客户经理(奥斯汀)
Account Executive (Austin)
为美容、健康和自我护理行业提供人工智能驱动的操作系统
关于Fresha
Fresha是全球美容、健康和自我护理行业的AI驱动操作系统,连接并赋能从美发沙龙和理发店到水疗中心、医疗美容诊所、健身工作室和健康机构的各类业务。
Fresha已获得全球数百万消费者和企业的信赖。目前全球有140,000多家企业以及450,000多名发型师和专业人士使用Fresha,至今已处理超过10亿次预约。
公司总部位于英国伦敦,在北美、欧洲、中东及非洲(EMEA)和亚太地区(APAC)设有15个全球办公室。
Fresha让消费者可以通过其市场平台发现、预订并支付美容和健康服务,而美容和健康企业及专业人士则使用一体化平台,通过直观的业务软件和金融科技解决方案管理整个运营流程。
Fresha的生态系统为商家提供一切所需,以无缝运行业务,包括预约预订、销售点、客户记录管理、营销自动化、会员体系、美容产品库存和团队管理。
消费者市场通过移动应用和与Instagram、Facebook和Google等主要科技品牌的高级集成,利用在线预订和自动化营销的力量,为合作伙伴企业释放收入潜力。
职位描述
我们正在寻找一位积极进取且具有企业家精神的客户经理加入我们不断壮大的商业团队。
在这个职位上,你将负责完整的销售流程,从潜在客户开发到成交,帮助美容和健康企业通过Fresha平台实现增长。
这是一个高影响力职位,适合在快节奏环境中茁壮成长的人,喜欢从零开始建立关系,并以达成并超越目标为动力。
你将负责:
- 从潜在客户开发到成交,管理高数量的销售管道
- 通过外呼(电话、邮件、上门拜访)和内单线索获取新业务
- 运行高效且定制化的演示,清晰传达价值
- 快速成交交易,同时保持高质量的客户体验
- 理解中小企业痛点,并将Fresha定位为增长解决方案
- 与企业主和决策者建立信任
- 持续超额完成月度目标和活动指标
- 维护干净的管道管理和CRM中的准确预测
- 分享市场洞察
查看英文原文
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
The Role
We’re looking for a driven and entrepreneurial Account Executive to join our growing commercial team.
In this role, you’ll be responsible for owning the full sales cycle, from prospecting through to closing, helping beauty and wellness businesses unlock growth through Fresha’s platform.
This is a high-impact role suited to someone who thrives in a fast-paced environment, enjoys building relationships from scratch, and is motivated by hitting and exceeding targets.
What You'll Do
- Own a high-volume sales pipeline from prospecting through to close
- Generate new business through outbound (calls, email, walk-ins) and inbound leads
- Run efficient, tailored demos that clearly communicate value
- Close deals quickly while maintaining a high-quality customer experience
- Understand SMB pain points and position Fresha as a growth solution
- Build trust with business owners and decision-makers
- Consistently exceed monthly targets and activity metrics
- Maintain clean pipeline management and accurate forecasting in CRM
- Share market insights to help refine messaging and product direction
This list is not exhaustive and there may be other activities you are required to deliver.
What We're Looking For
- 2+ years of experience in SMB sales, business development, or account executive roles
- Proven ability to hit or exceed quota in a high-velocity environment
- Strong prospecting and closing skills (you’re comfortable owning the full cycle)
- A natural hunter who is also confident running consultative conversations
- Excellent communication skills—especially with small business owners
- Highly organized and able to manage multiple deals at once
- Comfortable in a fast-paced, target-driven environment
Nice to have:
- Experience in SaaS, marketplaces, or payments
- Exposure to beauty, wellness, or local services industries
This Role Is a Great Fit if You
- Enjoy high-activity, high-reward sales environments
- Take ownership of your number and pipeline generation
- Are motivated by closing consistently, not occasionally
- Can balance speed with quality in customer conversations
- You're competitive. You keep score and you want to win, but you also lift the people around you
- You have a growth mindset. You want feedback, you act on it, and you get better every week
- You're a self-starter. You don't need to be managed, you need to be supported and given room to perform
- You're curious, ask great questions, and genuinely want to understand the businesses you're selling to
- You're excited about being early.
Joining a rapidly scaling team means you'll have real influence on how we build and what we become.
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen Call - Video-call with a member from the Talent Team (30m)
- Skills & Experience - Virtual interview with one of our commercial leaders (45m)
- Culture Fit - Video-call with the General Manager (30m)
- Presentation - Interview with the Commercial leadership team (60m)
We aim to finalize the entire interview process and deliver feedback within 2 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
Benefits
• Work-life balance: 25 days of flexible leave that we encourage you to take.
• Retirement: 401K with up to 3% match.
• Insurance: Medical, up to 80% employer contribution.
• Additional Perks: Wellness products/services Perkbox.
• Dental, Vision, and life insurance.
• Free Counseling.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Originally posted on Himalayas