项目经理 - 实施
Project Manager - Implementations
我们的使命
Nomi Health 于 2019 年成立，是一家直接面向消费者的医疗公司，拥有一个简单而大胆的使命：重建医疗体系，使其对每个人来说都可及且负担得起。我们通过直接与供应商签订合同和支付费用、深入的数据分析以及便捷的患者护理来降低成本、减少混乱和复杂性，从而重建医疗体系。
我们的贡献
Nomi Health 的 Artemis 使雇主及其顾问能够识别降低开支、提高质量并推动成员结果的机会。Artemis 平台由我们创新的数据引擎驱动，专为提供丰富的洞察力、极高的灵活性和易于使用而设计——这样您就能花更少的时间做出正确的医疗决策，更多的时间采取行动。
你是什么样的人
我们正在寻找一位负责新客户设置和现有客户续约实施阶段的人。这包括规划和协调客户和跨职能运营团队，以支持所有设置和设计方面的内容。该职位将在实施期间作为主要联系人。
你将负责：
- 与相关利益相关者（例如工作范围、业务愿景文档）协商，主导或协助制定项目范围
- 在利益相关者输入的基础上，使用适当的质量管理方法建立/应用质量目标、标准和水平（例如关键绩效指标、范围定义）
- 制定、沟通并实施项目/程序的风险/问题管理计划和策略（例如缓解、避免、转移、接受）
- 沟通并报告项目状态
- 理解正在实施的不同平台和应用程序，以便指导技术项目的设 计、开发、测试和实施
- 快速响应客户的紧急问题，同时能够推动项目完成
- 虚拟管理 1-2 名实施经理团队成员，作为日常问题的升级点，并协助解决问题
- 分析每个客户的具体挑战，确定根本问题并推荐合适的解决方案
- 监督整个项目，对项目的成功或失败负最终责任，特别关注确保整体客户满意度、交付质量和项目的盈利能力
- 审核项目交付成果
查看英文原文
OUR MISSION
Nomi Health was founded in 2019 as a direct healthcare company with a simple yet bold mission: rebuild the healthcare system so it is accessible and affordable for everyone. We are rebuilding the healthcare system by cutting costs, confusion, and complexity through direct contracts and payment with providers, deep data dives, and convenient patient care.
OUR CONTRIBUTION
Artemis by Nomi Health empowers employers and their advisors to identify opportunities to reduce spend, improve quality, and drive outcomes for members. The Artemis Platform is powered by our innovative data engine and built for rich insights, extreme flexibility, and ease of use – so you’re spending less time getting to the right healthcare decisions, and more time acting on them.
WHO YOU ARE
We are looking for someone who would be responsible for leading the implementation phase for new client set-up and existing client renewals as needed. This includes planning and coordinating both client and cross-functional operational teams to support all aspects of setup and design. This position will serve as the main point of contact during the implementation.
What You'll Do:
- Lead or help develop project scope, in consultation with applicable stakeholders (e.g. Statement of Work, Business Vision Document)
- Establish/apply quality objectives, criteria, standards and levels using appropriate quality management methods, with stakeholder input (e.g. key performance indicators, scope definition)
- Develop, communicate and implement program/project risk/issue management plans and strategies (e.g. mitigation, avoidance, transfer, acceptance)
- Communicate and report project status
- Understand different platforms and applications being implemented to be able to direct the design, development, testing, and implementation of a technical project
- Quickly respond to client requests for immediate issues while also being able to drive projects to completion
- Virtually manage 1-2 Implementation Manager team members by serving as an escalation point for day to day questions and to assist with issue resolution
- Analyze each client's specific challenges, determine the underlying problem and recommend proper solutions
- Oversee the overall project, with ultimate responsibility for success or failure of the engagement, specifically focused on ensuring overall client satisfaction and quality of delivery and profitability of the engagement
- Review project deliverables for completeness and appropriateness
- Review risks and mitigation plan on a regular basis
- Be an evangelist of Artemis by serving as an advocate and spokesperson, effectively communicating our company’s mission, products, and value to both internal and external audiences
What You'll Have:
- 3+ years of project management experience on software implementation projects using data and information to make business decisions
- Experience with healthcare data
- Experience working in a fast-paced, collaborative, and team-based project environment
- Ability to lead and mentor other team members
- Excellent verbal and written communication skills
- Proficiency with Salesforce, MS Project, Excel, Visio, PowerPoint and SharePoint
Preferred Qualifications:
· PMP Certification
Originally posted on Himalayas