助理项目经理
Associate Project Manager
助理项目经理
100% 远程 · 加拿大任何地区 · 全职
inecta 为食品和饮料制造商、加工企业和分销商打造了 inecta Food — 一款专用的 ERP 系统。我们的客户运营着行业内最复杂的供应链，我们帮助他们更好地运营。
我们正在招聘一名助理项目经理，与我们的高级项目经理团队一起支持 inecta Food 实施的交付工作。这是一个成长型职位，不是独立岗位——你将在指导之下执行计划，同时积累经验，最终能够独立负责项目。目标很简单：保持项目进度，让客户和相关方了解情况，并随着工作的推进逐步承担更多责任。
职责
客户管理
- 推动并维护直接服务于 inecta 盈利能力和战略目标的积极客户关系。
- 确保所有行动都符合 inecta 的最佳利益，认识到保留盈利客户的重要性。
- 主动有效地管理客户期望。
- 与客户进行有效且尊重的沟通。
- 正确地提出担忧或投诉，并保持清晰的期望。
- 参与向现有客户推广 inecta 产品。
以计划为导向的项目执行
- 通过使用项目计划作为任务和时间表的权威指南，确保在所负责项目中主动、以计划为导向地执行。
- 通过确保分配的资源按计划完成任务，并及时更新状态以反映实际进展，推动责任落实。
风险管理与沟通
- 在指导下评估并适当升级风险，保持相关方知情。
- 在高级资源的指导下，及早识别潜在偏差并采取纠正措施，以保持与计划的一致性。
财务责任与范围管理
- 在更高级别资源的指导下，预见并管理预算风险。
- 与客户管理变更订单，并确保与内部相关方一致。
- 维护并主动沟通准确且最新的范围和预算状态。
响应迅速的自我驱动者
- 对内部和外部的沟通做出及时回应。
- 保持持续的沟通并跟进待办事项。
- 独立完成任务，在需要时寻求澄清。
- 展现责任感，并在范围内寻找主动承担责任的机会。
要求
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Associate Project Manager
100% Remote · Anywhere in Canada · Full-time
inecta makes inecta Food — a purpose-built ERP for food and beverage manufacturers, processors, and distributors. Our clients run some of the most complex supply chains in the industry, and we help them run them better.
We're hiring an Associate Project Manager to support the delivery of inecta Food implementations alongside our senior project management team. This is a growth role, not a standalone one — you'll execute against the plan under guidance while building the experience to run engagements of your own. The goal is simple: keep projects on track, keep clients and stakeholders informed, and take on more ownership as you go.
Responsibilities
Client Handling
- Promotes and maintains positive client relationships that directly serve inecta's profitability and strategic goals.
- Ensures all actions are aligned with inecta's best interests, recognizing the importance of retaining profitable reference clients.
- Proactively and effectively manages client expectations.
- Communicates effectively and respectfully with clients.
- Flags concerns or complaints appropriately and maintains clear expectations.
- Involvement in upselling inecta product to current customers.
Plan Driven Project Execution
- Ensures proactive, plan-driven project execution across assigned projects by using the project plan as the authoritative guide for tasks and timelines.
- Drives accountability by ensuring assigned resources complete tasks as scheduled, with timely status updates reflecting actual progress.
Risk Management & Communication
- Assesses with guidance and escalates risks appropriately, keeping stakeholders informed.
- With guidance from senior resources, identifies potential deviations early and takes corrective action to maintain alignment with the plan.
Financial Accountability & Scope Management
- Anticipates and manages budget risks, with guidance from more senior resources.
- Manages change orders with clients and ensures alignment with internal stakeholders.
- Maintains and proactively communicates accurate and up-to-date scope and budget status.
Responsive Self Starter
- Responds promptly to internal and external communications.
- Maintains consistent communication and follows through on open items.
- Completes tasks independently and seeks clarification when needed.
- Demonstrates accountability and looks for opportunities to take initiative within scope.
Requirements
- 2 years of college or equivalent work experience.
- Excellent communication skills; participates confidently in internal and client conversations. And any relevant upselling experience would be a great asset.
- Self-starter who works well independently but is also a team player.
- Exposure to project planning or coordination through internships, academic coursework, or junior roles is expected. Familiarity with task tracking and timelines is a strong plus.
- Demonstrated track record of successfully handling difficult situations and resolving conflicts.
- Exposure to tracking hours, budgets, or estimates is preferred. Strong plus for experience logging time or reviewing/managing scope changes / change orders.
- Experience maintaining simple project trackers or task logs required. Demonstrated experience with PM tools like Asana or Smartsheet is preferred.
- Demonstrated track record of managing high-pressure situations effectively. History of balancing multiple tasks while maintaining strong relationships. Demonstrates proactive communication and collaboration, fostering a positive, solutions-oriented work environment.
Compensation
Base $51,000–82,000 CAD depending on experience, plus a discretionary performance-based bonus paid semi-annually. Full inecta benefits package including RRSP with 3% company contribution, sunlife insurance, LTD, STD, vacation, sick time. 100% remote. Occasional travel may be required.
About inecta
inecta Food is a cloud ERP platform purpose-built for the food and beverage industry — designed from the ground up for the way food companies actually operate. For over 20 years, we’ve partnered with processors, manufacturers, distributors, growers, and retailers across North America and around the globe.
We’re a ~80-person company with staff across Canada, the US, and India. We’re fast paced, cutting edge, highly technical, deeply knowledgeable. We value teamwork, energy, ownership, bias to action, and genuinely caring about our clients.
inecta is an equal opportunity employer.
Salary: $51,000 - 82,000 CADOriginally posted on Himalayas