产品设计经理(远程,加拿大,美国)
Manager, Product Design (Remote, CA, US, USA_519431)
Job ID: 294575
Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
你的安全对我们很重要
所有官方的Sephora美国招聘邮件将来自@sephora.com邮箱。我们永远不会通过短信进行面试,要求你下载不熟悉的软件,或通过邮件、电话或短信请求你的SSN或银行信息等敏感个人信息。了解更多关于Sephora的信息,请访问我们的官方网站 inside-sephora.com,并在 join.sephora.com 搜索经验证的美国职位。
成为美丽的一部分
在Sephora,美丽意味着被看到、被重视和被赋予权力,无论是个人还是集体。它意味着与他人建立深厚的联系,庆祝多样性与包容性,释放你的潜力,并每天做出改变。我们共同属于一个美丽的事物。
你在Sephora的角色:准备好开启一段职业焕新之旅了吗?作为产品设计经理,你将领导一支充满活力的团队,塑造美妆零售体验的未来。你将负责一个广泛且相互关联的产品组合——涵盖客户发现、交易、获得支持以及信任我们处理其信息的各个时刻,覆盖线上线下体验。你将领导AI驱动和自主体验的设计,识别AI可以显著提升客户旅程的机会,包括发现、个性化推荐、产品教育、美妆建议,以及数字与线下体验之间的无缝连接。你将有机会帮助定义我们的团队如何使用AI——从加速发现和原型设计到打造更加个性化和直观的客户体验。你的领导力将激励设计师团队,并推动Sephora数字触点的战略方向,为我们的平台提供卓越且创新的客户体验。
你将负责:
- 在广泛的多领域产品组合中进行领导,设定方向并在门店、客户服务、营销技术和账户信任与安全之间保持一致的以客户为中心的体验。
- 通过带领团队进行问题解决和创意会议,倡导设计思维和创新,确保用户研究是构建有吸引力解决方案的关键部分。
- 倡导设计团队对AI的审慎采用,将新兴的AI能力转化为实际应用。
查看英文原文
Job ID: 294575
Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Your safety matters to us
All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.
Belong to Something Beautiful
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Your Role at Sephora: Ready for a career glow up? As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio — spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You’ll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. You’ll have the opportunity to help define how our teams use AI—from accelerating discovery and prototyping to shaping more personalized and intuitive client experiences. Your leadership will inspire a team of designers and drive the strategic direction of Sephora's digital touchpoints, delivering exceptional and innovative client experiences across our platforms.
What You’ll Do:
- Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.
- Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.
- Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.
- Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.
- Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.
What You’ll Bring:
- 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.
- Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.
- Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.
- Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.
- Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.
- A bachelor’s degree in design, a related field, or equivalent experience.
What You’ll Get:
The annual base salary range for this position is $160,470.00 - $198,200.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.
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Caring Community. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.
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Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
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Meaningful Work. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community.
Rewards as Unique as You:
Some benefits have eligibility requirements and may depend on job classification and length of employment.
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Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
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Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
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Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.
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Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.
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Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
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Support. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Join Us and Belong to Something Beautiful
Originally posted on Himalayas