网络管理员（网络+桌面支持）
Network Administrator (Network + Desktop Support)
制造行业
地点：德克萨斯州达拉斯，美国
网络管理员（网络+桌面支持）— 达拉斯，TX
类型：全职（W2）
地点：远程，优先德克萨斯州
出差：每季度需前往达拉斯一次
简介
我们正在寻找一名网络管理员，具备扎实的网络管理实际操作经验，同时兼具桌面支持/终端用户支持能力。该职位将负责维护和提升组织的网络和核心基础设施，同时为内部用户提供高质量的技术支持。理想的候选人能够跨技术栈进行故障排除，包括广域网/虚拟私人网络（WAN/VPN）和云网络（包括Cato Cloud）、虚拟化（VMware）以及终端设备问题。
职责
网络与基础设施
- 管理、监控和排查局域网/广域网、路由、交换、虚拟私人网络（VPN）、域名系统（DNS）/动态主机设置协议（DHCP）和无线网络环境。
- 支持和管理Cato Cloud（例如连接性、策略、安全控制、故障排查、用户/站点上线）。
- 维护网络安全性最佳实践（补丁管理、访问控制、网络分段和事件响应支持）。
- 与内部团队及供应商/互联网服务提供商（ISP）合作解决连接性和性能问题。
- 记录网络拓扑、配置、标准和操作手册。
虚拟化与系统
- 支持VMware环境（例如 ESXi/vCenter 操作、虚拟机部署、性能监控、备份协调）。
- 协助完成一般基础设施任务（服务器、存储、备份、终端设备管理等）。
- 参与维护窗口、升级和持续改进计划。
桌面/终端用户支持
- 为 Windows/macOS 终端设备和常见生产力工具提供二级/三级桌面支持。
- 排查硬件/软件问题、用户访问、打印机和会议/会议室技术问题。
- 管理入职/离职的技朮任务（账户、设备、访问权限、安全基线）。
- 保持良好的客户服务、清晰的沟通和及时的工单更新。
要求
- 具有结合网络管理和桌面/终端用户支持的实际工作经验。
- 具有 VMWare（vSphere/ESXi/vCenter）和 Cato Cloud 的实际操作经验。
- 具有使用工单系统、文档和 ITIL 风格流程的经验。
- 具有通用基础设施/网络认证（优先考虑）
详情最初发布于 Himalayas
查看英文原文
Category: Manufacturing
Location: Dallas Texas United States
Network Administrator (Network + Desktop Support) — Dallas, TX
Type:Full-time (W2)
Location: Remote, Texas preferred
Travel: Expect to travel to Dallas once a quarter
Overview
We are seeking aNetwork Administratorwith strong hands-on experience innetwork administrationcombined withdesktop support / end-user support. This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (includingCato Cloud) to virtualization (VMware) and endpoint issues.
Responsibilities
Network & Infrastructure
- Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
- Support and manageCato Cloud(e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).
- Maintain network security best practices (patching, access control, segmentation, and incident response support).
- Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.
- Document network topology, configurations, standards, and runbooks.
Virtualization & Systems
- SupportVMwareenvironments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).
- Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
- Participate in maintenance windows, upgrades, and continuous improvement initiatives.
Desktop / End-User Support
- Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.
- Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.
- Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).
- Maintain strong customer service, clear communication, and timely ticket updates.
Requirements
- Solidexperience combiningnetwork administrationanddesktop/end-user support.
- Hands-on experience withVMware(vSphere/ESXi/vCenter) and Cato Cloud
- Experience working with ticketing systems, documentation, and ITIL-style practices.
- General infrastructure / networking certifications (preferred)
DetailsOriginally posted on Himalayas