客户经理, 企业客户-现有业务
Account Executive, Enterprise - Existing Business
从 Fivetran 创立之初到现在,我们的使命始终如一:让数据访问像电力一样简单可靠。通过 Fivetran,客户数据会以规范化的形式到达他们的数据仓库,随时可供查询,无需任何工程或维护工作。我们自豪的是,每天都有越来越多的组织利用我们的技术,真正实现数据驱动。
职位描述
作为专注于现有客户的 Enterprise Account Executive,你将在深化和拓展客户关系、推动增长和长期成功方面发挥关键作用。
这是一份位于美国远程办公的全职职位。
你将负责
- 推动增长:在高潜力企业客户中识别并抓住收入增长机会,实现持续增长。
- 跨部门协作:与技术、产品和市场团队紧密合作,深入了解客户需求,提供定制化、价值驱动的解决方案。
- 主导调研:与现有客户进行深入调研,挖掘更多的使用场景和交叉销售、升级销售的机会。
- 建立关系:与客户组织中的关键利益相关者建立并加强关系,包括高管和技术团队,确保目标一致并保持满意。与合作伙伴建立牢固的关系,促进协作并实现共同成功。
- 战略客户规划:制定并执行以客户满意度、留存和增长为重点的战略客户计划,将客户目标与 Fivetran 的产品和服务对齐。
- 客户代言人:在 Fivetran 内部代表客户发声,倡导客户需求,推动满足市场需求的产品改进。
- 管理销售管道:准确预测增长收入,通过积极管理销售管道保持对业绩的清晰可见。
我们寻找的技能
- 经验:具有企业软件销售经验,有客户扩展和客户管理的出色业绩记录。
- 沟通能力:出色的沟通能力,能够在价值驱动的销售过程中影响、协商并接触多个利益相关者。
- 行业知识:对数据技术领域有深入了解,注重基于解决方案的销售。
- 收入增长:有识别和抓住增长机会的实证能力,推动收入增长。
查看英文原文
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
As an Enterprise Account Executive focused on existing customers, you will play a crucial role in deepening and expanding relationships, driving growth and long-term success.
This is a full-time position based remotely in the US.
What You'll Do
- Drive Growth: Identify and capitalize on revenue expansion opportunities within high-potential enterprise accounts, driving consistent growth.
- Collaborate Cross-Functionally: Work closely with technical, product, and marketing teams to deeply understand customer needs and deliver tailored, value-driven solutions.
- Lead Discovery: Conduct comprehensive discovery sessions with existing customers to uncover additional use cases and opportunities for cross-sell and up-sell initiatives.
- Build Relationships: Cultivate and strengthen relationships with key stakeholders within customer organizations, including C-level executives and technical teams, ensuring alignment and satisfaction. Develop strong relationships with partner organizations to foster collaboration and drive mutual success.
- Strategic Account Planning: Develop and implement strategic account plans focused on customer satisfaction, retention, and growth, aligning customer goals with Fivetran’s offerings.
- Advocate for Customers: Serve as the voice of the customer within Fivetran, advocating for their needs and driving product enhancements that meet market demands.
- Pipeline Management: Accurately forecast expansion revenue and maintain clear visibility into performance through active management of your sales pipeline.
Skills We're Looking For
- Experience: Enterprise software sales experience, with a strong track record in customer expansion and account management.
- Communication: Exceptional communication skills, with the ability to influence, negotiate, and engage multiple stakeholders in a value-driven sales process.
- Industry Knowledge: Extensive knowledge of the data technology landscape, with a focus on solution-based selling.
- Revenue Growth: Proven ability to identify and capitalize on expansion opportunities, driving revenue growth within existing accounts.
- Organization: Exceptional organizational skills, with a focus on building and executing long-term strategic account plans.
- Strategic Vision: A strategic thinker who can articulate customer needs and align them with Fivetran’s offerings.
- Problem Solving: A resilient, proactive problem solver with the ability to overcome challenges creatively.
- Customer-Centric: High energy, enthusiasm, and a customer-first mentality.
- Relationship Building Collaboration: Proven ability to build strong relationships with customers, partners, and internal stakeholders, fostering collaboration to deliver maximum value and ensure alignment with customer objectives
- Technical Background: Experience with data integration, databases, ETL, or business intelligence technologies is a strong plus.
This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$145,024$181,280 USD
OTE (On Target Earning)
$290,048$362,560 USD
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Originally posted on Himalayas