产品设计总监
Director, Product Design
### 关于该职位
Cyberhaven 正在打造 Flow，这是一个统一的数据安全平台，涵盖人类数据安全、代理数据安全以及数据安全态势管理。使用它的用户包括安全分析师、内部风险调查人员和数据保护负责人——这些专家在时间压力下进行高要求的工作，并且全天候使用我们的产品。而且越来越多的情况下，他们并非独自工作：AI 代理正在成为企业内部以及我们产品中的参与者，这意味着我们现在设计的体验必须同时服务于进行判断的人类和执行工作的代理。
我们正在寻找一位产品设计总监，领导我们的设计团队并掌控 Flow 的使用体验。您将设定该平台的体验愿景，定义下一代安全工作（部分由人类完成，部分由代理完成）的交互模式，并带领使这一切成为现实的设计师和研究人员。
您将领导一个小型但才华横溢的设计团队，并直接与首席产品官、产品管理、工程和客户体验团队合作。您将在决定路线图和范围的会议中担任设计方面的声音。这是一个需要亲力亲为的领导职位：您将提升团队的专业水平并培养您的团队，同时仍能贴近工作，对我们应该构建什么拥有独立的观点。
### 您将负责
- 负责 Flow、HDS、ADS 和 DSPM 的端到端产品设计体验，从分析师的日常流程到平台作为一个整体产品而非三个独立产品的整合方式。
- 定义平台的下一代体验愿景，包括人类和 AI 代理如何在其中协作：代理辅助调查、人在回路中的决策、可解释性，以及让安全专业人员信任并覆盖自动化工作的交互模式。
- 领导、指导并发展产品设计师团队，提升工艺标准、批评能力以及设计决策的论证和辩护方式。
- 负责用户体验研究职能，确保团队的工作基于客户访谈、可用性测试、支持和需求反馈信号以及产品仪表盘数据，而不是内部意见。
- 从每个主要项目的最早阶段就与产品管理和工程团队合作，塑造问题定义和范围，而不是已经做出的风格化决策。
- 构建并持续演进设计系统和模式，使不断壮大的工程团队能够高效地进行开发。
查看英文原文
### About the role
Cyberhaven is building Flow, a unified data security platform spanning Human Data Security, Agentic Data Security, and Data Security Posture Management. The people who use it are security analysts, insider-risk investigators, and data protection leaders — experts doing demanding work under time pressure, who live in our product all day. And increasingly they are not working alone: AI agents are becoming actors inside the enterprise and inside our product, which means the experience we design now has to serve both the human doing the judging and the agent doing the work.
We are looking for a Director of Product Design to lead our design team and own what Flow feels like to use. You will set the experience vision for the platform, define the interaction patterns for a generation of security work that is part human and part agentic, and lead the designers and researchers who make it real.
You will lead a small, talented team of designers and will partner directly with the CPO, product management, engineering, and customer experience, and you will operate as the design voice in the rooms where the roadmap and scope get decided. This is a hands-on leadership role: you will raise the craft bar and grow your team, and still be close enough to the work to have an independent point of view about what we should build.
### What you'll do
- Own the end-to-end product design experience across Flow, HDS, ADS, and DSPM from the analyst’s daily workflow to how the platform holds together as one product rather than three.
- Define the next-generation experience vision for the platform, including how humans and AI agents work together inside it: agent-assisted investigation, human-in-the-loop decisions, explainability, and the interaction patterns that let a security professional trust and override automated work.
- Lead, coach, and grow a team of product designers, and raise the standard for craft, critique, and how design decisions are argued and defended.
- Own the UX research function and make sure the team’s work is grounded in evidence customer interviews, usability testing, support and RFE signal, and product instrumentation rather than internal opinion.
- Partner with product management and engineering from the earliest stage of every major initiative, shaping the problem definition and scope rather than styling decisions that have already been made.
- Build and evolve the design system and the patterns that let a growing engineering organization ship a consistent experience at speed.
- Establish how design measures itself usability benchmarks, task success, time to resolution for core analyst workflows, adoption of new surfaces, support deflection and report against it.
- Drive the experience work behind platform migration, making sure the move to Flow is something customers want rather than something they endure.
- Represent the customer’s experience in executive forums roadmap reviews, business reviews, and planning with a clear and honest read on where the product stands.
### Who you are
- 10+ years in product design, including 4+ years leading and developing designers, with a portfolio of shipped work you can walk through end to end.
- Worked in cybersecurity, or designed for security operations, insider risk, or data protection teams.
- You have set an experience vision for a complex product and then delivered against it not just a concept deck, but patterns and surfaces that shipped and held up.
- Experienced with complex, expert-user enterprise software tools where the user is a professional doing demanding work, not a consumer. Security, IT operations, observability, data infrastructure, or similar domains.
- You have designed AI-powered or agentic product experiences and have a real point of view on trust, transparency, control, and what happens when the model is wrong.
- Strong systems thinker: you can hold a platform-level information architecture in your head, and you build design systems that make teams faster instead of slowing them down.
- You value and use research. You know how to run the function, ask the right questions of it, and act on what comes back.
- An exceptional communicator and influencer. You can tell a room of executives something they do not want to hear, ground it in the customer’s reality, and leave with a decision.
- A people leader first. You develop designers, give direct feedback, and build a team that does its best work.
- You operate with urgency and judgment in a fast-moving environment, and you are comfortable making progress before every input is in hand.
- Located in the US (SF Bay Area preferred).
- Led design through a major platform migration or the consolidation of several products into one.
- Experience building a design function hiring, leveling, process, and the operating rhythm not just running one that already existed.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
**AI Tools Disclosure:** As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
_Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._