解决方案销售主管
Solution Sales Executive
公司简介
一切始于2004年阳光明媚的美国加利福尼亚州圣地亚哥，一位有远见的工程师Fred Luddy看到了改变我们工作方式的潜力。如今，ServiceNow已成为全球市场领导者，为超过8100家客户提供创新的AI增强技术，其中包括85%的财富500强®企业。我们智能的基于云的平台无缝连接人员、系统和流程，使组织能够找到更聪明、更快、更好的工作方式。但这只是我们旅程的开始。加入我们，共同实现让世界更好地为每个人工作的使命。
职位描述
解决方案销售主管将负责ServiceNow Moveworks AI产品的市场成功。这些产品建立在我们领先的Service Management平台上，创建一个单一的事实来源，使企业流程能够以统一的信息执行。
您在这个职位中将从事的工作：
解决方案销售主管根据参与模式支持特定解决方案领域的策略和解决方案胜利。根据覆盖能力，职责/活动可能因解决方案领域而异。
- 支持区域策略和规划，以提高垂直领域理解、客户用例定位和执行
- 根据区域策略和建议，在账户规划过程中向AE提供输入
- 确保对区域策略和账户规划的建议符合Now Value原则
- 支持客户设想数字化转型的价值，并通过与账户团队、客户和合作伙伴合作来支持战略的制定
- 与SC及专业SC在能力路线图上进行协作，获取反馈和达成一致，并根据参与模式进行团队协作
- 教练AE、ADR、ACE，提供基础的专业解决方案领域知识，以识别专业解决方案机会并帮助管理销售周期
- 根据区域和账户团队的需求定制职责时间分配，并庆祝成功
- 倡导多元化和归属感，为开放和包容的环境做出贡献
任职要求
要在这个职位上取得成功，您需要具备：
- 在利用或批判性思考如何将AI整合到工作流程、决策或问题解决中方面有经验。这可能包括使用AI驱动的工具、自动化工作流、分析AI驱动的见解，或探索AI对职能或行业的影响潜力。
- 5年以上
查看英文原文
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Solution Sales Executive will oversee market success of ServiceNow's Moveworks AI products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
- Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 5+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales/ customer service role
- Understanding of business sales processes
- Traver required: 30-50%
Additional information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.
Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.
Who We Are
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.
Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.
Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.
In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.
By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.
Come join us!
ServiceNowIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Originally posted on Himalayas