RQ08309 - 业务分析师 - 高级
RQ08309 - Business Analyst - Senior
职责：
为具有多样化业务和技术需求的客户提供全面的I&IT业务分析服务。与业务利益相关者和主题专家互动，通过收集、记录和分析业务需求来理解他们的需求。制定并提供业务分析政策、流程、最佳实践和标准，以在组织内推广全面且一致的业务分析实践。
通用技能：
领导并开展业务分析，以评估客户的业务问题/机会，并以I&IT解决方案可以确定的方式记录业务需求。应用再造概念，通过替代性和成本效益高的服务交付方法促进业务改进。根据项目和项目阶段的不同详细程度，领导并开展业务分析，符合OPS统一项目管理方法、企业架构和审批流程，以及OPS标准系统开发方法。为业务I&IT计划制定策略，准备商业案例和成本效益分析，并进行可行性研究。开发需求收集的健全流程，包括但不限于JAD会议、访谈、原型等。进行业务建模；用例建模；概念和逻辑数据建模；流程和数据流建模；用例调查；业务规则定义和非功能性需求定义。监控进度，解决问题，并定期向I&IT管理层和利益相关者报告。为业务分析评估制定绩效指标和可追溯性矩阵，并进行后续跟进。有制定策略、准备商业案例和成本效益分析的经验。有进行需求收集、开发文档（包括演示文稿和简报）和开展利益相关者参与的经验。熟悉使用计算机辅助软件工程（CASE）工具来记录概念性需求和范围。了解新兴的I&IT趋势和技术。具备出色的分析、解决问题和决策能力；口头和书面沟通能力；人际交往和谈判能力。团队合作能力强，有按时完成任务的记录。
理想技能：
熟悉信息检索工具的使用
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Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysis Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines
Desirable Skills:
Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping Experience in structured, object oriented and agile methodologies for user requirements Experience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsSkillsExperience and Skill Set Requirements
Business Analysis and Technical Skills 25%
- Experience leading and conducting business analysis for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements.
- Experience developing context diagrams, use cases and use case models.
- Experience developing process maps, stakeholder maps and assessments.
- Experience creating systems diagrams
- Experience writing business cases and conducting options analysis
- Experience developing cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
- Experience developing functional and non functional requirements, leading and facilitates in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design, in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or platforms.
- Experience developing performance measures for a projects and lines of business
- Hands-on experience developing effective use cases and user stories
- 1. Business Analysis
- Leads and conducts business analysis both on an ongoing basis and for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements, ensuring alignment with the OPS project management and related methodologies.
- Applies re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches.
- Conducts ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement.
- Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
- Oversees ongoing production support and configuration management.
- Leads and participates in the process for requests for proposals, with a focus on client requirements and evaluation of vendor responses for I&IT business and/or infrastructure solutions.
- Leads and facilitates in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design, in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or platforms.
- Develops performance measures for business analysis evaluation and conducts follow-up assessments to ensure compliance with client cluster and corporate I&IT strategies, policies and priorities.
- Manages the problem identification and resolution activity to ensure timely resolution of production problems.
Experience 25 %
- Experience on a medium sized project as a business analyst or functional consultant
- Extensive experience with Dynamics 365
- Experience Enterprise business architectural concepts in order to ensure that recommended technologies are consistent with OPS standards.
- Experience developing business cases from start to finish
- Experience with the software development life cycle, software design, development and integration, database concepts, user interface design principle, change management, quality assurance, risk management, disaster recovery planning, business continuity planning to develop solutions and/or infrastructure services to satisfy business needs.
- Experience conducting business analysis reviews, recommending options & changes and contingency provisions.
- Experience providing technical leadership, functional business analysis and architecture expertise to project staff, colleagues and clients.
- Service delivery management, portfolio, program/project management and resource management to manage the business analysis to clients and provide recommendations on clients' I&IT business and infrastructure needs.
- All aspects of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis-related technical and business planning.
- I&IT Cluster and corporate policies, directives, guidelines and procedures related to service delivery processes, enterprise business architecture, current trends and technologies relate to business driven IT solutions to provide practical expertise to meet business needs, ensure traceability of business requirements to I&IT solutions and ensure compliance with OPS I&IT policies and standards.
- Clients' policies and programs, business goals and objectives, plans, issues and resources and linkage to understand business needs, identify partnership opportunities and match technology solutions to business requirements and provide advice on application of I&IT.
- Enterprise business architectural concepts in order to ensure that recommended technologies are consistent with OPS standards.
- Software development life cycle, software design, development and integration, database concepts, user interface design principle, change management, quality assurance, risk management, disaster recovery planning, business continuity planning to develop solutions and/or infrastructure services to satisfy business needs.
- Analyzing and problem solving skills to:
- Assess clients' business requirements, identify best technology solutions from among alternatives to ensure clients' expectations are satisfied in the cost effective manner, both for individual issues and longer-term overall requirements.
- Evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources of guidance; identify requirements, develop options and make recommendations on general and specific information architecture and data management issues.
- Planning, coordinating and leading all phases of assigned business analysis, process improvements, architecture or infrastructure projects or services within risk, time and resource constraints to meet client needs.
- Ensuring the quality of business solution recommendations and implementation and ensuring integration with enterprise and cluster standards and directions.
- Conducting business analysis reviews, recommending options & changes and contingency provisions.
- Provides technical leadership, functional business analysis and architecture expertise to project staff, colleagues and clients.
Communication Skills 20%
- Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
- Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
- Ability to communicate designs and development in clear and understandable manner
Must Haves:
- Experience on a medium sized project as a business analyst or functional consultant
- Extensive experience with Dynamics 365
- Experience developing context diagrams, use cases and use case models.
- Experience developing process maps, stakeholder maps and assessments.
- Experience creating systems diagrams
Originally posted on Himalayas