远程福利协调员
Remote Benefits Coordinator
我们是北美地区领先的工会支持补充福利提供商，为超过40,000个工会和协会提供服务。六十余年来，我们专注于为依赖我们项目的工薪家庭提供长期保障和财务安全。
职位概述
我们正在扩大远程团队，寻找积极主动、以服务为导向的个人。在此职位中，你将直接与提出信息请求的工会成员联系，帮助他们了解自己的选择，并引导他们完成简单的注册流程。
职责内容
通过来电和外呼电话与潜在客户建立联系
通过 Zoom 安排并进行虚拟会面
清晰解释福利选项并回答客户问题
完成申请表并确保所有文件准确无误
保持客户记录的条理清晰，提供高标准的服务
参与持续的培训和领导力发展项目
我们寻找的人选
出色的沟通和人际交往能力
积极的态度和专业的处事方式
有客户服务或销售经验者优先，但非必需
适应远程和数字化工作环境
具有团队合作精神，能够有效协作
必须合法授权在美国或加拿大工作
你将获得
通过初始资格期后享受全面的福利包
100%远程职位，无需通勤
适合你生活方式的灵活工作时间
每周支付工资，另有每月绩效奖金
优秀表现者可获得前往坎昆、巴哈马和拉斯维加斯等目的地的激励旅行
清晰的职业发展机会，有快速晋升至领导岗位的路径
最初发布于 Himalayas
查看英文原文
We are a leading provider of union-backed supplemental benefits, supporting over 40,000 unions and associations across North America. For more than six decades, we've focused on delivering long-term protection and financial security to working families who rely on our programs.
Position Overview
We're currently expanding our remote team and looking for motivated, service-driven individuals. In this role, you'll connect directly with union members who have requested information, helping them understand their options and guiding them through a simple enrollment process.
What You'll Do
Connect with prospective clients through inbound and outbound calls
Schedule and conduct virtual appointments via Zoom
Clearly explain benefit options and answer client questions
Complete applications and ensure all documentation is accurate
Maintain organized client records and deliver a high standard of service
Take part in ongoing training and leadership development programs
What We're Looking For
Strong communication and people skills
Positive attitude with a professional approach
Customer service or sales experience is an asset, but not required
Comfortable working in a remote, digital environment
Team-oriented mindset with the ability to collaborate effectively
Must be legally authorized to work in the U.S. or Canada
What You'll Get
Comprehensive benefits package after initial qualification period
100% remote position with no commute
Flexible schedule that fits your lifestyle
Weekly pay with additional monthly performance bonuses
Incentive trips for top performers to destinations like Cancun, the Bahamas, and Las Vegas
Clear advancement opportunities with a fast-track path into leadership
Originally posted on Himalayas