Application Deployment Engineer
公司正在帮助组织连接人员，技术和实时行动来创造更敏捷的运作和更多的人体验。我们是谁？Intradiem 是动态工作力管弦乐领域的领导者。我们通过将人，技术和真实时间数据连接起来来创建服务灵活性，以改善客户体验和支持员工。我们相信自动化应该赋予人类力量，而不是取代他们。我们的平台将实时见解转换为实时行动。通过组织客户服务团队的工作，我们帮助组织打破局，立即适应不断变化的需求，并更有效地运作，而不失去对客户服务至关重要的人性接触。我们如何工作 我们与客户一起解决实际的操作问题。我们的方法是实用的，协同和专注于结果。我们首先倾听，有目的地构建，并在现实世界中创造技术解决方案。我们的文化 我们自豪成为一个以人为首的公司。我们尊重员工，因为伟大的客户体验从支持团队开始。我们快速行动，密切合作，相信最好的想法来自于有权力的人一起工作。我们的价值观我们鼓励员工为帮助改善他们生活和工作的人和社区提供时间和精力。我们遵循三个核心价值观：仆人的心我们相信对他人充足关心以了解他们的问题，并将同事，客户和其他人的需求放在个人目标上。手匠态度我们相信要自豪地做的工作，创造真正解决问题的解决方案 （如果第一次尝试没有成功）,我们会再次试图). 增长思维我们相信进步来自好奇心，开放性和坚持。我们欢迎反，接受变化，并超越舒适区来为自己，团队和客户释放新的潜力。对在亚特兰大顶级工作场所工作的感兴趣？探索 Intradiem 更多开放角色和生活。注意：Intradiet 不使用人工智能 (AI) 或自动决策技术来做出招聘决定。虽然我们使用技术工具记录和转录面试以更好地记 note-taking,所有就业决定从初始简历审查到最终招聘都是 m
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Intradiem is reinventing customer service for everyone by helping organizations connect people, technology, and real-time action to create more agile operations and more human experiences.
Who We Are
Intradiem is the leader in Dynamic Workforce Orchestration. We help organizations create service agility by connecting people, technology, and real-time data to improve customer experiences and support employees. We believe automation should empower humans, not replace them.
What We Do
Our platform turns real-time insights into real-time action. By orchestrating work across customer service teams, we help organizations break down silos, adapt instantly to changing demand, and operate more efficiently without losing the human touch which is essential to customer service.
How We Work
We solve real operational problems alongside our customers. Our approach is practical, collaborative, and focused on outcomes. We listen first, build with purpose, and create technology solutions that work in the real world.
Our Culture
We’re proud to be a people-first company. We treat employees with trust, respect, and flexibility because great customer experiences start with supported teams. We move fast, collaborate closely, and believe the best ideas come from empowered people working together.
Our Values
We encourage our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:
Servant's Heart—We believe in caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
Craftsman's Attitude—We believe in taking pride in the work we do and creating solutions that actually solve the problem at hand (and trying again if the first attempt doesn't do the trick).
Growth Mindset—We believe that progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers.
Curious about what it's like to work at a top Atlanta workplace? Explore more open roles and life at Intradiem.
Note: Intradiem does not use artificial intelligence (AI) or automated decision-making technology to make hiring decisions. While we use technology tools to record and transcribe interviews for better note-taking, all employment decisions—from initial resume review through final hiring—are made by human team members. Applications are reviewed and evaluated by our People Team and hiring managers, ensuring our People-First approach is reflected in every step of our candidate experience.
Your Role
- Collaborate with cross-functional teams to define, plan, and execute application deployment strategies and activities.
- Deploy, configure, and manage applications across development, testing, staging, and production environments.
- Develop and maintain deployment scripts and automation tools to streamline and enhance the efficiency and reliability of deployments.
- Design, build, and maintain infrastructure as code using Terraform, including reusable modules and remote state management, to provision consistent and repeatable environments.
- Monitor and troubleshoot deployment issues, working closely with development and operations teams to identify and resolve complex problems.
- Implement and optimize continuous integration and delivery (CI/CD) pipelines to enable seamless and automated application deployments.
- Conduct comprehensive testing and verification of deployments to ensure accuracy, functionality, and performance.
- Ensure strict compliance with deployment and release management policies, procedures, and best practices.
- Document deployment processes, configurations, and troubleshooting guides for reference and knowledge sharing.
- Stay updated with industry trends and emerging technologies related to application deployment, DevOps practices, and infrastructure automation.
- Drive engineering mindset by designing, implementing, and improving processes and technologies for application deployment.
- Provide technical leadership and mentorship to junior team members, sharing knowledge and promoting best practices.
- Conduct all business in accordance with Intradiem's policies and procedures.
- Perform all other duties as assigned.
Your Background
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 5 years of experience in application deployment, release management, or related roles.
- Strong knowledge of application deployment methodologies, tools, and best practices.
- Extensive experience with scripting and deployment automation in a continuous integration environment.
- Working knowledge of Terraform, including writing and maintaining modules, managing state, and integrating Terraform runs into CI/CD pipelines.
- In-depth understanding of continuous integration practices and cross-platform integration challenges.
- Proficiency in system-level and integration-level testing, with a strong background in quality assurance.
- Experience specifying and implementing testing and production environment infrastructure.
- Demonstrated deployment experience in hosted environments.
- Strong Windows and Linux skills, with a deep understanding of Linux servers and the ability to navigate and troubleshoot effectively.
- RHCSA and RHCE
- Ability and desire to quickly learn new technologies and apply new skills.
- Excellent problem-solving and troubleshooting abilities.
- Strong attention to detail and a commitment to delivering high-quality work.
- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
Work Authorization:Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.
Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Originally posted on Himalayas