OT/IoT安全服务总监 - 远程(美国任何地方)
Director, OT/IoT Security Services- Remote (Anywhere in the U.S.)
GuidePoint Security 提供值得信赖的网络安全专业知识、解决方案和服务,帮助组织做出更好的决策并降低风险。通过采用三层、全面的方法来评估安全态势和生态系统,GuidePoint 使美国一些顶级组织,如财富 500 强公司和美国政府机构,能够识别威胁、优化资源并集成最适合的解决方案以降低风险。
职位概述
我们工业控制系统(OT)客户运行的系统涉及饮用水处理、天然气输送、生产线运行以及医院设备维护。许多系统是在没人考虑攻击者之前安装的,而且很多仍在使用供应商多年前已停止支持的软件。你不能在周二下午将炼油厂控制器下线进行修补,也不能重启变电站来检查修复是否有效。这项工作需要既了解物理流程又了解网络的人才,我们已经组建了这样一支团队。当我们做得好的时候,工厂外的任何人都不会注意到。
GuidePoint Security 正在招聘一位 OT/IoT 安全服务总监来领导这支团队。
你将向进攻性安全副总裁汇报,并负责该业务:团队、服务目录、交付质量和利润与亏损。现有的交付经理已经很好地管理日常项目,因此你将大部分时间与工程师和客户一起工作,并在技术或客户问题变得复杂时成为高级别解决点。其余时间用于支持区域销售团队、其他 GuidePoint Security 业务部门和技术合作伙伴。
在这个业务中,“让他们惊叹”意味着客户经理能快速获得范围和价格,我们的工程师能在运行中的工厂现场安全工作,客户会为他们的下一个站点联系我们。
关于 OT/IoT 安全服务业务
OT/IoT 安全服务业务保护客户在能源、水务、制造、医疗、交通和其他关键基础设施领域依赖的工业系统。我们在每个 GuidePoint Security 地区提供服务,并提供支撑 GuidePoint Security OT 技术合作的解决方案。
大多数团队成员是从工厂现场或军队转行到安全领域的:来自公用事业、石油和天然气、制造和核能行业的退伍军人和前工程师。他们知道当顾问带着笔记本电脑走进控制室时,操作员在想什么,每项工作的首要任务都是安全和正常运行时间。
典型的客户
查看英文原文
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
General Description
The systems our OT clients run treat drinking water, move natural gas, run production lines, and keep hospital equipment working. Many were installed before anyone thought about attackers, and plenty still run software the vendor stopped supporting years ago. You can't take a refinery controller offline on a Tuesday afternoon to patch it, and you can't reboot a substation to check whether a fix worked. This work needs people who understand the physical process as well as the network, and we've built a team of them. When we do it well, nobody outside the plant ever hears about it. GuidePoint Security is hiring a Director, OT/IoT Security Services to lead that team.
You'll report to the SVP of Offensive Security and own the practice: the team, the service catalog, delivery quality, and the P&L. The delivery managers already run day-to-day projects well, so expect to spend most of your time with engineers and clients, and to be the senior escalation point when a technical or client issue gets complicated. The rest goes to supporting regional sales teams, other GuidePoint Security practices, and technology partners.
In this practice, "Wow Them" means an account executive gets a scope and price back quickly, our engineers work safely on a running plant floor, and the client calls us for their next site.
About the OT/IoT Security Services Practice
The OT/IoT Security Services practice protects the industrial systems our clients depend on in energy, water, manufacturing, healthcare, transportation, and other critical infrastructure sectors. We deliver in every GuidePoint Security region and provide the services behind GuidePoint Security's OT technology partnerships.
Most of the team came to security from the plant floor or the military: veterans and former engineers from utilities, oil and gas, manufacturing, and nuclear power. They know what an operator is thinking when a consultant walks into the control room with a laptop, and safety and uptime come first on every job.
A typical client relationship starts with finding out what's actually on the OT network and where it's exposed. From there we design segmentation and controls that don't interrupt operations, and many clients stay with us for ongoing OT vulnerability management. The work in between includes OT risk assessments against ISA/IEC 62443, NIST SP 800-82, NERC CIP, and the TSA security directives; OT penetration tests scoped for live environments; and deployment and tuning of OT visibility and secure remote access platforms.
OT has problems you won't find in IT security, like hunting for an attacker on a network that can't handle an active scan, or explaining a firewall change to someone who has to keep a turbine running. Every site is different, and that's a big part of why we stay.
What sets the practice apart
- A multi-vendor OT lab with PLC hardware and several visibility and remote access platforms, so clients can compare them side by side before buying
- Vendor-objective advice. We work with many platforms and can tell a client which one fits their environment
- A fast-growing OT practice on track to become one of GuidePoint Security's top practices, with leadership support and the autonomy to shape the service catalog, lab, and team
Roles and Responsibilities
- Lead and grow the OT team of managers, engineers, and operations staff while fostering an environment that supports long-term retention. Meet regularly one-on-one with your managers, spend time with the engineers, and stay close enough to active engagements that problems come up early instead of at closeout. Adapt the team structure as the practice scales, guided by input from those performing the work.
- Build a mentorship program that pairs experienced OT engineers with those who are new to OT or to client-facing services delivery, and define clear career and certification paths. Give engineers supported time in client conversations before asking them to lead one.
- Standardize how the practice runs: shared templates, delivery playbooks, and a clear path from scoping through closeout for each service, building on what the team already has.
- Refine the delivery methods the team already uses: OT-safe rules of engagement, passive-first testing, quality review, and coordination with plant operations around change and outage windows.
- Own the practice's financials, including bookings, revenue, delivery margin, utilization, and operating cost. Produce a monthly forecast leadership can plan on, and plan staffing and capacity so the team can take on new work without burning out.
- Support a growing service catalog: OT assessments (ISA/IEC 62443, NIST SP 800-82, NERC CIP, TSA security directives), architecture and segmentation, OT penetration testing, platform implementation and tuning, managed OT vulnerability services, and IoT security services.
- Make our deployment and operations services the obvious add-on when a client buys an OT platform. Work with technology partners to define a services path for each platform, and report results to clients in terms they can check: assets covered, detections tuned, alerts reviewed, vulnerabilities fixed.
- Support regional sales leaders and account executives on OT opportunities. Turn scoping requests around quickly, help qualify and price deals, and work on key pursuits and RFPs. The account executive owns the client relationship. Your job is to make bringing in the OT team simple for them.
- Manage the OT lab. Work with leadership and partners to keep it current, use it for training and presales, and set up a model for charging for workshops and demos.
- Represent the practice in the OT security community through select speaking, writing, and standards work, while keeping your focus on the team and clients.
Required Experience and Education
- BS/BA + 7 -10 years of experience OR MS/MA + 5-12 years of experience
- 5+ years leading people managers on OT/IoT security delivery or consulting teams, including coaching managers as they grow leaders of their own, with accountability for bookings, margin, or utilization
- Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes.
- Experience developing engineers into consultants, presales contributors, or leaders
- CISSP, GICSP, or GRID, or equivalent experience
Preferred Experience and Education
You don't need all of these. If you have most of them, or comparable experience, we'd like to hear from you.
- A recognized presence in the OT/ICS security community, for example speaking at industry events or contributing to standards and research, and a track record peers, partners, and clients can vouch for
- Hands-on work in industrial environments (ICS, SCADA, DCS, PLCs, safety systems, industrial protocols) as an engineer, operator, integrator, or consultant in utilities, oil and gas, manufacturing, nuclear, transportation, healthcare, or the military
- Working knowledge of OT frameworks or regulations, such as ISA/IEC 62443, NIST SP 800-82, NERC CIP, or the TSA security directives, and the ability to explain it to both a CISO and a plant manager
- Experience deploying or tuning OT visibility platforms and working with technology partners
- Experience turning custom engagements into standard, priced services that a larger sales team sold regularly
- Additional certifications such as GCIP, ISA/IEC 62443, or CISM
Travel Requirements
- Up to 30% travel to client industrial sites, regional sales teams, and occasional industry events
Physical Requirements
- Sedentary work
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
- Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
- Occasional travel to client industrial sites, which may involve walking plant floors and entering operational areas, and to conferences that involve prolonged standing or walking
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option