出海雷达

护理协调员（居家护理）

Caregiver Coordinator (Home Care)

其他限定地区（需当地身份）
公司The Hello Team
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间2 天前
数据来源Himalayas
前往 Himalayas 查看并投递 →
注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

Job Summary:
We are seeking a Caregiver Coordinator to join our remote team. In this role, you will provide compassionate, high-quality support to patients and health plan members across a variety of channels. Working from the comfort of your home, you will assist with appointment scheduling, plan enrollment, and general inquiries, ensuring each interaction reflects empathy, accuracy, and professionalism. If you thrive in a customer-focused environment and are passionate about improving the healthcare experience, we would love to hear from you.
Key Responsibilities:

  • Handle customer inquiries and provide accurate information via phone calls (inbound, outbound) and email.
  • Make outbound calls to schedule appointments and follow up with patients.
  • Enroll members in health plans and assist with plan details.
  • Perform administrative tasks related to customer service.
  • Maintain accurate and detailed records of customer interactions.
  • Provide exceptional service to ensure customer satisfaction.
  • Make outbound and receive inbound calls to manage caregivers and patients, ensuring quality care and smooth coordination.
  • Perform other tasks related to the role.

Qualifications & Requirements:

  • Advanced English Level required.
  • Advanced Spanish Level required.
  • Availability to work 9:00 AM to 5:00 PM EST (United States).
  • Excellent communication and interpersonal skills.
  • Previous experience as a Home Caregiver is highly preferred.
  • Previous experience in the Healthcare sector is a plus.
  • Previous experience in customer service is required.
  • Must be organized and have the ability to multitask in a fast-paced environment with attention to detail.
  • Ability to work independently and meet deadlines with minimal supervision.
  • Must have a Windows computer (Windows 10 or newer) that is less than 4 years old.
  • Two monitors and a high-speed fiber network or Starlink internet.

Compensation & Benefits:

  • 100% remote work.
  • Compensation in USD.
  • Full-time position with 40 hours per week.
  • Opportunity to help elderly individuals and contribute to their well-being.
  • Great work environment with potential for growth.

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

该公司其他在招职位

← 返回全部职位