ServiceNow认证技术架构师（CTA）
ServiceNow Certified Technical Architect (CTA)
ServiceNow 认证技术架构师（CTA）
地点：远程
雇佣类型：全职
背景审查要求：美国公民身份，并具备获得和维持公共信任级别审查的资格
Inventium.io 正在寻找一位高级 ServiceNow 架构师，以支持一个大规模的联邦 ServiceNow 项目。这是一个完全远程的工作岗位，支持位于华盛顿特区的联邦客户。
我们正在寻找一位经验丰富的 ServiceNow 专业人士，能够将实际的平台知识与强大的架构判断力相结合。你将与技术和业务团队合作，塑造解决方案，指导实施决策，并确保 ServiceNow 平台以安全、可扩展和可持续的方式持续发展。
理想的候选人能够在架构、开发、集成和利益相关者参与等多个领域开展工作，并能将复杂的任务需求转化为实际的技术解决方案。
你将如何产生影响
- 为企业的 ServiceNow 解决方案定义总体技术方法，并指导团队完成实施。
- 将业务需求转化为平台设计、技术模式和实施方案。
- 对新的 ServiceNow 功能、增强功能和自定义应用程序提供架构监督。
- 指导关键平台功能的配置和开发，如 Business Rules、Client Scripts、UI Policies、ACLs、Flow Designer、Script Includes 和系统配置。
- 建立连接 ServiceNow 与外部应用、服务和企业数据源的集成方法。
- 在适当的情况下，使用 REST 和 SOAP 服务、IntegrationHub、中间件和脚本集成技术设计解决方案。
- 建议通过自动化简化流程、减少人工操作并提高运营效率的机会。
- 审查现有的平台流程和技术实现，识别现代化或整合的机会。
- 与客户、产品负责人、开发人员、管理员和项目领导进行技术讨论。
- 评估解决方案选项，帮助团队根据安全性、性能、可扩展性、可维护性、成本和实施风险做出明智的决策。
- 建立技术支持标准和可重用模式，以支持平台的长期可维护性。
- 指导开发人员和管理员遵循 ServiceNow 的设计实践和平台规范。
- 支持平台发布、升级和新功能的实施
查看英文原文
ServiceNow Certified Technical Architect (CTA)
Location: Remote
Employment Type: Full-Time
Clearance Requirement: U.S. Citizenship and eligibility to obtain and maintain a Public Trust clearance
Inventium.io is seeking a Senior ServiceNow Architect to support a large-scale federal ServiceNow program. This is a fully remote role supporting a federal customer in the Washington, DC area.
We are looking for an experienced ServiceNow professional who can combine hands-on platform knowledge with strong architectural judgment. You will work alongside technical and business teams to shape solutions, guide implementation decisions, and ensure the ServiceNow platform continues to evolve in a secure, scalable, and sustainable manner.
The ideal candidate is comfortable working across architecture, development, integration, and stakeholder engagement and can turn complex mission needs into practical technical solutions.
How You Will Make a Difference
- Define the overall technical approach for enterprise ServiceNow solutions and guide teams through implementation.
- Translate business needs into platform designs, technical patterns, and implementation plans.
- Provide architectural oversight for new ServiceNow capabilities, enhancements, and custom applications.
- Guide configuration and development across key platform features such as Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer, Script Includes, and system configuration.
- Establish integration approaches for connecting ServiceNow with external applications, services, and enterprise data sources.
- Design solutions using REST and SOAP services, IntegrationHub, middleware, and scripted integration techniques where appropriate.
- Recommend opportunities to simplify workflows, reduce manual effort, and improve operational efficiency through automation.
- Review existing platform processes and technical implementations and identify opportunities for modernization or consolidation.
- Facilitate technical discussions with customers, product owners, developers, administrators, and project leadership.
- Evaluate solution options and help teams make informed decisions based on security, performance, scalability, supportability, cost, and implementation risk.
- Establish technical standards and reusable patterns that support long-term platform maintainability.
- Guide developers and administrators on ServiceNow design practices and platform conventions.
- Support platform releases, upgrades, new feature adoption, and ongoing technical improvements.
- Review configurations and custom development to confirm they meet architectural and operational expectations.
- Help ensure customizations remain supportable and minimize unnecessary impact to future ServiceNow upgrades.
- Develop solution documentation such as architecture diagrams, interface designs, data models, technical specifications, and implementation guidance.
- Serve as a senior technical advisor to project leadership and the broader ServiceNow delivery team.
Required Qualifications
- 5–7+ years of ServiceNow experience, with significant responsibility for enterprise platform design and implementation.
- Experience supporting or managing ServiceNow solutions within a Federal Government environment.
- Previous experience functioning as a ServiceNow Architect, Technical Architect, Solution Architect, or senior ServiceNow technical lead.
- Broad understanding of ServiceNow platform architecture, development, configuration, security, integrations, and application lifecycle practices.
- Strong hands-on knowledge of ServiceNow capabilities, including:
- Business Rules
- Client Scripts
- UI Policies
- Access Controls and platform security
- Flow Designer and workflow automation
- Script Includes
- Custom applications and modules
- REST and SOAP services
- Enterprise system integrations
- Demonstrated ability to develop technical approaches for integrating ServiceNow with external applications and data sources.
- Knowledge of enterprise application architecture, data design, APIs, integration patterns, and modern software delivery practices.
- Ability to design solutions that are scalable, maintainable, reusable, and aligned with ServiceNow platform standards.
- Experience facilitating technical design discussions and working with stakeholders to refine business needs into implementable solutions.
- Ability to communicate architectural decisions and technical tradeoffs to both technical teams and business stakeholders.
- Strong analytical, documentation, problem-solving, and communication skills.
- Experience providing technical direction or mentoring to ServiceNow developers and administrators.
- U.S. Citizenship required.
- Ability to obtain and maintain a Public Trust clearance.
Required Certification
- ServiceNow Certified Technical Architect (CTA)
Preferred Qualifications
- Additional ServiceNow technical, implementation, or product certifications.
- Experience delivering ServiceNow solutions for federal civilian agencies.
- Familiarity with ServiceNow capabilities such as HRSD, ITSM, CSM, App Engine, IntegrationHub, Service Portal, or Employee Center.
- Experience delivering solutions within Agile development environments and federal system development lifecycle processes.
About Inventium.io
Inventium.io LLC is a technical consulting and software development services company dedicated to protecting and advancing our national defense and scientific capabilities. Based in the Washington, DC area, we rely on innovation to continually advance our employees' skills and provide digital transformation solutions to our customers.
With a proven record of successfully delivering quality services and solutions to multiple federal agencies, our technical competencies include Emerging Technology Solutions, DevSecOps, Cloud Migration, Machine Learning, System Modernization, and Technology Management.
Benefits and Perks
- Employer-paid health benefits (medical, dental, and vision)
- Retirement plan
- Paid time off and federal holidays
- Training and development
- Awards and recognition
- Employee referral program
Inventium.io LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.