同事顾问 - 财务援助
Colleague Consultant - Financial Aid
Strata Information Group (SIG) 是高等教育技术咨询领域的值得信赖的领导者，为高校提供 ERP/SIS 现代化、数字化转型、CRM、网络安全和战略咨询服务。作为高等教育领域长期且深入的合作伙伴，SIG 集成了技术深度、运营洞察力以及以诚信、协作和卓越客户服务为核心的文化。我们的传统建立在实战经验、真诚的关系以及以谦逊和卓越交付价值的承诺之上——这些价值观在我们不断壮大的过程中持续塑造着我们。
职位概述与职责
Strata Information Group (SIG) 正在招聘全职职位：财务援助顾问 – Colleague。作为一名经验丰富的财务援助专业人员，您将利用您在高等教育领域的丰富经验，为我们的广大客户提供战略方向和专业指导。作为顾问，您将支持客户在 Colleague 财务援助模块中的短期及任何长期需求。这个充满活力的职位涉及与关键利益相关者合作，实施 Colleague 最佳实践，支持监管要求，并确保无缝功能以提升客户的财务援助流程。该职位包括出差，以便在需要时为客户提供现场支持。加入我们，共同塑造高等教育的未来！
· 使用 Colleague 提供的文档以及行业最佳实践，引导客户完成 Colleague 财务援助模块的完整实施。
· 利用行业和 SIG 的最佳实践，为客户提供上线后的支持，优化他们的标准工作和流程，充分利用其 Colleague 财务援助模块。
· 为客户提供短期咨询服务，评估其现有流程，并在可能的情况下提供优化建议。
· 在需要/识别的情况下，为客户提供联邦/州监管支持，确保符合美国教育部的要求。
· 在需要/识别的情况下，为客户提供完整的财务援助周期（学年）的最佳实践和支持。
· 如果需要/识别，通过托管服务为客户提供支持，以在特定时间内提供现场支持。
所需资格
· 在高等教育领域有 3-5 年的工作经验
查看英文原文
Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.
Position Summary & Responsibilities
Strata Information Group (SIG) is accepting applications for the full-time role of Financial Aid Consultant – Colleague. As a seasoned financial aid professional, you'll leverage your extensive experience in higher education to provide strategic direction and expert guidance to our vast client base. As a consultant, you will support our client’s short-term as well as any long-term needs identified within Colleague financial aid. This dynamic position involves collaborating with key stakeholders, implementing Colleague best practices, supporting regulatory requirements, and ensuring seamless functionality to enhance financial aid processes of our clients. This role does include travel to provide our clients with onsite support whenever needed. Join us in shaping the future of higher education!
· Lead clients through the full implementation of the Colleague Financial Aid module using Colleague provided documentation along with industry best practices. identified client group with training using Colleague best practices.
· Provide clients with post go live support using industry and SIG best practices to optimize their standard work and processes to make best use of their Colleague financial aid module.
· Provide clients with short-term consulting support to assess their existing processes and provide guidance on optimization wherever possible.
· Provide clients with federal/state regulatory support where needed/identified to ensure compliance with the US Department of Education.
· Provide clients with best practices and support where needed/identified on the full financial aid cycle for an academic year.
Provide clients with support via managed services if needed/identified to provide on the ground support for a defined period.
Required Qualifications
· 3-5 years working within the Higher Education Industry as an experienced and knowledgeable subject matter expert in financial aid.
· 3-5 years of experience actively working within the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency
· Experience in a consulting capacity, focusing on enhancing business processes, creating standard work, and enhancing operating efficiency
· Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university
· Ability to quickly identify and troubleshoot technical and/or functional issues within the Colleague Financial Aid module to mitigate risk and minimize interruptions to the client’s business operations.
· Demonstrated, and exceptional experience communicating effectively across various areas of the business.
· Demonstrated ability to work independently and with a sense of urgency when needed to provide clients with real-time and on-time support.
· Possess a deep understanding of where student financial aid data lives within Colleague to provide clients with support running reports within Colleague, as well as support SIG technical consultants when needed with any report writing outside of Colleague.
· The ability to travel up to 25%
Preferred Qualifications
· Experience managing project-based work.
· Working knowledge of Colleague best practices implemented across various types of institutions within higher education.
· The ability to read and write SQL queries is useful for this role
Pay and Benefits
- The salary range is $90,000 -$120,000
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity employer
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Originally posted on Himalayas