客户服务专员 - 远程办公
Customer Service Specialist - Work From Home
关于我们
我们是全球唯一一家100%工会标签的补充福利提供商，自豪地为全球40,000多个工会和协会提供服务。60多年来，我们专注于为依赖我们获得财务保障和安心感的勤劳家庭提供补充和永久性福利解决方案。
职位概述
我们正在寻找有动力、以服务为导向的个人加入我们的远程团队。您将直接与请求福利信息的工会成员沟通，帮助他们了解自己的选择，并指导他们完成注册流程。
主要职责
- 处理与潜在客户的来电和外拨电话
- 安排并进行虚拟福利说明会
- 向会员介绍可用的项目和保障选项
- 准确完成申请表及相关文件
- 保持高标准的服务和有序的客户记录
- 参与持续的领导力培训和发展
任职要求
- 优秀的沟通和人际交往能力
- 积极、充满活力且专业的态度
- 客户服务或销售经验（优先，但非必需）
- 基础的计算机技能，适应数字工作环境
- 团队合作精神，能够在各层级协作
- 在美国或加拿大合法工作的资格
我们提供的福利
- 初期后享受完整的福利包
- 100%远程工作，无需通勤
- 灵活的安排，适合您的生活方式
- 每周支付工资，加上基于绩效的月度奖金
- 年度激励旅行，目的地包括坎昆、巴哈马和拉斯维加斯，面向表现优异者
- 清晰的职业发展路径，有快速晋升机会
如果您热衷于帮助他人，在支持性的环境中渴望成长，并准备好开启一份提供灵活性、成长和高收入潜力的职业，请立即申请，迈出迈向有意义未来的第一步。
最初发布于 Himalayas
查看英文原文
About Us
We are the worlds only 100% union-label supplemental benefits provider, proudly serving over 40,000 unions and associations worldwide. For more than 60 years, weve specialized in delivering supplemental and permanent benefit solutions to hardworking families who depend on us for financial protection and peace of mind.
Position Overview
Were seeking motivated, service-oriented individuals to join our remote team. Youll work directly with union members who have requested benefits informationhelping them understand their options and guiding them through the enrollment process.
Key Responsibilities
- Manage inbound and outbound calls with prospective clients
- Schedule and conduct virtual benefits presentations
- Educate members on available programs and coverage options
- Accurately complete applications and related documentation
- Maintain high service standards and organized client records
- Participate in ongoing leadership training and development
Qualifications
- Excellent communication and interpersonal skills
- Positive, energetic, and professional attitude
- Customer service or sales experience (preferred, not required)
- Basic computer skills and comfort in a digital work environment
- Team player with the ability to collaborate at all levels
- Legally authorized to work in the U.S. or Canada
What We Offer
- Full benefits package after initial period
- 100% remote work no commuting required
- Flexible scheduling to fit your lifestyle
- Weekly pay plus performance-based monthly bonuses
- Annual incentive trips to destinations like Cancun, the Bahamas, and Las Vegas for top performers
- Clear career growth paths with fast-track promotion opportunities
If you're passionate about helping others, eager to grow in a supportive environment, and ready for a career that offers flexibility, growth, and high earning potential apply today and take the first step toward a meaningful future.
Originally posted on Himalayas