Operational Excellence Readiness Coach-Bilingual (Spanish/English)
在实施领导的领导下，OpEx 准备教练负责为 QAD Redzone 客户提供辅导和执行指导。该职位为客户提供了 QAD Redzon 培训，测试和配置的第一印象。这一职位对于客户和 QAD Redzona 在实施的前8周期间取得成功至关重要。这个职位是全日制，免费，远程工作，每年需要从星期一到星期五旅行。英语和西班牙语双语语言是高度优先的。责任 · 提供 QAD Redzore 客户有必要的教学以确保他们为连接团队的教练做好准备。· 在培训前，在项目管理阶段结束时进行现场访问。·确保信号是有线的，视觉工厂安装和准备好。·执行初步软件培训并支持客户实践团队广泛传播 QAD Redzone 知识。·简单地提供有关关键产品，参与者以及相关风险的总结给内部 QAD Redzona 团队。·配置和设置 QAD Redzones 软件以匹配制造业务客户端生产过程。·确保制造数据完整，包括所有相关信息，但不限于产品，设备信息，产品运行率。· 掌握食品，饮料和 PG 行业的地板店环境，工作流程和工艺的充分知识。· 在"现实生活"日期之前采取措施支持和培养客户信心。· 监控并通过确保从厂内自动化信号 （图片或机器周期）回到软件中并为商场团队提供准确的实时数据来确保质量控制。·了解和监测任何可能导致延迟或不满意项目的项目结果的关键项目或风险点的路径升级过程。· 为管理人员，领导者和商场用户提供初步 QAD Redzone 训练。· 其他任务如指定的。· 熟练使用总体设备效率 (OEE) 和其组件来推动生产成果和不断改善制造环境 （最好是食品饮料制造）. · 在动态环境中有效地规划，组织和运作的能力，满足内部团队和客户的多种需求。· 保持强关系的能力。
查看英文原文
Under the leadership of the Implementation Lead, the OpEx Readiness Coach is responsible for providing QAD Redzone customers with coaching and implementation guidance. This position provides customers with the first impression of QAD Redzone training, testing and configuration. This position is critical to customer and QAD Redzone success during the first 8 weeks of implementation.
This position is Full-time, Exempt, Remote and required to travel Monday-Friday, 42 weeks per year.
Bilingual in English and Spanish is highly preferred.
Responsibilities
- Provides QAD Redzone customers with coaching needed to ensure they are ready for the Connected Teams Coaching.
- Conducts onsite visits at the end of the project management phase before coaching.
- Ensures signals are wired and visual factory is installed and ready.
- Performs initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge widely.
- Facilitates out brief and provides the internal QAD Redzone team with summaries on key outputs, players, and any risks associated.
- Configure and set up QAD Redzone software to match the production process at the manufacturing client site.
- Ensure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information, product run rates.
- Possess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industries.
- Take steps to support and foster client confidence before the “go-live” date.
- Monitor and provide quality control by ensuring automation signals from the plant (photoeyes or machine cycles) come back to the software and provide accurate, real-time data to QAD Redzone for the benefit of the shop floor team.
- Understand and monitor escalation processes for any critical path items or risk points that could result in a delay or unsatisfactory project result.
- Provide initial QAD Redzone training for management, leads, and shop floor users.
- Other duties as assigned.
- Fluency in Spanish and English preferred
- Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement in a manufacturing environment (preferrably food and beverage manufacturing).
- Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients.
- Ability to maintain strong relationships with clients as well as internal teams.
- Strong written and verbal communication skills.
- Sound judgment and excellent assessment skills
- Ability to prioritize tasks to meet critical path deadlines.
- Advanced knowledge of MS Office (Word, Excel, Outlook, Power Point)
- Proficient communicating technical networking, wireless, and software requirements.
- Programmable Logic Controller (PLC) experience and familiarity is a plus, but not required.
Education/Experience
- BA or BS – Relevant fields of study can include and are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management.
- One Year of experience working in direct hands-on manufacturing-previous roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager, preferably within the food and beverage industry.
Compensation Package:
- Base pay range: $90,000-115,000 USD Annual (12 Months) base salary + bonus plan
- Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
- U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.
About QAD and QAD Redzone:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.
QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Redzone helps manufacturers make more product for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.
With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.
Originally posted on Himalayas