高级检索运营分析师
Senior Retrieval Operations Analyst
Datavant 是一家被医疗行业信赖的数据协作平台。我们致力于让全球的健康数据更加安全、可访问和可操作,为医疗生态系统中的各类组织提供关键的数据解决方案——包括医疗机构、健康计划公司、研究人员和生命科学公司。从满足单个患者获取病历的需求,到推动医疗领域的 AI 革命,Datavant 的员工正在构建数据如何连接和使用以改善健康的未来。
今天加入 Datavant,你将加入一个充满激情且高度协作的团队,他们致力于在医疗领域创造变革性的影响。
Datavant 的高级检索运营分析师将在优化运营表现和支持组织战略举措方面发挥关键作用。该职位涉及高级数据分析、流程改进,并与跨职能团队合作,以提高效率并支持我们通过数据连接改善医疗的使命。你将:
- 作为指定检索组的库存管理负责人,与运营、客户成功、医疗机构、产品和技术团队合作,主动管理库存健康状况、项目节奏、检索产出率和业务控制指标。
- 通过识别库存风险、进行根本原因分析、制定恢复计划并推动纠正措施来开展运营绩效审查。
- 为区域运营分析师提供运营指导,协调日常优先事项,分配工作,支持工单管理,并确保指定检索组的一致执行。
- 通过报告、仪表盘和趋势分析提供运营洞察,支持领导决策、库存优先级和持续改进。
- 协调跨职能治理,包括库存审查、升级管理、行动项跟踪,并与客户成功团队合作,以对齐运营优先级和客户需求。
- 通过支持手册开发、业务控制指标、运营触发器、报告增强和库存管理框架的发展来推动持续改进计划。
- 主导或支持战略项目和组织倡议
- 完成其他指派的任务。
资格要求:
- 商业管理学士学位
查看英文原文
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
The Senior Retrieval Operations Analyst at Datavant will play a vital role in optimizing operational performance and supporting strategic initiatives within the organization. This position involves advanced data analysis, process improvement, and collaboration with cross-functional teams to enhance efficiency and support our mission of improving healthcare through data connectivity.
You will:
- Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics.
- Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution.
- Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups.
- Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement.
- Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs.
- Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework.
- Lead or support strategic projects and organizational initiatives
- Performing other duties as assigned.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related
- field.
- 2-4 years of experience in operations analysis or a similar role.
- Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar).
- Familiarity with project management principles and methodologies is preferred.
- Strong knowledge of operational metrics and performance measurement.
- Excellent organizational skills and the ability to work independently and as part of a Team.
- Strong communication skills to collaborate and present to all levels of employees
- Possess strong analytical and problem-solving skills to interpret complex data and
- develop actionable insights.
- Be comfortable leading cross-functional discussions and influencing without direct authority.
- Effectively prioritize competing operational needs while maintaining a proactive approach to inventory management.
- Communicate effectively with diverse stakeholders and present information clearly and
- persuasively.
- Drive accountability by following issues through resolution and driving change within the organization.
- Work collaboratively and coach/mentor team members while fostering collaboration and continuous improvement.
- Demonstrate a keen attention to detail and a commitment to delivering high-quality work.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$79,000—$92,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
Originally posted on Himalayas