高级项目经理 – 远程 - FS459
Senior Program/Project Manager – Remote - FS459
在Fresche Solutions，我们提供良好的工作与生活平衡，拥有灵活的工作时间。你可以在北美任何地方工作……无论是从家里还是我们的办公室……决定权在你。
为什么加入Fresche？我们相信引领行业，我们相信创新，我们相信让客户满意，确保他们的成功，并保证100%的客户都可以作为推荐。
我们独特的公司文化使我们成为雇主中的佼佼者，也是客户在过去十一年（10）连续选择的首选。我们努力确保我们的价值观渗透到公司各个层面，并体现在我们所做的每一件事中。无论是在设定优先级、定义想法还是执行流程中，我们都致力于在组织的各个层级体现以下价值观。
你将负责：
全面管理一个复杂的多流项目，与外部客户合作——设置项目控制，跟踪各项目的里程碑，并主动管理风险和问题。建立技术、架构和交付治理，实现标准化报告和合规性；从高管到交付团队和客户，领导利益相关方的参与；并通过将交付成果与计划结果和质量标准对齐，确保实现收益。
在日常工作中，你将负责：
· 路线图与治理：负责项目路线图、控制、节奏、KPI/OKR以及标准化报告和合规性。
· 多流协调：协调项目经理、供应商和客户团队；管理多个工作流之间的依赖关系、日程安排和资源（人员/预算/技术）。
· 风险与绩效：主动识别、评估和缓解项目级风险，维护集中式登记表和应急计划；管理预算、ROI和成果；提供清晰的高管可读更新。
· 利益相关方与变更：为高管和交付团队定制沟通内容；执行变更控制；保持团队一致并保持参与度。
· 一致性与质量：标准化并执行流程/模板，确保以高标准实现收益。
· 流程工程与改进：有策略制定、开发和应用严谨流程工程的经验，并结合日常持续改进实践，带领复杂项目从设计到执行。
· 适应力与解决问题：有应对意外挑战（如范围变更、延误）的经验，能通过创造性和结构化解决方案进行处理
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At Fresche Solutions, we offer great work-life balance with flexible hours. You can work anywhere in North America… either from your home or in one of our offices… the decision is up to you.
WHY JOIN FRESCHE? We believe in leading our industry, we believe in innovation, we believe in delighting our customers, guaranteeing their success, and ensuring that 100% of our customers are referenceable.
Our distinct company culture makes us a top employer, as well a premiere choice for our customers for the last eleven (10) consecutive years. We work hard to ensure that our values permeate the company and are reflected in everything we do. Whether it be in setting priorities, defining ideas, or carrying out processes, we are committed to ensuring that the following values are manifested at all levels of our organization.
What you will do:
Oversee a complex, multi-stream program end-to-end with external client —setting program controls, tracking milestones across projects, and proactively managing risks and issues. Establish technical, architectural, and delivery governance with standardized reporting and compliance; lead stakeholder engagement from C-suite to delivery teams and clients; and ensure benefits realization by aligning deliverables to planned outcomes and quality standards.
In your day-to-day you will be responsible to:
· Roadmap & governance: Own the program roadmap, controls, cadence, KPIs/OKRs, and standardized reporting/compliance.
· Cross-stream orchestration: Align PMs, vendors, and client teams; manage interdependencies across multiple work streams, schedule, and resources (people/budget/tech).
· Risk & performance: Proactively identify, assess, and mitigate program-level risks, maintaining a centralized register and contingency plan; manage budget, ROI, and outcomes; deliver clear exec-ready updates.
· Stakeholders & change: Tailor communications for execs and delivery teams; run change control; keep teams aligned and engaged.
· Consistency & quality: Standardize and enforce processes/templates and ensure benefits realization with high delivery standards.
· Process engineering & improvement: Track record of strategizing, developing and applying vigorous process engineering with daily continuous-improvement practices to lead complex programs from design through execution.
· Adaptability and Problem-Solving: Track record of navigating unexpected challenges (e.g., scope changes, delays) with creative, structured solutions
Qualifications
· Experience: 10+ years program management experience, overseeing multi-stream projects with globally distributed teams, with size of over 50 team members and multiple project managers
· Education: Bachelor’s degree in business, management, or a related field; master's degree and relevant certifications (e.g., PMP) preferred.
· Governance & structure: Build WBS/dependency maps, standardize processes, and maintain solid documents (e.g., charters, risk logs).
· Tools & reporting: MS Project, Jira, SharePoint, Excel, and a PPM tool (e.g., Mavenlink/Kantata); build dashboards and status reports.
· Strategy & outcomes: Align roadmaps to contract/business goals; drive benefits realization.
· Strategic Thinking: Demonstrated ability to align programs with the client contract goals, with examples of developing roadmaps or linking projects to strategic outcomes.
· Risk & dependencies: Proactive RAID management, PMI-style risk frameworks, and contingencies.
· Stakeholders & leadership: Exec-ready comms, RACI, conflict resolution, and high-EQ leadership across distributed teams.
· Financial Acumen: Experience managing program budgets, tracking expenditures, and justifying cost adjustments to executives including management of projects with complex financial models involving (Fixed Price, T&M, Milestone based payments, Revenue Recognition, and Fixed Monthly fees, and Expense recovery).
· Financials, resourcing & change: Own budgets and resource plans; lead change control; solve issues with rigor; strong attention to detail (IBM i modernization exposure a plus).
· Organizational and Structured Skills: Proven ability to create structured plans (e.g., Work Breakdown Structures, dependency maps) and standardize processes across teams, with examples of maintaining consistent documentation (e.g., risk logs, program charters).
· Knowledge (Preferred): Familiarity with application modernization or a demonstrated ability to quickly adapt to new sectors.
What you should have:
· PMP certification
· Experience with hybrid Agile-Waterfall methodologies in large-scale programs.
· Proficiency in creating governance frameworks, including steering committees or compliance processes.
· Strong negotiation skills to resolve resource conflicts or stakeholder disputes.
· Experience with C-Suite stakeholders
We are always looking for highly motivated, energetic, creative individuals who work well in a fast-moving team environment and are committed to excellence.
WHAT’S IT LIKE TO WORK AT FRESCHE?
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Originally posted on Himalayas