高级分析师,项目控制
Senior Analyst, Project Controllership
Guidewire 是 P&C 保险公司信赖的平台,用于高效地开展业务、创新和增长。我们结合数字技术、核心系统、分析和 AI,将我们的平台作为云服务交付。全球 40 个国家超过 540 家保险公司,从初创企业到世界上最大、最复杂的公司,都在使用 Guidewire。
作为客户的合作伙伴,我们不断进化以支持他们的成功。我们自豪于在实施方面无与伦比的业绩,拥有 1600 多个成功的项目,由行业内最大的研发团队和合作伙伴生态系统支持。我们的市场提供数百个应用程序,加速集成、本地化和创新。
职位描述
我们正在寻找一位注重细节的高级分析师,负责业务报告与自动化,为我们的专业服务部门提供关键业务支持,推动运营洞察、决策支持和自动化。对 SaaS 领域专业服务有深入的业务理解是必不可少的。该职位通过提供可操作的见解、提高项目可见性并优化预测流程,对于推动运营卓越至关重要。
您将与项目经理、资源管理、业务运营以及销售/财务相关方紧密合作,确保项目绩效和收入预测的准确及时跟踪。理想的候选人不仅具备强大的分析和技术能力,还展现出好奇心、同理心,并真正有兴趣了解业务。我们不需要“只是执行任务的人”——我们需要能够与业务合作、连接各环节并帮助塑造解决方案的人,而不仅仅是构建它。
这是一个理想的角色,适合那些热衷于连接业务运营和自动化的人员,并希望在全球专业服务组织中产生战略影响。
主要职责:
业务洞察与报告
- 作为专业服务领导层的战略合作伙伴,将运营和财务数据转化为可操作的见解,以提升项目执行、资源管理和盈利能力。
- 与相关方合作,了解不断变化的业务需求,并主动提出可扩展的数据/报告解决方案。
- 使用 Google Sheets 和 Apps Script 维护和优化运营仪表盘和报告。
- 推动专业服务 KPI(如项目盈利能力、利用率、确认收入)的采用和持续改进。
查看英文原文
Summary
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.Job Description
We are looking for a detail-oriented Senior Analyst, Business Reporting & Automation to support our Professional Services organization as a key business partner driving operational insights, decision support, and automation. A strong business understanding of Professional Services in a SaaS vertical is essential. This role is critical in driving operational excellence by providing actionable insights, improving project visibility, and optimizing forecasting processes.
You will work closely with Project Managers, Resource Management, Business Operations, and Sales/Finance stakeholders to ensure accurate and timely tracking of project performance and revenue forecasts. The ideal candidate not only brings strong analytical and technical skills but also demonstrates curiosity, empathy, and a genuine interest in understanding the business. We’re not looking for an “order taker” — we need someone who can partner with the business, connect the dots, and help shape the solution, not just build it.
This is an ideal role for someone passionate about bridging business operations and automation, and who wants to drive strategic impact across a global Professional Services organization.
Key Responsibilities:
Business Insights and Reporting
- Act as a strategic partner to Professional Services leadership by translating operational and financial data into actionable insights that drive better project execution, resource management, and profitability.
- Partner with stakeholders to understand evolving business needs and proactively propose scalable data/reporting solutions.
- Maintain and enhance operational dashboards and reports using Google Sheets and Apps Script.
- Drive adoption and continuous improvement of Professional Services KPIs (e.g., project profitability, utilization, recognized revenue).
- Identify project or financial data discrepancies and work with relevant teams to resolve issues.
- Assist in the creation and maintenance of operational documentation and user guides.
Forecasting and Financial Support
- Support revenue forecasting and margin tracking across global services projects.
- Build and maintain financial and sales models to support project forecasting, operational/sales KPIs, conversion rates, utilization rates, lead times, and revenue planning.
- Provide sales support, including bookings-to-revenue metrics and related KPIs analysis.
- Collaborate on process improvements for forecasting accuracy, reporting cadence, and financial data quality.
Automation and Operational Enablement
- Build and manage ETL processes to consolidate and transform data from multiple systems.
- Automate routine reporting tasks to improve efficiency and scalability across operational workflows.
- At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
Required Qualifications
- Bachelor's degree in Business, Finance, Engineering, or a related field.
- 3+ years of experience in Business Operations, FP&A, or Professional Services Operations, preferably in a SaaS environment.
- Proven ability to interpret business needs and develop solutions that drive operational and financial improvements.
- Solid understanding of ETL workflows and data modeling.
- Advanced proficiency in Google Sheets, including Apps Script development and advanced formulas. (SQL as well)
- Strong attention to detail, organizational skills, and data hygiene discipline.
- Strong understanding of services revenue models (e.g., Time and Materials, Fixed Fee, % Complete) and project financial metrics (e.g., project profitability, utilization, revenue recognition).
- Experience working with project financials, revenue tracking, or services P&L metrics.
- Excellent cross-functional communication and problem-solving skills.
- Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement.
Bonus Qualifications (What Sets You Apart)
- MBA or Advanced degree in
- Experience with Certinia (PSA) or ERP systems (e.g., Salesforce SAQL, NetSuite, FinancialForce).
- Experience with ThoughtSpot and Snowflake (SQL and data views).
- Working knowledge of forecasting models, margin planning, or revenue recognition logic.
- Strong business acumen — ability to think beyond the data and understand the “why” behind the numbers.
- Exposure to executive-level reporting and strategic planning processes.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Originally posted on Himalayas