招聘协调员
Recruiting Coordinator
## **公司简介**
Deepgram 是支撑新兴千亿美元语音 AI 经济的领先平台,提供实时 API 用于语音转文本(STT)、文本转语音(TTS),并可大规模构建生产级语音代理。超过 20 万名开发者和 1300 多家机构使用“由 Deepgram 提供支持”的语音服务,包括 Twilio、Cloudflare、Sierra、Decagon、Vapi、Daily、Cresta、Granola 和 Jack in the Box。Deepgram 的语音原生基础模型通过云 API 或自托管及本地软件访问,具有无与伦比的准确性、低延迟和成本效率。在由领先的全球投资者和战略合作伙伴主导的最新 C 轮融资支持下,Deepgram 已处理超过 5 万年的音频,并转录了超过 1 万亿个单词。世界上没有哪家公司比 Deepgram 更了解语音。
## **公司运营节奏**
在 Deepgram,我们期望具备 AI 优先的思维模式——AI 的使用和熟悉程度不是可选项,而是我们运作、创新和衡量绩效的核心。
每一位在 Deepgram 工作的员工都应积极使用和试验先进的 AI 工具,甚至将它们融入日常工作中。我们衡量 AI 应用的效果,以及对最新 AI 能力的持续、创造性使用是这里成功的关键。候选人应能够快速接受新模型和新模式,将 AI 整合到自己的工作流程中,并不断推动这些技术的边界。
此外,我们以 AI 的速度前进。变化迅速,你可以期待你的日常工作也会同样快速地演变。如果你不热衷于实验、适应、随机应变和不断学习,或者你寻求的是高度规范化的传统 9 到 5 工作,那么这可能不是适合你的职位。
**团队简介**
Deepgram 只有依靠那些快速构建、从第一性原理思考的人才能赢得语音 AI 的竞赛,而人才团队就是我们找到这些人的方式。你将加入一个招聘团队,支持各个职能的招聘工作:工程、研究、产品、市场推广和一般管理。作为招聘协调员,你将负责每个面试循环背后的运营引擎。你将让每位候选人的体验变得快速、清晰且人性化,并通过自动化繁琐的工作,让团队把时间花在人员而不是日历上。
**主要目标**
- 在候选人晋级后 2 个业务日内安排面试循环
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## **Company Overview**
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
## **Company Operating Rhythm**
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
**Team Overview**
Deepgram can only win the voice AI race with people who build fast and think from first principles, and the Talent team is how we find them. You'd join a team of recruiters supporting hiring across every function: engineering, research, product, go-to-market, and G&A. As Recruiting Coordinator, you'd run the operational engine behind every interview loop. You'd make each candidate's experience fast, clear, and human, and you'd automate the busywork so the team spends its time on people instead of calendars.
**Key Goals**
- Schedule interview loops within 2 business days of candidate advancement across all functions, with **90%+ SLA attainment**
- Reduce average time-to-schedule by **25%** by using AI and automation to streamline recurring coordination tasks
- Maintain **98%+ accuracy** in Ashby across candidate stages, feedback, and dispositions to ensure reliable pipeline reporting
- Achieve **90%+ interview feedback submission within 24 hours** through proactive nudges and interviewer follow-up
- Deliver a seamless candidate experience across onsite interviews, virtual loops, and travel logistics
- Identify recurring friction in the hiring process and recommend **2–3 actionable process improvements per quarter**, with at least **1 implemented or piloted each quarter**
**Minimum Skills, Knowledge & Capabilities**
- Manages many moving pieces (calendars, time zones, stakeholders) and keeps each one accurate
- Writes clear, warm candidate communication that builds trust at every stage
- Works AI-native and designs Human+AI workflows for coordination, not occasional AI use
- Builds templates, automations, or systems that remove recurring manual work instead of redoing it every time
- Keeps an ATS clean and reliable, and treats data hygiene as part of the job
- Prioritizes shifting requests with your manager and flags conflicts early
- Handles confidential candidate and interview information with discretion
**Preferred Qualifications** _(nice-to-have, not required)_
- Typically ~1–3 years in recruiting coordination, scheduling, or a similar operations role, or equivalent demonstrated experience
- Hands-on with Ashby or another modern ATS
- Has built an automation or AI-assisted workflow (e.g., Zapier, scripts, LLM prompts) that saved a team real time
- Experience supporting technical or high-volume hiring at a fast-growing company
_**Notice**: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @_ [_deepgram.com_](http://deepgram.com) _email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com._