医疗助理，会越南语
Medical Assistant, Vietnamese-Speaking
医疗助理
医疗助理是Welby Health远程生理监测项目的关键成员，负责支持高质量、技术驱动的患者护理。在此职位中，您将利用Welby Health的平台监测生命体征，强化护理计划，并提供有助于提高依从性和参与度的患者教育。
作为Welby Health的医疗助理，您将与注册护士、医生及跨职能团队密切合作，确保及时随访、无缝的护理协调和卓越的患者体验。此外，您还将向患者及其家属展示Welby Health创新的医疗模式，帮助他们理解我们的解决方案如何支持长期健康管理，同时赋能他们积极参与到自己的护理中。
主要职责
- 在Welby Health平台上监测和审查患者的生命体征和评估结果
- 协助护理经理执行和维护个性化的护理计划
- 按照内部协议和监管标准准确完整地记录患者互动
- 与医护人员和内部团队协调，协助完成随访任务和运营需求
- 作为患者和医护人员之间的联络人，帮助患者理解医嘱，保持参与并遵守护理计划
- 通过电话和安全消息传递进行患者教育、日常指导和一般支持
- 帮助患者管理慢性疾病并建立可持续的健康习惯
所需资格
- 持有有效的医疗助理（MA）认证，且在有效期内
- 具有大约2至5年的医疗外科或居家护理领域的直接患者护理经验
- 具备越南语的口语和书面表达能力
- 出色的书面和口头沟通能力
- 能够在远程、技术驱动的环境中独立工作
- 强大的组织能力，注重细节并能跟进
优先考虑的资格
- 具有病例管理、慢性病管理和/或远程医疗经验
- 具备双语或多语能力
- 熟悉远程生理监测、电子医疗记录（EMR）或电子健康记录（EHR）系统以及患者参与工具
查看英文原文
Medical Assistant
The Medical Assistant is a key contributor to Welby Health’s remote physiological monitoring program, supporting the delivery of high-quality, technology-enabled patient care. In this position, you will leverage Welby Health’s platform to monitor vitals, reinforce care plans, and provide patient education that strengthens adherence and engagement.
As a Medical Assistant at Welby Health, you will work in close collaboration with registered nurses, physicians, and cross-functional teams to ensure timely follow-up, seamless care coordination, and an excellent patient experience. Furthermore, you will represent Welby Health’s innovative healthcare model to patients and their families, helping them understand how our solutions support long-term health management while empowering them to take an active role in their care.
Key Responsibilities
- Monitor and review patient vitals and assessments within Welby Health’s platform
- Support care managers in executing and maintaining individualized care plans
- Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
- Coordinate with providers and internal teams to facilitate follow-up tasks and operational needs
- Serve as a liaison between patients and providers to help patients understand instructions, stay engaged, and adhere to their care plan
- Deliver patient education, routine guidance, and general support via telephone and secure messaging
- Empower patients to manage chronic conditions and build sustainable health habits
Required Qualifications
- Active and valid medical assistant (MA) certification in good standing
- Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
- Verbal and written proficiency in Vietnamese
- Exceptional written and verbal communication skills
- Ability to work independently in a remote, technology-enabled environment
- Strong organizational skills with attention to detail and follow-through
Preferred Qualifications
- Experience in case management, chronic care management, and/or telehealth
- Bilingual or multilingual proficiency
- Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools
About Us
Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. Our mission is to advance patient outcomes by integrating efficient care coordination, data-driven insights, and enhanced communication across the care continuum. Through a technology-enabled, clinically grounded service model, we partner with physicians and health systems to deliver scalable solutions that improve quality of care, increase practice efficiency, and empower patients to live healthier lives.
Equal Employer Opportunity
Welby Health, Inc. is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, or disability. We provide reasonable accommodations for applicants and employees in alignment with their needs related to disability, mental health, or religious practices.
Salary: $20 – $28 / hourOriginally posted on Himalayas