收入周期专员 II（商业催收）
Revenue Cycle Specialist II (Commercial Collections)
加入一家以卓越著称的机构！Cedars Sinai 连续19年获得国家研究公司（National Research Corporation）的消费者选择奖，因其在洛杉矶提供最高质量的医疗服务。我们提供优秀的福利包，包括医疗保险、带薪休假和403(b)退休计划。加入我们！了解为什么《美国新闻与世界报道》（U.S. News & World Report）将我们列为全美最佳医院之一。
你在这个职位中的工作内容：
在一般监督下，遵循既定的流程、政策和指南，为患者财务服务部门提供商业收款支持，执行可能包括审查和重新提交第三方付款人的索赔、执行账户跟进活动、更新账户信息等职责。此级别的职位需要在专业职能方面有高级知识，并全面理解收入周期。任职者能够独立工作，具备出色的客户服务、分析和优先处理技能，能够理解、解释和说明付款人合同以及CSMC的账单和收款政策和实践。任职者可能协助其他团队成员。该职位可能会接受其他收入周期职能的交叉培训，并提供后备支持。收入周期专家II：
- 参加部门会议，并向管理层提供改进建议。遵守口头和书面指示以实现预期结果。
- 遵守部门的文档标准并正确使用活动代码。准确填写字段数据。保持可接受的速度和准确性。
- 有效监控分配的工作队列和工作量，确保及时准确地解决账户问题。主动处理问题并将其上报给主管。
- 展现高标准的专业精神、责任感、问责制和道德行为。
- 根据原因代码及时准确地处理收到的信件。
- 确保账户信息完整准确。
- 遵守付款时间表协议，并在需要时协助其他团队成员解决账户问题。
- 展示对 Cedars-Sinai 核心患者会计系统和/或部门特定系统的详细知识，并能有效地使用它们。
*批准远程办公的州：亚利桑那州、加利福尼亚州、科罗拉多州、佛罗里达州、佐治亚州、明尼苏达州、内华达州、俄勒冈州、德克萨斯州*
查看英文原文
Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We provide an outstanding benefit package that includes healthcare, paid time off and a 403(b). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.
What you will be doing in this role:
Under general supervision and following established practices, policies, and guidelines, provides commercial collections support to Patient Financial Services, performing duties which may include reviewing and resubmitting claims to third party payors, performing account follow-up activities, updating information on account, etc. Positions at this level require advanced knowledge in specialized functions and a full understanding of the revenue cycle. Incumbents work independently and have strong customer service, analytic and prioritization skills, and can understand, interpret and explain payor contracts and CSMC billing and collections policy and practices. Incumbents may assist other team members. This position may be cross-trained in other revenue cycle functions and provide back-up coverage. The Revenue Cycle Specialist II:
- Participates in department meetings and provides feedback to management on how to improve department processes. Adheres to instructions, verbal and written, to achieve desired results.
- Adheres to documentation standards of the department and properly uses activity codes. Accurately enters data in fields. Maintains acceptable levels of speed and accuracy.
- Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them to supervisor.
- Exemplifies high standards of professionalism, responsibility, accountability, and ethical behavior.
- Processes incoming correspondence, based on reason code, timely and accurately.
- Ensures information on the account is complete and accurate.
- Adheres to payment timeline protocol and assists other team members with resolution of accounts when needed.
- Demonstrates detailed knowledge of Cedars-Sinai core patient accounting systems and/or department specific systems and uses them effectively and efficiently.
*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Originally posted on Himalayas