人力资源综合专员
Human Resource Generalist
职位描述：人力资源综合专员
地点：印度任何地方（远程办公）
Vocally 是一家总部位于温哥华的加拿大初创公司，致力于在中小企业（SMB）领域实现语音流程的民主化。我们正在以前所未有的方式和场所推动代理增强和语音自动化。我们正在寻找一名人力资源综合专员加入我们的团队，与创始人和高级管理团队紧密合作，指导一家有全球抱负的年轻初创公司的人力资源战略。
人力资源综合专员的职责包括领导和指导人力资源部门的日常职能，包括招聘、面试员工、管理员工薪酬、福利、休假，并执行公司政策和实践。该职位将作为我们价值观和文化的倡导者。这将是公司首个全职人力资源职位，随着公司的发展，你将有机会组建自己的团队。
职责/工作内容：
- 与管理层合作，理解并执行组织的人力资源和人才战略，特别是与当前和未来人才需求、招聘、保留和继任计划相关的内容。
- 在出现复杂、专业和敏感的问题和情况时，为人力资源助理、管理人员和其他员工提供支持和指导；可能需要在微妙的情况下执行常规任务，如提供合理的便利措施、调查不当行为的指控以及解雇。
- 管理人才招聘流程，可能包括招聘、面试和雇佣合格的求职者，尤其是管理岗位、豁免岗位和专业岗位；与部门经理合作，了解职位所需的技能和能力。
- 分析薪酬和福利趋势；研究并提出具有竞争力的基本薪资和激励薪酬方案，以确保组织在其运营地区吸引和留住顶尖人才。
- 制定学习和发展计划和举措，为员工提供内部发展机会。
- 监督员工纪律会议、解雇和调查。
- 确保遵守联邦、州和地方法律法规及推荐的最佳实践；审查政策和实践以保持合规性。
- 保持对人力资源领域趋势、最佳实践、法规变化和新技术的了解。
查看英文原文
Job Description: Human Resource Generalist
Location: Anywhere in INDIA (Remote)
Vocally is a proudly Canadian startup based out of Vancouver and is on a mission to democratize voice processes in the SMB segment. Ushering in agent augmentation and Voice automation in ways and places not imagined before. We are looking for an HR Generalist to join our team, who can work closely with the founders and senior leadership team to guide the HR strategy for a young startup with global ambitions.
The role of Human Resource Generalist involves leading and directing the routine functions of the Human Resources (HR) department including hiring, interviewing staff, administering pay, benefits, leaves, and enforcing company policies and practices. The role will be the torch bearer for our values and culture. This will be the first full time HR role in the company and you will have the chance to build your team as we grow.
Duties/Responsibilities:
- Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Provides support and guidance to HR associates, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
- Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent in the geographies it operates in.
- Creates learning and development programs and initiatives that provide internal development opportunities for employees.
- Oversees employee disciplinary meetings, terminations, and investigations.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Develop HR initiatives based on the business needs and actively contribute to the firm's business objectives.
- Drive initiatives on Employee Engagement & Retention
- HR Analytics
- Performs other HR related duties as assigned.
Desired Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations in India and Canada.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
- Ability to learn / curious about new territories when it comes to HR systems, processes and industry benchmarks.
Vocally is a globally decentralized organization with team members working remotely across the world. You can work from the comfort of your home as long as you have conducive work environment and the maturity to handle remote work. We are driven by our objectives. We believe in supporting our team with both work and life – so you could flex your hours provided that objectives are met. You will be working closely with leaders of international caliber dealing with International customers / clients. Vocally has plans to aggressively expand its client base and you could grow with it too.
Education and Experience:
- Bachelor’s degree (or relevant verifiable experience) in Human Resources, Business Administration, or related field required.
- A minimum of three years of human resource management experience required.
- Domain knowledge of Call Centers, IT / Software Services / Development and experience in hiring relevant skill sets will be an added advantage.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to attend calls as per time-zones Vocally is operational in.
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Originally posted on Himalayas