Key Account Manager
在索比，每个人都带来了自己的独特才能作为一个团队工作并使世界变化。我们致力于开发和提供创新疗法以改善罕见疾病患者的生活。我们的优势来自于我们的团队的人员。索比为专注于满足罕见疾病病人高医疗需求的特殊药品的国际制药公司工作机会，并为他们提供治疗和服务。我们的员工来自研究，卫生保健，行业和学术领域的各种背景。在这个高度基于现场的角色中，关键账户经理负责通过实施根据当地需求推广产品的本地战略来发展和建设索比业务在波兰。候选人理想位置是克拉科夫 （马洛波尔斯卡省）或卡托维茨 （斯莱伦斯克省）.此职位需要强大的客户关注，跨功能协调，有纪律的领土管理以及应用索比公司优质能力。客户与利益相关者管理 · 与关键客户，治疗中心，医疗保健专业人员和其他有关利益相关者的建立，开发和保持密切关系。专业：肿肿瘤学，免疫学和胃病学 · 在实地上花费大约70%的时间，直接与客户接触并支持商业活动。· 在当地和国际大会，会议和科学活动中代表公司。·确保客户和市场需求得到充分了解和反映在商业活动中。·收集和传达市场见解，客户反和竞争对手智能以支持战略决策。销售&商业绩 · 对分配产品组合，收入目标和销售目标承担全面责任。· 制定和执行有效的关键账户计划，以最大限度地提高业务机会。·监测产品可用性，库存水平和未来需求，以确保无间断供应。· 管理分配资源高效地提供强大的业务结果。营销与品牌执行。· 适应全球和区域品牌战略到当地市场需要，医疗保健系统和客户实践。· 将业务优先事项转化为有影响力的本地倡议和行动计划。·规划，协调并执行包括客户访问，会议，研讨会，网络研讨会以及数字化营销活动。
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At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of rare disease patients. and our edge comes from our team of people.
Sobi offers the opportunity to work at an international pharmaceutical company focused on specialty pharmaceuticals meeting the high medical needs of rare disease patients and providing treatment and services to them. Our employees come from a variety of backgrounds within research, healthcare, industry and the academic sphere.
In this highly field‑based role, the Key Account Manager is accountable for developing and building the Sobi business in Poland by implementing local strategy regarding products promoted accordingly to the local needs.
The ideal location for the candidate is Krakow (Małopolska voivodeship) or Katowice (Śląsk voivodeship)
This position requires strong customer focus, cross‑functional alignment, disciplined territory management, and the application of Sobi’s Superior Competencies.
Customer & Stakeholder Management
· Build, develop, and maintain strong relationships with key customers, treatment centers, healthcare professionals, and other relevant stakeholders. The HCPs specialties will be Rheumatology, Immunology & Gastrology.
· Spend approximately 70% of your time in the field, engaging directly with customers and supporting business activities.
· Represent the company at local and international congresses, conferences, and scientific events.
· Ensure customer and market needs are well understood and reflected in business activities.
· Gather and communicate market insights, customer feedback, and competitor intelligence to support strategic decision-making.
Sales & Business Performance
· Take full accountability for the assigned product portfolio, revenue targets, and sales objectives.
· Develop and execute effective key account plans to maximize business opportunities.
· Monitor product availability, stock levels, and future demand to ensure uninterrupted supply.
· Manage assigned resources efficiently to deliver strong business results.
Marketing & Brand Execution
· Adapt global and regional brand strategies to local market needs, healthcare systems, and customer practices.
· Translate business priorities into impactful local initiatives and action plans.
· Plan, coordinate, and execute omnichannel marketing activities, including customer visits, conferences, seminars, webinars, digital campaigns, and promotional initiatives.
· Support the development, approval, distribution, and training of marketing materials in compliance with Medical, Legal and Regulatory (MLR) requirements.
· Monitor campaign effectiveness, KPIs, and return on investment, continuously optimizing activities to maximize impact.
Cross-Functional Collaboration
· Collaborate closely with regional and international teams to support global and local business objectives.
· Participate in cross-functional project groups, brand planning exercises, and strategic initiatives.
· Work closely with Medical, Commercial, and Leadership teams to ensure alignment across business priorities.
· Provide local market insights and recommendations to support regional business planning and decision-making.
Compliance & Operational Excellence
· Ensure all activities are conducted in accordance with company policies, industry regulations, and quality standards, including GxP requirements (GCP, GVP, HCC).
· Maintain accurate and timely records of customer interactions and field activities within CRM and other business systems.
· Apply key account management principles and ensure high-quality reporting and data management.
· Complete all required training and maintain up-to-date knowledge of relevant regulations, policies, and compliance standards.
· Participate actively in regular meetings, teleconferences, and reporting activities in line with company requirements.
Budget & Resource Management
· Support product budget planning and management, ensuring effective allocation and utilization of resources.
· Track performance metrics, monitor budgets, and optimize investments based on ROI and business priorities.
- You hold a university degree and bring at least five years of experience in a sales and/or marketing role within original pharmaceutical company ideally combined with a 2 year experience as a KAM and marketing skills/experience from a previous experience.
- You have a strong background in strategic account management, stakeholder engagement, and customer relationship building, combined with excellent negotiation, communication, and analytical skills.
- You are comfortable managing multiple projects and stakeholders, identifying business opportunities, and working in a dynamic environment.
- Knowledge of the Polish healthcare system and decision-making processes would be considered a strong advantage
- Fluency in English and Polish, proficiency in Microsoft Office, and a valid driving licence are required.