Forward Deployed Engineer
角色摘要 KDCI 外包服务正在寻找一个前进部署工程师，直接与客户合作，将技术解决方案嵌入他们的环境中。你将弥合产品和客户之间的差距，定制实现以解决特定业务挑战。关键责任 · 与客户直接合作了解技术和业务要求 · 在客户环境内定制，配置和部署解决方案 · 建立产品和 client 系统之间的集成 · 在场上 （虚拟或亲自）解决问题并提供快速的修复 · 收集客户反并转发给产品和工程团队 · 文件部署流程和最佳实践要求 · 3年以上面向客户的工程或解决方案角色经验 · 至少在一个堆中具有强大的软件工程基础知识 · 优秀的沟通和利益相关者管理技能 · 自主工作的能力，快速适应新环境 · 与 API,集成和故障解决生产系统的经验·好处有能力 · 在初创或快速的客户部署环境中的经验 ·熟悉云基础设施和 DevOps 实践 ·愿意跨时区旅行或工作灵活时间突出点 直接与客户合作，解决业务挑战。原创发表在喜马拉雅
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Role Summary
KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.
Key Responsibilities
- Work directly with clients to understand technical and business requirements
- Customize, configure, and deploy solutions within client environments
- Build integrations between the product and client systems
- Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
- Gather client feedback and relay it to product and engineering teams
- Document deployment processes and best practices
Requirements
Requirements
- 3+ years of experience in a client-facing engineering or solutions role
- Strong software engineering fundamentals across at least one stack
- Excellent communication and stakeholder management skills
- Ability to work independently and adapt quickly to new environments
- Experience with APIs, integrations, and troubleshooting production systems
Nice-to-Haves
- Experience in a startup or fast-paced client-deployment environment
- Familiarity with cloud infrastructure and DevOps practices
- Willingness to travel or work flexible hours across time zones
Highlights
Deploy and customize technical solutions while partnering directly with clients to solve business challenges.
Originally posted on Himalayas