高级销售工程师
Senior Sales Engineer
#### 公司简介
Experian 是一家全球性的数据和技术公司，为世界各地的个人和企业创造机会。我们涉足多个市场，从金融服务到医疗保健、汽车、农业、保险等。Experian 投资于人才和先进的新技术，以释放数据的潜力。我们在 32 个国家拥有 25,200 名优秀员工。
#### 职位描述
作为**高级销售工程师**，你将作为 AtData 产品团队的一员，在新客户获取阶段与销售、客户支持和产品管理团队合作。你将主导关于产品功能和集成的深入讨论，并为平台解决方案制定概念模型、解决方案提案和其他文档，以支持客户从销售到实施的顺利过渡。该职位远程办公，向客户支持总监汇报。
**你将：**
- 成为 AtData 平台功能和技术的专家。
- 参与销售会议和客户拜访，提供平台演示，并将客户需求转化为平台功能。
- 为潜在客户设计平台解决方案。
- 根据平台功能和路线图，设定潜在客户的期望。
- 主导与潜在客户的集成讨论，并将项目正式交接给客户交付团队。
- 维护并分发销售漏斗中潜在客户的周度快照，并参与漏斗评审会议。
- 将新客户信息和工作流程更新到公司知识库中。
- 发现平台的新用例，并跨部门协作评估其可行性和重要性。
- 创建产品增强和修复的开发工单，并参与这些工单的验收测试。
#### 资格要求
- 本科及以上学历，或相关技术认证
- 5年以上企业软件售前经验
- 5年以上总工作经验，其中部分时间在面向客户的工程技术岗位；如技术项目经理、解决方案架构师等
- 在科技公司担任技术资源参与销售周期至少2年
- 有作为技术专家或项目经理成功实施技术项目的背景
- 有 API 集成和 REST 网络服务集成的经验
- 了解数据库结构
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#### Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
#### Job Description
As a **Senior Sales Engineer**, you will work with Sales, Client Services, and Product Management during the acquisition phase of new customers as a member of the Product organization within AtData. You will lead detailed conversations on product functionality and integration, and develop conceptual models, solution proposals, and other documentation for platform solutions to support a customer's smooth transition from sales, through implementation. You will work remotely for this position and report to the Director of Client Services.
**You Will:**
- Become a technical expert in AtData platform capabilities and technologies.
- Participate in sales calls and client visits, providing platform demos and translating client needs into platform functionality.
- Design platform solutions for prospective clients.
- Set expectations of prospective clients, relative to platform functionality and roadmap.
- Lead integration discussions with prospective clients and conduct formal handoffs to the Client Delivery team.
- Maintain and distribute weekly snapshots of prospects in the sales pipeline and participate in pipeline review meetings.
- Update corporate knowledge base with new client information and workflow.
- Identify new use cases for the platform and collaborate cross-departmentally to assess their feasibility and importance.
- Create development tickets for product enhancements and bugfixes, and participate in acceptance testing for these tickets.
#### Qualifications
- Bachelor's degree, Advanced degree, or technical certification(s)
- 5+ years of experience in enterprise software pre-sales experience
- 5+ years of total experience, with some time in a client-facing technical role; Technical PM, Solution Architect, or similar.
- 2+ years of experience participating in the sales cycle at a technology company as a technical resource
- A background of successful technical project implementation as a technical expert or PM
- Experience working with API integrations and REST web services integrations
- Knowledge of database structure and queries, and data transfer methods including SFTP and AWS S3
#### Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
**Benefits/Perks:**
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: [https://myexperianbenefits.com/](https://myexperianbenefits.com/)
**Recruitment Fraud Awareness** - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ .
#LI-Remote
This is a remote position.