命需求、数据挑战和运营重点。
- 在搜索AI、可观测性和安全领域展示Elastic的能力，帮助各部门提升数字服务、加强安全态势并挖掘数据价值。
- 与解决方案架构师、合作伙伴和客户成功团队密切合作，制定应对复杂公共部门挑战的策略。
- 通过战略性地切入并扩展的方式扩大Elastic在客户中的影响力，识别新的用例和机会。
- 维护准确的销售线索管理和预测
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Our Public Sector Account Executives thrive on curiosity, energy, and the challenge of solving some of government’s most complex problems. They build and cultivate strategic relationships across departments, bringing customer-centric ideas and solutions that help organisations unlock the value of their data while strengthening security and delivering better digital services to citizens.
This role requires individuals who are motivated by impact and mission outcomes, capable of navigating complex environments, and passionate about helping government organisations make better decisions through data. Our Account Executives combine commercial drive with intellectual curiosity, working closely with technical leaders, policy owners, and operational teams to identify opportunities where Elastic’s Search AI, Observability, and Security capabilities can deliver meaningful outcomes.
What You Will Be Doing
- Proactively generate and develop pipeline through a disciplined multi-channel, multi-touch prospecting approach.
- Act as a hunter, identifying new opportunities across departments and agencies and building relationships with both senior leaders and technical practitioners.
- Lead structured discovery conversations to understand mission needs, data challenges, and operational priorities within government organisations.
- Position Elastic’s capabilities across Search AI, Observability, and Security to help departments improve digital services, strengthen security posture, and unlock the value of their data.
- Work closely with solutions architects, partners, and customer success teams to develop strategies that address complex public sector challenges.
- Expand Elastic’s footprint within accounts through strategic land-and-expand motions, identifying new use cases and opportunities.
- Maintain accurate pipeline management and forecasting within Salesforce.
- Collaborate across Elastic teams to ensure we deliver meaningful outcomes for customers and grow our presence across government.
What We Are Looking For
- 3 years + Experience selling into the UK Public Sector, ideally with exposure to central government departments, with a focus on the DWP.
- A hunter mentality with strong energy, resilience, and drive to build pipeline and create new opportunities.
- Curiosity and creativity in tackling complex government challenges involving data, security, and digital transformation.
- Strong business and technical curiosity, with the ability to engage both senior stakeholders and technical practitioners.
- A collaborative mindset with the ability to work effectively across distributed teams.
- A structured and disciplined approach to sales, combined with the ability to think creatively and challenge conventional approaches.
- The motivation to succeed in a fast-moving, ambitious environment.
Elastic is a highly distributed company that values diverse perspectives, collaboration, and open thinking. We believe technology can help transform organisations and improve outcomes for society, and we’re looking for individuals who share that belief. (edited)
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### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
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