招生文员
Admissions Clerk
职位名称：招生文员
工作地点：南非
职位类型：全职，远程办公
工作时间：美国时间（上午9点-下午5点 EST）
薪资：南非兰特（ZAR）
职位概述
我们正在寻找一位高度有条理且以客户为中心的招生文员加入我们的医疗团队。成功候选人将负责管理患者入院流程，协调新患者入院，安排预约，并确保所有患者信息准确高效地收集。该职位需要出色的沟通能力、强烈的责任心，以及在快节奏环境中提供优质服务的能力。
主要职责
- 通过电话、电子邮件和其他沟通渠道成为新患者和现有患者的首要联系人。
- 完成新患者入院流程，收集人口统计、医疗、保险和转诊信息。
- 安排、重新安排和确认患者预约，同时优化医生排班。
- 验证保险资格，并在预约前确保所有必要文件已收到。
- 获取并上传患者病历、转诊、授权和同意书。
- 在电子病历（EMR/EHR）系统中维护准确的患者记录。
- 与医生、临床人员和患者协调，确保入院流程顺畅。
- 专业地回应患者咨询，并提供有关预约和文件的更新信息。
- 跟进患者以获取缺失信息并确认即将进行的预约。
- 确保所有患者信息准确录入，同时保持保密性和HIPAA合规性。
- 协助完成行政任务，按需支持医疗团队。
- 任职要求
- 至少2年医疗行政、患者入院、登记、排班或类似医疗支持岗位的工作经验。
- 出色的英语口语和书面沟通能力。
- 强大的客户服务能力和电话礼仪。
- 使用过EMR/EHR系统的经验。
- 熟悉医学术语和医疗行政知识。
- 具备保险验证和转诊经验者优先。
- 熟练使用Microsoft Office（Word、Outlook、Excel）。
- 能够使用多种软件平台并快速学习新系统。
- 强大的组织能力、时间管理和多任务处理能力。
- 出色的细节关注度和准确性。
查看英文原文
Job Title: Admissions Clerk
Location: South Africa
Job Type: Full-Time, Remote
Working Hours: US Hours (9am-5pm EST)
Salary: South African Rand (ZAR)
Position Overview
We are seeking a highly organized and customer-focused Admissions Clerk to join our healthcare team. The successful candidate will be responsible for managing the patient admissions process, coordinating new patient intake, scheduling appointments, and ensuring all patient information is collected accurately and efficiently. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment while providing exceptional service to patients.
Key Responsibilities
- Serve as the first point of contact for new and existing patients via phone, email, and other communication channels.
- Complete new patient intake by collecting demographic, medical, insurance, and referral information.
- Schedule, reschedule, and confirm patient appointments while optimizing provider schedules.
- Verify insurance eligibility and ensure all required documentation is received prior to appointments.
- Obtain and upload patient records, referrals, authorizations, and consent forms.
- Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system.
- Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process.
- Respond professionally to patient inquiries and provide updates regarding appointments and documentation.
- Follow up with patients to obtain missing information and confirm upcoming appointments.
- Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance.
- Assist with administrative tasks and support the healthcare team as needed.
Requirements
- Minimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role.
- Excellent verbal and written English communication skills.
- Strong customer service and telephone etiquette.
- Experience working with EMR/EHR systems.
- Knowledge of medical terminology and healthcare administration.
- Experience with insurance verification and referrals is advantageous.
- Proficient in Microsoft Office (Word, Outlook, Excel).
- Comfortable working with multiple software platforms and learning new systems quickly.
- Strong organizational, time management, and multitasking abilities.
- Exceptional attention to detail and accuracy.
- Ability to work independently while managing competing priorities in a fast-paced environment.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Originally posted on Himalayas