客户经理
Account Manager
职位类别：
销售、市场与产品管理
职位系列：
销售、客户管理与业务发展
职位描述：
该职位将与客户的重点人员建立多层级和跨职能的关系，主要负责实现所有销售目标，包括销量、利润和费用。关键目标是通过执行符合客户需求的产品和服务组合的销售策略，实现最大化的销售盈利和增长。
该职位可远程或混合办公，办公地点为威斯康星州绿湾的总部。混合办公每周最多2天在家办公。对于超过50英里的搬迁，提供搬迁福利。
你将负责：
- 作为销售管理日常执行的一部分，倾听并回应客户的声音。制定并执行确保达成销量、利润率和利润目标的商业计划。在Schreiber内部跨部门合作，开发、修订和实施满足客户需求的项目。全面跟进内外部客户，确保与客户期望一致。负责维护和培养分配的客户，并开拓新客户。具备公司产品和服务的专业知识。在获取结果的方法、技术和评估标准方面具有很强的判断力。积极参与新业务机会或新兴领域的开发。合作伙伴需负责其客户的所有地理区域，可能包括全球客户。
- 制定定价方案以盈利性地推动业务增长。理解并使用风险管理工具以协助利润率管理。为Schreiber内部预测销量和财务表现。负责定价和销售条款的谈判。
- 与所有外部客户部门（质量保证、市场、采购、研发、供应链和食品）建立多层级和跨职能的关系，并相应地与Schreiber对接。将参与并可能领导跨职能项目。在CRM系统中维护客户信息。
- 地区分销商客户管理还包括作为客户总部关系的主要负责人，通常需要与公司采购、品类管理、市场、供应链、质量保证等进行接触。
- 确保Schreiber产品被纳入客户的產品組合中。
查看英文原文
Job Category:
Sales, Marketing & Product ManagementJob Family:
Sales, Account Management & Business DevelopmentJob Description:
This position will develop multi-level and cross-functional relationships with customer’s key personnel and is primarily responsible for achieving all sales objectives, including volume, profit and expense. Key goal is to achieve maximum sales profitability and growth by executing a sales strategy that aligns customer requirements with the correct mix of products and services.
This role can be hired remotely or hybrid from our Home Office in Green Bay, Wisconsin. Hybrid is up to 2 days/week from home. Relocation benefits are available for moves more than 50 miles.
What you’ll do:
- Listen and respond to the voice of the customer as part of the daily execution of sales management. Develop and execute a business plan that ensures the achievement of volume, margin and profit targets. Work cross functionally within Schreiber to develop, revise and implement programs to meet customer requirements. Comprehensive follow through with internal and external customers to assure alignment with customer expectations. Responsible for retaining and cultivating assigned customers and acquiring new customers. Has expert knowledge of company products and services. Exercises strong judgment in methods, techniques, and evaluation criteria for obtaining results. Highly engaged in development of new business opportunities or emerging areas. Partner is responsible for all geographies of their customer(s), which could include Global accounts.
- Develop pricing programs to profitably grow our business. Understand and utilize risk management tools to assist with margin management. Forecast both volume and financial performance for internal Schreiber use. Responsible for negotiations of pricing and terms of sale.
- Develop a multi-level and cross-functional relationship with all external customer departments (QA, Marketing, Purchasing, R&D, Supply Chain, and Culinary) and link into Schreiber accordingly. Will participate and potentially lead cross-functional projects. Maintain customer information in the CRM system.
- Regional Distributor customer management includes additional accountability for being the primary owner of relationship with customer headquarters. This typically includes engagement with corporate sourcing, category management, marketing, supply chain, QA, etc.
- Ensure placement of Schreiber products in customer’s product portfolio.
- Provide timely information necessary to all internal Schreiber departments to meet the external customer’s requests.
- Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met. Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.
What you need to succeed:
- Bachelor's degree in business or related field
- 5 Years of Sales or comparable, with 8+ years preferred.
- The ability to apply leading-edge processes necessary to drive profitable growth for Schreiber Foods
- The effective candidate will also possess excellent communication and organizational skills with an ability to work effectively in a fast paced and dynamic team environment
- Must possess resiliency, financial/business acumen and ability to flex style as needed
- Travel up to 25%
- Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Eligible partners will receive:
- Get not one, but TWO retirement benefits. When you join our employee-owned company, you’ll be part of our Employee Stock Ownership Plan (ESOP) from day one. In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 8% of your earnings – toward your retirement every year. That’s a company contribution of around 16% in retirement savings annually. That’s hard to beat!
- Earn bonus pay. You’ll have an opportunity to earn incentive pay twice a year when we meet our company goals.
- Ready to make a move? Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.
- Childcare costs. Get up to $5,000 annually to help you with the cost of childcare. Monthly contributions toward childcare expenses, including independent babysitters.
- Earn $ for focusing on your health. Depending on your medical plan enrollment, earn $1,200 in your HSA or as a cash payout for prevention activities. Plus, use your $600 lifestyle spending account for reimbursements related to health, fitness, weight management, mental health and social wellness.
- Pursue development that’s relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.
- Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.
- Experience caring like you’ve never experienced it before. We have a program that’s completely organized by and for other partners who need extra help. It’s called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.
Sound like a company you’d like to be a part of? Click Apply.
Need extra assistance with the application process? Contact or call 920-437-7601.
For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Originally posted on Himalayas